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Comfort Inn & Suites

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93 Reviews from our TripAdvisor Community

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There are newer reviews for Comfort Inn & Suites
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Showing 92: English reviews
Level Contributor
35 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 9 August 2014 via mobile

Arrived at 11pm,with no reservation after other hotel canceled reservation without notice. Sharon at front desk was excellent and accommodating with just three rooms left. This place was not only 100 cheaper for two nights, but very quiet, super clean, friendly staff. Breakfast mediocre. Great location close to everything...

Thank Chef Jeremiah W
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 5 August 2014 via mobile

Nice staff and location is excellent .. had dinner a Jag's right next to the hotel. Could use some minor upgrades. Sauna didn't work and rooms are somewhat dated. I would return again if I wanted to stay in the area again.

1 Thank Tommy C
Bolingbrook, Illinois
Level Contributor
62 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 31 July 2014

Stayed one night while traveling through the area. Room was clean and quiet, staff was nice, breakfast was just average. I would stay here again when in the area, as the location was really good, close to restaurants.

Thank robin02907
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 11 July 2014

We were a family of 5 and stayed here the last week. We had the suit with two queens and a pull out sofa. The room was clean except the linen on the pull out had stains. We checked the room out very well and there was no issues. The pool was salt, which we didn't like. The breakfast was... More 

Thank Jerrye E
Westchestercomfort, General Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Debi Johnson... More 

Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 26 May 2014 via mobile

Stayed for business for 4 nights.The location of this hotel is great and the price was very good. Don't look for fancy breakfast and be prepared to eat from disposable plates.The room is really big and the bed is comfortable.Overall recommended hotel.

Thank Miki T
Marco Island
Level Contributor
111 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 20 May 2014

This motel has promise. They truly need a little TLC and it is underway. One elevator is not enough. The wait times in the morning hours is annoying. The complimentary breakfast compliments the hotel (tired and disappointing) The location of this hotel is excellent. We highly recommend Jag's steak & Seafood located next door.

Thank Rum_Water
Cleveland, Ohio
Level Contributor
3 reviews
Reviewed 13 April 2014

Had the makings of a great hotel but a non-smoking suite that had been smoked in (complete with cig burns in carpet) ruined it. Clothes & everything stunk! We had a suite with two queens and a pull out. The bathroom was huge. The kids loved that. Pool was good, breakfast was good, front desk was excellent for the most... More 

Thank Jeff H
Atlanta, Georgia
Level Contributor
49 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 7 April 2014

Our families all arrived at the same time and still it only took mere minutes for all of us to be checked in and in our rooms. Clean and nice size suite, huge bathroom. Breakfast was good with a great staff keeping the food hot and plentiful. No parking fees. The shuttle bus was great to get back and forth... More 

Thank denisemariec
Level Contributor
50 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 20 February 2014

We stayed here after a trip to the Aquarium and wanted somewhere out of the 'hustle and bustle' of the city and this hotel was perfect for us! Check in was smooth and the guy at the front desk was polite and efficient. On our second trip out the car he made sure everything with our room was to my... More 

1 Thank Citylove09

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  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Breakfast Available
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to The Comfort Inn & Suites, a hotel in the heart of West Chester's Union Centre Tech Corridor. The Comfort Inn & Suites® hotel is convenient to many area attractions and businesses, including IKEA, located less than one mile away, the Savannah Center, Northern Cincinnati's premier reception and event facility, Streets of West Chester, which provides a wide variety of shopping, dining and entertainment. Frontgate (part of Cornerstone Brands, Inc.) Procter & Gamble corporate headquarters less than one-half mile from this West Chester, OH hotel. EnterTrainment Junction, the world's only railroad-themed amusement center, the Great American Ball Park, home of the MLB Cincinnati Reds, Cincinnati Zoo & Botanical Gardens and Kings Island amusement park are also nearby. The Cincinnati/Northern Kentucky International Airport is just 30 miles from our hotel. There are a wide variety of restaurants less than one mile away, including Jag's Steak & Seafood (adjacent to hotel parking lot)which provides room service M-F, Stonecreek, Mitchell's Fish Market, Applebee's and Red Robin. Hotel features/amenities include: •Free breakfast with hot waffles•Free wireless high-speed Internet access•Free local calls•Free 24-hour hot coffee -tea•Indoor heated pool. On site- exercise facility complimentary day passes to Urban Active Fitness Club with sauna. Ample parking for buses and motor coaches is also located on the property. This West Chester, OH hotel also provides business travelers with a business center and access to copy and fax services. The banquet and meeting rooms accommodate up to 25 people most events and functions. All spacious guest rooms are equipped with coffee makers, hair dryers, irons, ironing boards,spacious work areas, voice mail, microwaves and mini-fridges. Extended stay and whirlpool bathtub suites are also available. Whether traveling for business or pleasure, the Comfort Inn & Suites hotel is the perfect destination for anyone visiting the West Chester area. ... more   less 

Additional Information about Comfort Inn & Suites

Address: 5944 W Chester Rd, West Chester, OH 45069-2906 (Formerly Sleep Inn)
Region: United States > Ohio > Butler County > West Chester
Price Range: $113 - $180 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn & Suites 2.5*
Number of rooms: 92
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Also Known As:
Comfort Hotel West Chester
Comfort Inn And Suites
Comfort Inn West Chester
West Chester Comfort Inn
Comfort Inn & Suites West Chester, Ohio
Hotel Style:
#6 Business Hotel in West Chester
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Questions & Answers

Questions? Get answers from Comfort Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't bother - avoid.”
 of 5 bubbles rfs2015, 20 Aug 2016 | Read review
“The room and hotel was quiet.”
 of 5 bubbles Randman94, 11 Aug 2015 | Read review
“If you dont like the smell of Cigarette smoke do not stay on the second or third floors”
 of 5 bubbles 727spencerh, 21 Jul 2015 | Read review
“check in before the evening as the clerk is friendlier”
 of 5 bubbles johnwF5987KT, 17 May 2015 | Read review
“No tips, other than do not stay at Comfort Inn & Suites located at 5944 West Chester Road, West Chester OH 45069”
 of 5 bubbles chrometoaster, 24 Jan 2015 | Read review
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