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Staybridge Suites West Chester

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165 Reviews from our TripAdvisor Community

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Showing 163: English reviews
Takoma Park, Maryland
Level Contributor
22 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 20 October 2016

And the reality, at least anything the hotel can control, is all superb. Let me do a list: Large and comfortable rooms. Wonderful staff, to a person. Dina the dining-room buzzsaw and Sarah, the front-desk walking encyclopedia of Greater Cincinnati in particular. A real human being general manager -- not just a business card at the front desk -- interacting... More 

Helpful?
1 Thank TedinTakpk
Curtis S, General Manager at Staybridge Suites West Chester, responded to this review

Dear TedinTakpk, Thank you for the wonderful review. If we could clone out guest you would be first in line. The thing we like hearing the most about our hotel is the staff. All hotels in this area have similar amenities but it's the staff that makes or breaks a stay. We hope to see you again soon! Regards, Curtis... More 

Level Contributor
3 reviews
Reviewed 18 October 2016

My family of 6 (and a dog) visited this place while evacuating from the East Coast hurricane. It was a great place to stay, and they were very accommodating. We had a problem getting the same room for 3 nights, so the hotel manager was able to get us another room that had similar features to the original room at... More 

Helpful?
Thank Andrew R
Clinton, Massachusetts, United States
Level Contributor
34 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 6 September 2016

I have stayed at this particular Staybridge awhile back and it is nice to see most things about it have not changed. The atmosphere, the weekly socials, the friendliness of the staff, comfort of the rooms, all the things that basically convinced me to become an IHG Member so long ago. The only thing really negative I can say about... More 

Helpful?
Thank William S
Curtis S, General Manager at Staybridge Suites West Chester, responded to this review

Dear William S., Thank you for leaving us feedback from your recent stay. We appreciate any feedback we can get as it always helps us to get better. We have recently upgraded our Wifi to the IHG brand standard IHG Connect allowing IHG Reward members to use their email or reward member number to log in. Unfortunately it sounds like... More 

1 review
Reviewed 5 September 2016 via mobile

We stayed for three nights over Labor Day weekend. The hotel is very nice overall. The rooms were spacious and clean. The staff was very friendly and helpful. Free guest laundry on site was a major plus. Two problems that need to be addressed. First, the pool and hot tub on the last day of our stay was disgusting. Our... More 

Helpful?
Thank Chris-Barb P
Curtis S, General Manager at Staybridge Suites West Chester, responded to this review

Dear Chris-Barb P, Thank you for taking the time to review our hotel. I am glad you enjoyed your stay with us over the holiday weekend. It was nice to hear you were able to use many of our amenities. Hopefully we will see you again soon! Regards, Curtis Slough - GM More 

Kirklin
Level Contributor
125 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 4 September 2016 via mobile

We loved our two bedroom suite with two baths. Living room has love seat and single chair, along with small dining table with 4 chairs. 3 flat screen tvs. Kitchen is small, basic fridge ( our ice maker did not work, asked to have it fixed; they did not fix it), a nice microwave, dishwasher and 2 burner range .... More 

Helpful?
Thank DCbikerman
Curtis S, General Manager at Staybridge Suites West Chester, responded to this review

Dear DCbikerman, Thank you for your very thorough review of your recent stay. We appreciate your feedback as it sounds like overall you had a nice stay. We are glad you choose to stay with us over your holiday weekend. Hopefully we will see you again when you visit the area. Regards, Curtis Slough - GM More 

Harrisburg, North Carolina
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 26 August 2016

We stayed here for four nights in probably the most expensive room, the 2-bedroom suite. When we first arrived they were working on the fire alarm in the lobby, which was not a good impression. Annoying as that was the real problem was that they only had one luggage cart. For the whole hotel! Since it was such a scarce... More 

Helpful?
Thank James E
Curtis S, General Manager at Staybridge Suites West Chester, responded to this review

Dear Jamie E, Thank you for taking the time to write a review for our property. We were able to locate your reservation and during the time you stayed with us we were performing a much needed WIFI upgrade. Maybe there is chance that these were the gentleman you saw working in building? If there was any inconvenience we do... More 

Ahmedabad, Gujarat, India
Level Contributor
5 reviews
4 hotel reviews
Reviewed 12 August 2016

I had visited this hotel for 3 weeks and it is good to stay. The only thing I concern is the room cleaning service, which is not up to the mark. Apart from that location & amenities are good. You need not to worry about food, as there are lots of good restaurants near by.

