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Holiday Inn Express & Suites Cleveland West - Westlake

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Traveller (73)
Room & Suite (23)
Pool & Beach (10)
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Overview
  • Excellent66%
  • Very good27%
  • Average3%
  • Poor3%
  • Terrible1%
Travellers talk about
“kiddie pool”(7 reviews)
“pancake maker”(3 reviews)
“cinnamon rolls”(3 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
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Additional information
Offers from Holiday Inn Express & Suites Cleveland West - Westlake
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Offers from Holiday Inn Express & Suites Cleveland West - Westlake
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Rooms
Jul. 1Jul. 2
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1 room, 2 adults, 0 children
Standard Room
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Reviews (86)
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Traveller rating
53
24
3
3
1
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LanguageEnglish
53
24
3
3
1
Show reviews that mention
All reviewskiddie poolpancake makercinnamon rollssplash padthe breakfast areakids areaa huge hitawesome propertythe staff are super friendlybreakfast includedgreat poolfree weightshot and cold itemswould highly recommend this hotelking suitelong weekendwell maintained and clean
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1 - 5 of 84 reviews
Reviewed May 9, 2018 via mobile

Alright this place was a great stay for the money. Lately everything has been Very hectic with the bills, dads dementia, and kids that just never stop going, so the wife and I really needed a night for ourselves. We found this place after doing...More

Thank Paul S
Response from Zeeshan H, Front Office Manager at Holiday Inn Express & Suites Cleveland West - WestlakeResponded May 12, 2018

Paul, thank you so much for your kind review. We are so glad that Tiffany was able to kick off a great start for your family! We hope you will come see us again in the future.

Hotel's Favourite
Reviewed March 15, 2018 via mobile

This HIE feels newer and has a good pool area. There is a large pool, hot tub, and a kiddie pool with a slide and sprinklers. The room was spotless. There are many places to eat, shopping, and things to do within a short drive.

1  Thank angie1027
Response from Zeeshan H, Front Office Manager at Holiday Inn Express & Suites Cleveland West - WestlakeResponded March 16, 2018

Angie, thank you so much for your review! I am so glad you had a comfortable stay with us and I hope you will come see us again!

Reviewed May 5, 2018 via mobile

We were in town for a basketball tournament - unfamiliar with the area and looking for advice on local amenities. The young man at the front desk displayed a great attitude and was eager to help several other times we needed something for our stay....More

Thank uurkk
Reviewed March 16, 2018

We stayed here between 3/3/2018 and 3/9/2018. It was our second time staying at this hotel. Rooms and facilities are well-maintained and clean. Employees are friendly and courteous. Ms. Shengli is accommodating and her service is exceptional. Will definitely come back again.

2  Thank fuzziestclare
Response from Zeeshan H, Front Office Manager at Holiday Inn Express & Suites Cleveland West - WestlakeResponded March 17, 2018

Thank you so much for your feedback! We are elated to hear that you enjoyed our hotel and our associates. We hope to see you again during your next trip to Cleveland!

Reviewed March 3, 2018 via mobile

Great indoor pool and hot tub Rooms are clean. Fun getaway for the family. Nice area with plenty to do nearby. I expected the room to be a little larger but overalll it was a great experience. Will be back to stay again.

1  Thank tanline1971
Response from Pamela R, General Manager at Holiday Inn Express & Suites Cleveland West - WestlakeResponded March 6, 2018

Hi and thank you for responding!! We love our hotel and love our pool area, it is a great amenity for families. We are newly built facility and take great pride in our property. Please feel free to pass on how great we are!!

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Breakfast Available
Self-Serve Laundry
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Hot Tub
Fitness Centre with Gym / Workout Room
Indoor pool
Details
Price range
US$123 - US$221 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$123 - US$221 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (73)
Room & Suite (23)
Pool & Beach (10)
Dining (8)
Family and Play Areas (1)
Questions & Answers
Ask a question
AriasMama07
October 21, 2016|
AnswerShow all 6 answers
Response from Cynthia E | Property representative |
Hello Aria's Mom! No, there are no jetted tubs in our guest rooms, however, we do have a whirlpool in our pool area. Thank you, Cindy Eckrich General Manager
0
Votes
Room Tips
"There are five stories"
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"North Side rooms face away from Interstate 90"
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"I always choose a high floor, but you can't go wrong here :-)"
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"Ask at the front desk, where are the Quiet rooms?:)"
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