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Alright this place was a great stay for the money. Lately everything has been Very hectic with the bills, dads dementia, and kids that just never stop going, so the wife and I really needed a night for ourselves. We found this place after doing...More
Thank Paul S
Response from Zeeshan H, Front Office Manager at Holiday Inn Express & Suites Cleveland West - WestlakeResponded May 12, 2018
Paul, thank you so much for your kind review. We are so glad that Tiffany was able to kick off a great start for your family! We hope you will come see us again in the future.
This HIE feels newer and has a good pool area. There is a large pool, hot tub, and a kiddie pool with a slide and sprinklers. The room was spotless. There are many places to eat, shopping, and things to do within a short drive.
1 Thank angie1027
Response from Zeeshan H, Front Office Manager at Holiday Inn Express & Suites Cleveland West - WestlakeResponded March 16, 2018
Angie, thank you so much for your review! I am so glad you had a comfortable stay with us and I hope you will come see us again!
We were in town for a basketball tournament - unfamiliar with the area and looking for advice on local amenities. The young man at the front desk displayed a great attitude and was eager to help several other times we needed something for our stay....More
We stayed here between 3/3/2018 and 3/9/2018. It was our second time staying at this hotel. Rooms and facilities are well-maintained and clean. Employees are friendly and courteous. Ms. Shengli is accommodating and her service is exceptional. Will definitely come back again.
2 Thank fuzziestclare
Response from Zeeshan H, Front Office Manager at Holiday Inn Express & Suites Cleveland West - WestlakeResponded March 17, 2018
Thank you so much for your feedback! We are elated to hear that you enjoyed our hotel and our associates. We hope to see you again during your next trip to Cleveland!
Great indoor pool and hot tub Rooms are clean. Fun getaway for the family. Nice area with plenty to do nearby. I expected the room to be a little larger but overalll it was a great experience. Will be back to stay again.
1 Thank tanline1971
Response from Pamela R, General Manager at Holiday Inn Express & Suites Cleveland West - WestlakeResponded March 6, 2018
Hi and thank you for responding!! We love our hotel and love our pool area, it is a great amenity for families. We are newly built facility and take great pride in our property. Please feel free to pass on how great we are!!