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Extended Stay America - Cleveland - Westlake

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Traveller (47)
Room & Suite (32)
Dining (2)
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Overview
  • Excellent45%
  • Very good25%
  • Average12%
  • Poor8%
  • Terrible10%
Travellers talk about
“full kitchen”(21 reviews)
“granola bars”(7 reviews)
“grab and go”(6 reviews)
AMENITIES
Free Wifi
Free Parking
Non-Smoking Hotel
Suites
Fitness centre
Kitchenette
Pets Allowed
2 Star Hotel
All hotel details
Additional information
Offers from Extended Stay America - Cleveland - Westlake
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Reviews (179)
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Traveller rating
77
45
23
15
19
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LanguageEnglish
77
45
23
15
19
Show reviews that mention
All reviewsfull kitchengranola barsgrab and goinstant oatmealhotel room was cleandish soapfree wifilarge bathroomfront desk staffcoffee tablean upgradesitting arealaundry roomice machinedecent breakfastlate at nightflat screen
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11 - 15 of 179 reviews
Reviewed August 8, 2017

Stayed in there for June and July.so i have a good feel for the place. Great people starting with Alex the manager and Kevin in housekeeping and Jerry in maintaince. All long term employees and all do a good job. My stay was enjoyable, clean...More

1  Thank George Z
Response from 00esa, General Manager at Extended Stay America - Cleveland - WestlakeResponded August 9, 2017

George, thank you for choosing Extended Stay America - Cleveland – Westlake. It’s a pleasure knowing you loved all the aspects of your trip, especially our location and the excellent service we offered. I will surely share your compliments with Kevin and Jerry. We can’t...More

Reviewed August 8, 2017

Didn't use TripAdvisor. Booked through Priceline, which claimed breakfast included...That turned out to be only "grab & go" carbs - instant oatmeal, granola bars, bagged muffins - no milk or fruit. Not a real breakfast.

Review collected in partnership with Extended Stay
Thank Walter S
Response from 00esa, General Manager at Extended Stay America - Cleveland - WestlakeResponded August 9, 2017

Walter, it was our pleasure having you as our guest at Extended Stay America - Cleveland – Westlake. We are pleased you had an overall nice stay. We hope to welcome you back soon. Sincerely, General Manager

Reviewed August 3, 2017

ESA- Westlake is a perfect extended stay hotel for my extended displacement from my Alexandria, VA residence while at the Cleveland Clinic. I found it perfect by providing close proximity to the Cleveland Clinic (Richard E. Jacobs) Avon campus. It's also only 20 minutes from...More

Review collected in partnership with Extended Stay
Thank 804keng
Response from 00esa, General Manager at Extended Stay America - Cleveland - WestlakeResponded August 4, 2017

Thank you for choosing to stay at Extended Stay America - Cleveland - Westlake during your visit to the area. We are delighted to know you had an enjoyable stay and that our location was perfect for your needs. We appreciate you being our guest...More

Reviewed July 24, 2017

I stay at this location when visiting my mom in Westlake, Ohio. On this visit I noticed a number of improvements. There was new exercise equipment, creamer for my coffee, friendly staff, plenty of breakfast food and fresh coffee. They cheerfully provided some plates and...More

Review collected in partnership with Extended Stay
Thank 991suzanner
Response from 00esa, General Manager at Extended Stay America - Cleveland - WestlakeResponded July 25, 2017

Thank you for your loyalty towards Extended Stay America - Cleveland - Westlake. We are delighted to read our courteous associates and the in-room amenities left you with a great impression of our hotel. It is always our pleasure hosting you, and we look forward...More

Reviewed July 23, 2017

Was in Town For The Cleveland Indians Game The hotel was on a quiet street with a bunch of other hotels. Close to everything you would need 20 minutes from Downtown . The Hotel had plenty of parking the lobby was clean . Check In...More

Thank B M
Response from 00esa, General Manager at Extended Stay America - Cleveland - WestlakeResponded July 24, 2017

We are so happy you enjoyed the game and had a great night's rest. Thanks for appreciating the efforts of our staff and the spaciousness of your room. I’ll be sure to share your feedback with my entire team. It was a pleasure to have...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Self-Serve Laundry
Dry Cleaning
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$88 - US$142 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$88 - US$142 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
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Traveller (47)
Room & Suite (32)
Dining (2)
Questions & Answers
Ask a question
Nate B
August 26, 2016|
Answer
Response from James D | Reviewed this property |
Should. I happen to be there last time with a Van & Trailer. Was able to park it there.
0
Votes
Richard O
November 20, 2015|
Answer
Response from Michael S | Reviewed this property |
I do not know what the question is . I do not blame them for leaving . I did not share the same experience , but if it is a problem then we should not recommend this Hotel . Sorry for a bad experience .
0
Votes
Room Tips
"Good staff great rooms pet friendly"
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"The suites are definitely a good deal, particularly if you will be staying multiple nights."
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"Ask for Room Number 118."
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"North facing rooms have a view of the woods. We have seen deer and turkey"
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