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DoubleTree by Hilton Cleveland Westlake

Doubletree.comUS$111*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
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DoubleTree by Hilton Cleveland Westlake
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289 Reviews from our TripAdvisor Community

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Showing 284: English reviews
Start your review of DoubleTree by Hilton Cleveland Westlake
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Cleveland, United States
Reviewed 5 days ago NEW

This hotel should be given a 4 rating on a scale of 1-10. It was noisy, dirty, and the actual wedding we attended had horrible service with bad food. We were not given the rate that was held for the wedding, and were treated rude when asking. The average wait for an elevator was 5 min as they only have...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
1Thank David B
HOTEL’S FAVOURITE REVIEW
Reviewed 16 February 2017 via mobile

Okay of all the Hilton we've stayed at, this one had the best cookies! Really, this is a nice hotel not far from Cleveland or the airport. They have a bar /restaurant that serves very nice food. It's clean, quiet and a super swimming pool. The staff are professional and welcoming. Will come back

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Helpful?
Thank Jayne R
About Hotel's Favourite Review
Management response:

Dear Jayne R. Thank you very much for staying with us at the DoubleTree by Hilton Cleveland Westlake. I truly appreciate your kind words regarding our signature Warm DoubleTree Chocolate Cookies with Walnuts and about the hotel. The staff here strives to make each of our guest feel welcome and comfortable during their stay and I am glad to hear...

West Chester, Pennsylvania
Reviewed 1 week ago NEWvia mobile

Facility is nice, well kept. The rooms are clean and well kept ,as well. We were on the 5th floor, pool side, not noisy at all....thank goodness! Staff are very approachable, knowledgeable, courteous and jovial. Nicely done😊

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Helpful?
Thank 02queen
Spokane Valley, WA
Reviewed 1 week ago

WE had a pleasant stay here. The room was quiet and good, The bed was comfy. Every staff member we encountered was very friendly. There was a fire alarm on our first night. The staff was a little slow in handling the information to the guests....we made three trips up and down the stairs. Ended up having breakfast in my...

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Helpful?
Thank KarenB49
Atlanta, United States
Reviewed 2 weeks ago

Place was not ready for a large group. Stress cause one young lady to nearly quit. I talked her into staying. I helped bus tables for my group. The food was cold and inadequate. Not enough dishes and utensils for guest!

Review collected in partnership with DoubleTree by Hilton
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1Thank Charla V. J
Reviewed 2 weeks ago

Met up with family who live in the area. The hotel was a convenient location. Nice clean rooms. The kids really enjoyed the pool, which is pretty big for a hotel pool. Breakfast was rather pricy for what you get, but there are plenty of other options in the area.

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Helpful?
Thank Shawn O
Holmen, United States
Reviewed 2 weeks ago

Was here for business, staff was very friendly and even picked me up and took me back to airport. That alone made me want to stay here again. Staff at desk was very polite. Rooms were clean and spacious. Only down fall is there is nothing near it for a good half a mile.

Review collected in partnership with DoubleTree by Hilton
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Thank stephej2017
Reviewed 2 weeks ago

Making reservations was a comedy of errors. My nephew reserved several rooms. We called to claim two of the rooms and put them in my name. Reservationists had a very difficult time understanding this simple request. Finally we thought all was well. Called several days before our arrival to add an additional room. We were told that our reservations had...

Review collected in partnership with DoubleTree by Hilton
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Thank josephrO4168CG
Reviewed 3 weeks ago

Very nice hotel, rooms were comfortable, especially the bed. Front desk was very friendly with a ready smile. Nice location to walk around . Enjoyed the cookies! Coffee and tea in the room. Would recommend and stay here again.

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Helpful?
Thank rlmaxa
Reviewed 4 weeks ago

The hotel room was beautiful. The in-house restaurant had great food. The only negative is the open location of the pool as you first walk in. I prefer a quieter lobby and this lobby was LOUD! The pool location also made the upper hallways quite noisy.

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Helpful?
Thank Laura L

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The DoubleTree By Hilton Cleveland - Westlake is a 266 room full service hotel located just off I-90 at exit 156 in a prestigious western suburb of Cleveland. The DoubleTree by Hilton Cleveland - Westlake is just minutes from Crocker Park and Lake Erie (Huntington Beach.) We are only 20 minutes from Cleveland attractions: Progressive Field (home of the Cleveland Indians), Cleveland Brown s Stadium, The Rock & Roll Hall of Fame, the Science Center, and the Quickens Loan Arena where LeBron James and the Cleveland Cavaliers play all their home games. Special in room amenities are free high-speed Internet, free local calls, and free parking. ... more   less 

Additional Information about DoubleTree by Hilton Cleveland Westlake

Address: 1100 Crocker Rd, Westlake, OH 44145-1033 (Formerly Holiday Inn Cleveland -West)
Region: United States > Ohio > Westlake
Price Range: $140 - $207 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Cleveland Westlake 3.5*
Number of rooms: 266
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Orbitz, Hotwire, Expedia, Hotels.com, Priceline, Cancelon, TripOnline SA, HotelsClick, HotelQuickly and HRS so you can book your DoubleTree by Hilton Cleveland Westlake reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Cleveland -West Hotel Westlake
Westlake Holiday Inn
Holiday Inn Westlake
DoubleTree By Hilton Cleveland Westlake Ohio
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Questions & Answers

Questions? Get answers from DoubleTree by Hilton Cleveland Westlake staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Join the Hilton Honors Club!”
KarenB49, 18 May 2017 | Read review
“Make sure you ask for a room NOT facing the pool.”
lauralB4594NT, 30 Apr 2017 | Read review
“There is a center pool area. If traveling with family groups you may enjoy an inside view of the pool area”
mattoonclan, 4 Apr 2017 | Read review
“Pick somewhere else”
487215adrian, 26 Jan 2017 | Read review
“Try to ask for a room overlooking the pool area.”
radar643, 23 Oct 2016 | Read review
5 of 5
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US$111* /night
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Prices are for 1 room, 2 adults
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