Helpful?
Thank mca_ankitmodi
Curtis S, General Manager at Staybridge Suites West Chester, responded to this review

Dear mca_ankimodi, Thank you for giving us feedback from your extended stay with us. We were glad to hear you enjoyed our many amenities and great location surrounded by many restaurants and shops. We hope to see you again on your return business trips to West Chester, OH. Regards, Curtis Slough - GM More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 11 July 2016 via mobile

My family stayed here for 3 nights, in room 216. I read the reviews and was sold and they did deliver! The staff were friendly and helpful the room was very nice and clean. I did pay attention to the reviews about the pool smelling very strong as if it were too much chemicals in it however in my opinion,... More 

Helpful?
1 Thank Renita M
Curtis S, General Manager at Staybridge Suites West Chester, responded to this review

Dear Renita M., Thank you for taking time to review our hotel. It was good to read that you enjoyed out many amenities including a 24 hr pool and spa as well as our fresh, hot complimentary breakfast. We hope to see you again soon! Regards, Curtis Slough General Manager More 

Monterrey, Mexico
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 June 2016

Slightly disappointed in the accommodations, as there was an odd odor in the room, and other issues that concerned me. The staff was very friendly, and when we arrived, the pool was closed for "cleaning", but when it re-opened, the pool was anything but clean. Chemical levels may have been adequate, but clean it was not. The whirlpool jets never... More 

Helpful?
Thank Jon D
Curtis S, General Manager at Staybridge Suites West Chester, responded to this review

Dear Jon D, Thank you for taking time to review our hotel. We appreciate your feedback and will share it with our team. Hopefully you will give us another try if your are in the Northern Cincinnati area again. Regards, Curtis Slough - GM More 

Portland, Oregon, United States
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 17 June 2016 via mobile

Pros: Near West Chester business center Comparatively comfortable room Coffee maker has auto setting Nice kitchenette Free breakfast buffet, comfortable dining area On site laundry, pool, and fitness center Many restaurant options nearby Apparently pet-friendly, I saw three separate guests with dogs Cons: Clock radio has analog tuning dial, come on, this is the 21st century! Get a digital tuner... More 

Helpful?
1 Thank Matthew S
Curtis S, General Manager at Staybridge Suites West Chester, responded to this review

Dear Matthew S, Thank you for taking the time to leave feedback for our property. I am glad you took advantage of our many amenities. Our all suites feature fully stocked kitchenettes, sofa beds, 24-hr pool, free breakfast and on-site laundry facilities. We are also located in the heart of Union Center half way between Dayton and Cincinnati. We hope... More 

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#4 of 15 in West Chester
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Room Service
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the Award winning Staybridge Suites Cincinnati-North/West Chester where your special Cincinnati getaway or business trip begins. Our hotel is conveniently located at exit 19, off of I-75, Union Centre Blvd., less than one mile from the I-275 loop. Local businesses include IKEA, Procter & Gamble, GE, General Motors, Contech, Rite Track and the Savannah Center. Our pampered guests love our all suite hotel! They can choose to enjoy spacious studio, 1-bedroom, or 2 bedroom/2 bathroom suites. All suites include fully equipped kitchens with full size refrigerators, stove top, microwave oven and new 32 flat panel LCD TV s with DVD players. All guests at the Staybridge Suites Cincinnati-North/West Chester will enjoy a free hot breakfast buffet every morning,Evening Social Reception Tues thru Thurs with hot entrees, specialty salad bars and .50 beer and wine, complimentary high speed internet access, (both wired and wireless) 24hr heated indoor pool, whirlpool, fitness center, and the Pantry convenience store. ... more   less 

Additional Information about Staybridge Suites West Chester

Address: 8955 Lakota Drive West, West Chester, OH 45069
Region: United States > Ohio > Butler County > West Chester
Price Range: $140 - $226 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Staybridge Suites West Chester 3*
Number of rooms: 117
Reservation Options:
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Also Known As:
Staybridge Suites West Chester Hotel West Chester
West Chester Staybridge Suites
Staybridge Suites West Chester Ohio
Hotel Style:
#2 Family Hotel in West Chester
#3 Business Hotel in West Chester
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Questions & Answers

Here's what travellers have asked, with answers from Staybridge Suites West Chester staff and other travellers.
3 questions
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over a year ago

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Questions? Get answers from Staybridge Suites West Chester staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you have much luggage, choose the first floor. There's an odd, narrow entryway to the elevators, and it's tricky maneuvering carts there.”
 of 5 bubbles TedinTakpk, 20 Oct 2016 | Read review
“Choose a room to the inside of the hotel space.”
 of 5 bubbles L8178CRwilliams, 6 Sep 2016 | Read review
“away from the elevators and dining area”
 of 5 bubbles 728JonD, 27 Jun 2016 | Read review
“face away from the courtyard!”
 of 5 bubbles nitaroyal, 7 May 2016 | Read review
“They are all good rooms. The interior rooms have a better view of the court yard instead of a street and strip mall.”
 of 5 bubbles royk760, 12 Jan 2016 | Read review
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