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Courtyard Cleveland Westlake

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Traveller (36)
Room & Suite (15)
Dining (1)
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Overview
  • Excellent29%
  • Very good42%
  • Average21%
  • Poor6%
  • Terrible2%
Travellers talk about
“stayed here”(21 reviews)
“nice hotel”(12 reviews)
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Suites
3 Star Hotel
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Additional information
Offers from Courtyard Cleveland Westlake
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Rooms
Jun. 10Jun. 11
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1 room, 2 adults, 0 children
Standard Room
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Reviews (158)
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47
59
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10
4
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59
33
10
4
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1 - 5 of 153 reviews
Reviewed 3 weeks ago

Our room was very nice, calm and clean. We loved the nightstands with the built in chargers. The mini fridge kept things colder than most of them do. The shampoo and conditioner bottles were very small, we were concerned about having enough in there for...More

1  Thank Nikkikub
Reviewed April 1, 2018

This a a pretty typical Courtyard with no surprises. This hotel has recently been redone and our room reflected the new and updated decor. Check-in was friendly and quick. A couple of things to point out was the hotel has an indoor pool if you...More

1  Thank n2r49rs
Reviewed March 2, 2018 via mobile

Check-in was fairly quick; thankfully, the friendly staff had our keys ready on our arrival. All hotels should do this! The hotel had two slow elevators. Our room was clean and nicely appointed. The bed was comfortable and had non-feather pillow options--great for allergy sufferers....More

Thank RoadWrangler
Reviewed February 1, 2018

Nice room. Beyond that, extremely disappointing. The clerk at the desk told us a rate that would be available online or at the site, yet we had the website pulled up right there and it was offering a lower rate. He even disputed the rate...More

Thank Randy W
Response from Pamela I, Manager at Courtyard Cleveland WestlakeResponded February 4, 2018

Dear Randy W, Thank you for choosing to stay at the Courtyard Cleveland Westlake and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your...More

Reviewed January 8, 2018

The room was not clean – stains on sheets and spread, dirt on the baseboards. It was late when we checked in so we just used the towels to cover the stains. We were gone all day and when we returned THE ROOM HAD NOT...More

1  Thank Grammy-513
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About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Restaurant
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Dry Cleaning
Banquet Room
Room amenities
Air Conditioning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Heated pool
Indoor pool
Hot Tub
Details
Price range
US$114 - US$187 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms, Suites
Details
Price range
US$114 - US$187 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms, Suites
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Traveller (36)
Room & Suite (15)
Dining (1)
Questions & Answers
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melinda1566
September 13, 2015|
Answer
Response from Jessica S | Reviewed this property |
I am pretty certain this hotel was completely non-smoking
0
Votes
Room Tips
"We asked for a room not too close to the elevator but not a long walk down the hall."
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"Examine it closely -- make sure it is clean"
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"If you stay here, keep your window closed and ask for a room on the south side... we were in the end room on..."
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"I always prefer a higher floor room. Room was exactly as pictured. The sofa bed was comfortable too."
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