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Fairfield Inn & Suites Columbus Polaris

Fairfield InnUS$127*
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Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Fairfield Inn & Suites Columbus Polaris
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170 Reviews from our TripAdvisor Community

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Showing 169: English reviews
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Akron, Ohio
Reviewed 2 weeks ago

Arrived in the area around 5 pm on a Friday. Took One hour to get from the exit ramp to the hotel, which was less than 1/4 mile off the highway! We stayed in a King bed room on the second floor. We checked-in electronically before arrival, so were quickly in our room. The room was clean and nice. Later...

Thank dljohio
Cincinnati, Ohio
Reviewed 3 weeks ago

Nice hotel, clean and quiet. In a busy area, close to a lot of shopping and dining but a little set back so it isn't noisy. Comfortable bed, light blocking curtains. Very accommodating for a late arrival. Our first time at a Fairfield Inn and Suites, we typically stay at a Hyatt Place, but we will make them our first...

Thank eggleg
Madison, Alabama, United States
Reviewed 4 weeks ago

So, my room had no sitting area, full-length mirror or refrigerator. I was there for a few days for work, and it was fine, but I'd stayed in nicer places for the same price, in the Polaris area. That said, my co-worker asked to have some leftovers put in the fridge in the kitchen one evening, and not only did...

Thank Nicole G
Carrie B, Assistant General Manager at Fairfield Inn & Suites Columbus Polaris, responded to this review

Thank you, Nicole, for taking the time to provide feedback regarding your stay. While we do not offer full-length mirrors in any of our rooms, our suites do offer an additional sitting area along with a mini-fridge and microwave. While these features are currently not available in our standard rooms, which you booked, we are preparing for our room renovation...

Philippi, West Virginia
Reviewed 14 April 2017

We stayed at the hotel for a quick spring break trip with family. Upon arriving, the lobby was welcoming and clean, and the clerk was friendly upon checking in. We reserved a King studio and thought the room itself had a nice layout with a cool vibe (for lack of a batter word). Everything was clean and we'll maintained and/or...

Thank wvususan
Bryan H, General Manager at Fairfield Inn & Suites Columbus Polaris, responded to this review

Thank you taking the time to share your experience concerning your recent stay with us. We appreciate the nice remarks and apologize that the mattress was not up to your standards. We hope that you will consider us again when in the area and truly appreciate your business.

Algonquin, Illinois
Reviewed 2 April 2017 via mobile

This was my first stay in a Fairfield in several years. The hotel is well designed, clean, and very comfortable exceeding brand expectations. The hotel is actually better than many Courtyard hotels that I have visited. Employees were friendly and check-in was efficient. Breakfast is included and was typical of value brands (limited selection, not high quality). I would be...

Thank FourStarSplash
Reviewed 29 March 2017 via mobile

Stayed here one night. Found the hotel to be clean & doable, but missing some things to make the stay a four or five. Our room had no refrigerator nor did it have plugs at the nightstand for electronics. I had a choice of unplugging the clock or the light so I could use one of the plugs behind the...

Thank HoneyBear22
Carrie B, Assistant General Manager at Fairfield Inn & Suites Columbus Polaris, responded to this review

Thank you so much for choosing the Fairfield Inn & Suites Polaris and taking the time to provide feedback. While our standard rooms do not currently have mini-fridges in them, we are pending a renovation within the next month that will involve placing mini-fridges and microwaves in all of our standard rooms. We do currently offer the mini-fridge and microwave...

Titusville, Florida
Reviewed 3 March 2017

Fairfield Inns and Suites are at the lower end of Marriott properties but most are nice. This hotel was very nice. The room was complete with a sofa, king bed, microwave and mini fridge. The location near I-71 exit 121 was just right. It was in an office park setting but close to restaurants and shops. Breakfast could have been...

Thank Ben T
Creighton, Pennsylvania, United States
Reviewed 23 February 2017

The location was easy to find and there was plenty of parking. Check in was easy and the lady at the front desk was nice. We stayed on the 3rd floor, room 304. It was nice that we were away from the elevators. The room was clean and fairly modern. The shower had plenty of hot water, there was a...

Thank Hillary C
Bryan H, General Manager at Fairfield Inn & Suites Columbus Polaris, responded to this review

Thank you so much for your kind remarks. We really appreciate your feedback and your business. We apologize that the bed was a little harder for your liking. Thank you for your suggestion concerning the soap. We do provide daily housekeeping if staying multiple nights and will replenish the room supplies. Thanks Again and hope to see you next time...

Reviewed 19 February 2017

We try to stay at Marriott properties when we can because they are usually consistent. However, we were a little disappointed in our stay. First, it wasn't awful. It just wasn't great. The check-in was fine, but we could not upgrade. That was fine. The room was OK, but there was no refrigerator. That is almost a standard these days....

Thank Brian_of_Cleveland
Bryan H, General Manager at Fairfield Inn & Suites Columbus Polaris, responded to this review

Thank you so much for your feedback regarding your recent stay at our hotel. We apologize that the stay failed to live up to the expectations one has with Marriott. We definitely can understand your frustrations regarding the small pool and smoking congregation areas around the hotel. We do strive to cater to the needs of all of our guests...

Reviewed 12 February 2017 via mobile

This stay was not bad at all. My kids were comfortable and breakfast was basic but good. This would have been a 5 stars but there was a musty smell in my room. It smelled like wet old towels. I don't know if it's from the air conditioner or what but something needs to be cleaned.

Thank SharelleCD

76 photos of this hotel

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All Traveller Photos (33)
Room/Suite (10)
Bathroom (1)
Dining (2)
Hotel & Grounds (5)
Pool/Beach Area (1)
Business Centre/Function Rooms (1)
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Management photos: Courtesy of the property manager

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Hotel & Grounds (8)
Room/Suite (17)
Dining (3)
Business Centre/Function Rooms (3)
Other (12)
11/06/2017 12/06/2017
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  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Banquet Room

Additional Information about Fairfield Inn & Suites Columbus Polaris

Address: 9000 Worthington Rd, Westerville, OH 43082-8851
Region: United States > Ohio > Westerville
Price Range: $189 - $299 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Columbus Polaris 2.5*
Number of rooms: 64
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Also Known As:
Fairfield Inn & Suites Columbus Polaris Hotel Westerville
Fairfield Inn And Suites Columbus Polaris
Fairfield Inn & Suites Columbus Polaris Ohio/Westerville
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Questions & Answers

Questions? Get answers from Fairfield Inn & Suites Columbus Polaris staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Inquire about mattress in room as ours was horrible”
wvususan, 14 Apr 2017 | Read review
“Maybe stay on side not facing the freeway--we did hear some freeway noise but it wasn't too bad.”
colderthanyou, 30 Oct 2016 | Read review
“Close to Polaris, Cabelas and the new IKEA that is being built.”
Ayrshirefarmer, 15 May 2016 | Read review
“Quiet floors. I haven't seen unruly kids!”
rosemaryaa, 10 Sep 2015 | Read review
“Avoid traveling around hotel during rush hour.”
557robinm, 10 Sep 2015 | Read review
5 of 5
Fairfield Inn
US$127* /night
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