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Holiday Inn Wilmington

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Holiday Inn Wilmington
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97 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Wilmington
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Showing 97: English reviews
Hoboken, New Jersey
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 1 July 2015

From the moment my colleagues and I arrived at this hotel, we had a horrible stay. The front desk was incredibly rude to us when we asked about an early check-in or getting a cot in the room. A simple no I'm sorry would have been fine, but instead we got lots of unnecessary attitude. But the worst part was... More 

Thank tkf24
Columbus, Ohio
Level Contributor
33 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 9 May 2015 via mobile

The hotel was completely booked the night we arrived (10:45 pm) and only a king room for 2 adults/2 kids was available. I had Hotwired the room but I've never had trouble getting two beds. The front desk was awesome and found us a handicap room (one bed) so we could split up. (daughter had to leave by 5:45am so... More 

Thank kbb279
East Amherst
Level Contributor
39 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 21 April 2015

We stopped here on our way up North. Loved the clean and accommodating rooms! We were delighted that this hotel was also pet friendly; we are responsible pet owners and always treat where we stay like our home. The front office and restaurant staff were also great! What would upgrade this hotel? Offering a continental breakfast and matching room rates... More 

1 Thank Hawkins N
Level Contributor
446 reviews
195 hotel reviews
common_n_hotel_reviews_1bd8 158 helpful votes
Reviewed 9 April 2015

Used to be a great Hotel but has run down... from previous visits -pool out of order - windows leaking- dirty elevator .. I don't know what happened but it's a shame the staff is still great as always ..checked out early and stayed at the Hampton Inn which was a great move

Thank uli1
Cincinnati, OH
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 3 February 2015 via mobile

I was here for a business conference at the adjoining Roberts Centre. First - The rooms are very nice, very spacious and very clean. The bed is very comfortable and the pillows are almost as good as mine at home. Most of the staff is pleasant, although the check-in person had a bit of a careless attitude and the cleaning... More 

Thank ChiNati08
bowdog45, General Manager at Holiday Inn Wilmington, responded to this review

Thank you for bringing this issue to our attention. Our hotel typically doesn't have issues with hot water supply, but this is very concerning to us. I have asked our Chief Engineer to investigate this to ensure the problem was an isolated problem (to your room) and not pervasive to the entire property. Sincerely, Bruce Maclennan General Manager More 

Chalfont, Pennsylvania
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 12 December 2014

I booked this place as it was the highest rated in Wilmington for my recent business trip. The front desk was slow and not very responsive. The bar closed quite early. The room was not well lit, did not have many outlets, and is in desperate need of an upgrade. The one big positive is that the bathroom was updated... More 

Thank roarlions1
IHGCare, Guest Relations Manager at Holiday Inn Wilmington, responded to this review

Dear roarlions1, Thank you for writing a review about your recent stay with us. We work very hard to ensure our facilities and service are superior and we strive to be the best Holiday Inn around. While we appreciate your comments regarding the bathrooms, it is truly regrettable to hear that the front office services and lack of continental breakfast.... More 

Level Contributor
50 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 3 November 2014 via mobile

While the facility is excellent and the hotel is very grand looking, the walls are very thin. First night, the baby next door cried several times during the night, awakening us each time. The next night, baby was gone, but man staying there had a deep cough. It sounded like he was in our room. Not conducive to a good... More 

1 Thank Margaret W
Level Contributor
30 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 31 October 2014

Recently stayed there for a National dog show. There was a fire at the Chicago Airport so some of the guests decided they'd like to stay in their rooms even though it was booked for the next guests. The staff was extremely nice and helpful and tried their best to get our rooms cleaned for us quickly. We have large... More 

Thank jceschan
Fort Valley, Georgia
Level Contributor
36 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 5 October 2014

I was at this hotel for a week for a dog show. The dog show was held at the Roberts Center which is a medium size convention center adjacent to the hotel. What I liked: 1) The biggest takeaway is the Staff. They are great, they always are helpful, they work late to make sure things get done and they... More 

1 Thank RoadCorgi
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 October 2014 via mobile

Hotel is clean, but front desk is unorganized. Was first person of day to request roll away, they charged me for it, but didn't save me one.....so kid slept on floor. Rooms only have full size beds. Holiday Inn 5 miles away has queen beds & continental breakfast for same price.

1 Thank Karen M
IHGCare, Guest Relations Manager at Holiday Inn Wilmington, responded to this review

Dear Karen M, Thank you for taking the time to post a review of our property. It is pleasing to know that you found our property well maintained. However, it is regretful that the service you received is below par. We take all feedback seriously and your comments will be instrumental for us to improve on what we can offer... More 

77 photos of this hotel

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Hotel & Grounds (3)
Dining (1)
Room/Suite (8)
Business Centre/Function Rooms (3)
Pool/Beach Area (1)
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  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Hotel at Roberts Centre in Wilmington, Ohio is a luxurious, full service hotel and conference center centrally located between Cincinnati, Dayton and Columbus, Ohio, at the intersection of St. Rt. 68 & Interstate 71, just north of Wilmington, Ohio. A simply beautiful hotel! Sparkling chandeliers, gleaming marble floors, lush, rich furnishings, and warm, smiling faces welcome you to this gem of a hotel in the middle of everywhere. Our breathtaking hotel guestrooms are unusually spacious, perfectly appointed and include free high-speed Internet. Ideal for a romantic get away, vacation or entertaining your most important clients.Our conference facility, Roberts Centre, features over 100,000 sq. ft. of flexible, meeting space. Located just minutes from DHL Worldwide, ABX Air, R & L Carriers, Alkermes and Ferno Washington makes the Holiday Inn Hotel at Roberts Centre the ideal location for your next corporate board meeting or executive retreat. After your meeting, world class shopping awaits you at the Prime Outlets-Jeffersonville and Waynesville's limitless antique shops. Max & Erma's at Roberts Centre, always passionate about food, people and place, is located in the lobby of the Holiday Inn Hotel at Roberts Centre and features a variety of all American cuisine. A fun, casual atmosphere ideal for the business traveler or family get away. ... more   less 

Additional Information about Holiday Inn Wilmington

Address: 123 Gano Road, Wilmington, OH 45177
Region: United States > Ohio > Wilmington
Price Range: $136 - $188 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Wilmington 3*
Number of rooms: 313
Reservation Options:
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Also Known As:
Holiday Inn Wilmington Hotel Wilmington
Wilmington Holiday Inn
Holiday Inn Wilmington Ohio
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Wilmington staff and other travellers.
2 questions
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Questions? Get answers from Holiday Inn Wilmington staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“5th floor rooms often view the roof and HVAC systems. Better views farther down.”
 of 5 bubbles amybB6958DM, 8 Oct 2016 | Read review
“The 5th floor has its own elevator so it doesn't stop on every other floor like the others do.”
 of 5 bubbles RobertE40, 29 Aug 2016 | Read review
“431 faces south - away from parking lot & is far enough away from elevator - has a small couch, but no mini fridge”
  • Room 431 facing south - cannot hear the elevator
  • Room 431 facing south - cannot hear the elevator
  • Room 431 facing south - cannot hear the elevator
  • Room 431 facing south - cannot hear the elevator
 of 5 bubbles Porthos7, 5 Jun 2016 | Read review
“Ask for a third floor room”
 of 5 bubbles 792dennish, 29 May 2016 | Read review
“Rooms on the east side might have scaffolding in front of the windows.”
 of 5 bubbles MAMCBE2002, 29 May 2016 | Read review
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