Very friendly hotel that was quite comfortable for an overnight stay. Front desk was friendly and helpful. Plenty of restaurant choices nearby. Beds were very comfortable and the rooms were a nice size.
11 - 15 of 580 reviews
This seemed to be an older Hampton Inn but was very clean. Many places to eat nearby along with a large outdoor mall. It was a great location for us as we were heading west and didn't get hung up in the Cleveland morning rush...More
Overall a decent hotel in a fairly quiet location, yet near good shopping and freeway access. Needs quite a bit of infrastructure investment. The elevators were missing buttons, carpeting was shabby, air conditioning fairly loud. The breakfast will make you glad there's a Bob Evans...More
Dear Bruce, Thank you so much for taking the time to complete a survey regarding your most recent stay at our property. We are very sorry to hear that you did not enjoy your time here! We are expecting a brand renovation in the near...More
We have been going to the Hampton inn for almost 10 years when visiting my mother. The staff is extremely friendly and service oriented. They go out of their way to make our stay enjoyable. The facility however seems to be deteriorating at a somewhat...More
Dear rdjs1999, Thank you so much for taking the time to share your feedback regarding your recent stay with us here at the Hampton Inn Cleveland Westlake. Thank you also for your loyalty with our property. It is incredible to hear that you choose to...More
Hotel is very Good to Stay and Complementary Breakfast was Good. Lobby is also Good. Service of the Lobby Manager is also Good. Complementary Internet Service is not Good. Please look in to that. Except Internet Access everything is Good.
"The hotel is built on a hill for rooms in the 200s are actually on the lobby level"
"The second floor rooms are at ground level because the hotel is built on a hill"