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DoubleTree by Hilton Cleveland Westlake

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Traveller (31)
Room & Suite (9)
Pool & Beach (7)
Overview
  • Excellent34%
  • Very good23%
  • Average17%
  • Poor15%
  • Terrible11%
Travellers talk about
“double tree”(24 reviews)
“cookies”(31 reviews)
“atrium area”(4 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star accommodation
All hotel details
Additional information
Offers from DoubleTree by Hilton Cleveland Westlake
Special Offer: Double Points, Every Stay
Hotel deals
Offers from DoubleTree by Hilton Cleveland Westlake
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
Aug. 26Aug. 27
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (426)
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421 results
Traveller rating
138
98
73
63
49
Traveller type
Time of year
LanguageEnglish
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138
98
73
63
49
Show reviews that mention
All reviewsdouble treecookiesatrium areapool and hot tubcrocker parkan older hotellake eriestaff was very friendlybusiness tripclean roomsshopping and restaurantsbed was comfortableoff the highwaybanquetclevelandpoolsideconvention
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1 - 5 of 421 reviews
Reviewed 4 days ago via mobile

Rooms were not clean, sticky floors.Look like it was a fast turnaround. The lobby is very nice and updated.The banquet hall was short staff food was not cooked. On top of running around the employees that did have were very friendly.More

Thank Dan C
Response from Mike H, General Manager at DoubleTree by Hilton Cleveland WestlakeResponded 3 days ago

Dan, Thank you for taking the time to review our property. It is appreciated. I apologize your room cleanliness did not meet your expectations. I have passed on the comments and we will continue to improve on service and cleanliness. Thank you again and please...More

Hotel's Favourite
Reviewed May 26, 2018

All staff that I dealt with were very friendly. The room was fine but having an ottoman with the couch would be nice to put your feet up for more comfort. The bathroom was small and the toilet seat was exactly 5" from the shower...More

Thank Roxie H
Response from Mike H, General Manager at DoubleTree by Hilton Cleveland WestlakeResponded June 14, 2018

Thank you for the 5 star review. I appreciate our guests and their willingness to take time to write a reviews. I will pass on the nice comments on our and pass on the notes to the appropriate departments as well. Thank you again and...More

Reviewed 6 days ago via mobile

Comfy room, great fitness center, the in room coffee was amazing! The staff was also very attentive and helpful, when we visited they were very busy with four weddings booked for that day; yet they work with efficacy and courtesy. Only draw back was a...More

Thank Santiano87
Reviewed 1 week ago

planning our Class of 1971 Medicare Gathering went so smoothly with the help of our banquet manager Kari and motel manager Tara ! front desk made check in a welcoming experience thanks to Arti, Karen, Drew , Jen , and Misty ! thank you to...More

Thank pvinecourt
Reviewed 1 week ago

We arrived and got our room because we were early we could check in but not the room we wanted, I was fine with that just wanted to get in after a 6 hr drive. When we went to the room the housekeeping staff was...More

Thank Erick D
Response from Mike H, General Manager at DoubleTree by Hilton Cleveland WestlakeResponded 1 week ago

Thank you for taking time to review our property. It is appreciated. I do apologize the service was far from up to par during your recent visit. I would appreciate the opportunity to speak with you about your visit. In the meantime, please know we...More

View more reviews
About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Wheelchair Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Non-Smoking Hotel
Airport Transportation
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$97 - US$177 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$97 - US$177 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (31)
Room & Suite (9)
Pool & Beach (7)
Dining (4)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Harrison G
April 17, 2018|
AnswerShow all 2 answers
Response from Linda F | Reviewed this property |
That is doubtful. Most places would not rent to you. Too young, too risky. Bring someone over 21 with you and you will be fine.
1
Vote
tdonoghue96
June 26, 2017|
AnswerShow all 5 answers
Response from 02queen | Reviewed this property |
the # is on the website
1
Vote
Room Tips
"get a room far from the elevators try to be near the back elevator that leads to the pool area much faster."
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"I wouldn't suggest an interior room only because of the pool's location."
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"Ask the staff about internet if you have trouble."
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"make sure you check room before you check in."
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