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Hampton Inn Cleveland Westlake

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Traveller (21)
Room & Suite (19)
Dining (6)
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Overview
  • Excellent54%
  • Very good30%
  • Average12%
  • Poor3%
  • Terrible1%
Travellers talk about
“crocker park”(81 reviews)
“bob evans”(16 reviews)
“great shopping”(9 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Family Rooms
Fitness centre
2 Star Hotel
All hotel details
Offers from Hampton Inn Cleveland Westlake
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hampton Inn Cleveland Westlake
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
Apr. 29Apr. 30
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (603)
There are newer reviews for Hampton Inn Cleveland Westlake
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184
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9
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308
184
78
20
9
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All reviewscrocker parkbob evansgreat shoppingroom was cleancomplimentary breakfastclose to downtownquiet locationvery nice hotelbagelsmovie theaterhousekeeping staffthe breakfast areagreat place to staygreat areaexercise roomwest sidevisiting family
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81 - 85 of 599 reviews
Reviewed 6 May 2017

The experience could not have been worse. There was no help t water in either of our 2'rooms for either night of our stay. We had to leave the hotel and go to families home to shower. Staff said they would job comp the rooms...More

Review collected in partnership with Hampton
Thank sandraso
Management response:Responded 8 May 2017

Dear Sandraso, We have received your request. We apologize for the late turnaround. As you can imagine, the hot water issue caused us some problems. We are excited to let you know we have resolved our issue. Our Guest Service Manager will be in contact...More

Reviewed 4 May 2017

We have stayed at this property for a number of years when I have appts at the Cleve Clinic. The staff is always wonderful and I appreciate your Cleve Clinic "rate". I can't always enjoy the breakfast because of testing but my husband does and...More

Review collected in partnership with Hampton
1  Thank plymouth105
Management response:Responded 8 May 2017

Dear Plymouth 105, We thank you for the great review! We appreciate the positive feedback and we are glad to be your choice when visiting the Cleveland Clinic. As you look forward to staying at this property, we enjoy having you here! Take care, until...More

Reviewed 3 May 2017

Have had nothing but great things to say about this hotel, its staff, its location(in the woods) are great features. It is within 17 miles of downtown Cleveland where you have many places to see and visit.More

Review collected in partnership with Hampton
Thank pauloL8030NB
Management response:Responded 8 May 2017

Dear pauloL8030NB, We appreciate the review. Our location is unique. It's located conveniently off the highway but nestled in a quiet location. The wooded location is nice and every now an then we have deer that will visit our parking lot as Hampton Inn ambassadors!...More

Reviewed 1 May 2017

Very nice room. Very clean. Great customer service. Breakfast included waffles that you make fresh, sausage, eggs, toast, muffins, fruit, juice and coffee. Very good. Recommend this hotel! Great stay.

Thank rlmaxa
Management response:Responded 8 May 2017

Dear rlmaxa! We are glad you enjoyed the breakfast. The waffle bar is always a guest favorite! We appreciate the recommendation and we hope to see you again. Sincerely, Louis Bober

Reviewed 1 May 2017

I stayed at this Hampton Inn for a conference. The location was great. Complementary breakfast was typical. The problem arose when I had no hot water in the morning. It wasn't too bothersome for me not to shower but when I mentioned it at check...More

Review collected in partnership with Hampton
Thank Pat P
Management response:Responded 8 May 2017

Dear Pat P., We appreciate the review and we are sorry that you had to experience the mechanical failure of our boiler. Our goal is to make you happy. If you're not happy then we're not happy. I am glad to say that our mechanical...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$92 - US$150 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$92 - US$150 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (21)
Room & Suite (19)
Dining (6)
Questions & Answers
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hipchik
8 December 2017|
Answer
Response from Stephen B | Property representative |
Yes there is, free of charge.
0
Votes
hipchik
8 December 2017|
Answer
Response from Stephen B | Property representative |
Yes we do.
0
Votes
Barbara_n_Reg
24 August 2017|
AnswerShow all 4 answers
Response from Stephen B | Property representative |
Unfortunately this property is not pet friendly. Only service animals are permitted. Thank you.
0
Votes
Room Tips
"Stay away, you can do better."
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"Hotel is off the street a ways so there shouldn't be any road noise."
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"The back of the hotel is quiet."
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"The hotel is built on a hill for rooms in the 200s are actually on the lobby level"
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