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BEST WESTERN Wooster Hotel

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323 Reviews from our TripAdvisor Community

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Showing 322: English reviews
Bennington, Vermont
Reviewed 14 November 2016

It was a very nice and well equiped hotel. The staff was friendly and accomodating. The free breakfast had a number of selections that were constantly monitored. The location was within walking distance of shops, restaurants,,,,,would stay here again

Review collected in partnership with this hotel
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Helpful?
Thank Thomas O
Teresa W, Manager at BEST WESTERN Wooster Hotel, responded to this review

Thank you for the wonderful review, we are so pleased to hear that you enjoyed your stay at the hotel. We continue to update and change our breakfast for our guests, we are currently putting in a rotating schedule so that you will still have a number of selections, however, it will not be the same items served every day...

Reviewed 9 November 2016

The front desk staff was excellent. You could not ask for a better group of people. They were friendly and helpful when I had to extend my stay. The breakfast area was clean and nicely set up. The staff supporting it were great. Only problem was with house keeping. They did a very poor job of cleaning my room. One...

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Helpful?
Thank Brian S
Teresa W, Manager at BEST WESTERN Wooster Hotel, responded to this review

Thank you for your review, we are so pleased to hear that you enjoyed our staff as well as your stay here. In reference to the house keeping issue you had, I as well as the housekeeping manager met with all of the housekeepers and implemented a new procedure so that this incident will not happen again. With any issues...

Overland Park, Kansas
Reviewed 1 November 2016

My company is doing a project here in Wooster and I arrived on Oct 6th and I am currently still here, a lot of our craft is staying at the hotel also. We are working around the clock and the staff has been very accommodating to our schedules. It has been a great place with very friendly staff. Theresa and...

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Helpful?
1Thank camptracy
Teresa W, Manager at BEST WESTERN Wooster Hotel, responded to this review

Thank you for the wonderful review, it has been a pleasure serving you and the other crews. Our team understand the length of your stay as well as other guests staying at the hotel, we attempt to meet the needs of our guests and we are so pleased that we have succeeded with your group. We appreciate the recommendation as...

Reviewed 30 October 2016 via mobile

Right in the middle of the "urban renewal" going on in Wooster with good, healthy food options a block away. Some shabby details but overall a clean hotel with friendly staff. We had a good night's rest there. Very quiet! Can walk to the college.

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Helpful?
Thank Kristaar
Teresa W, Manager at BEST WESTERN Wooster Hotel, responded to this review

Thank you for your review, we are pleased to hear you enjoyed your stay with us. We are continuing to do updates to the hotel and we hope that if you are ever back in the area you will stay with us again.' We are in the heart of downtown Wooster and on nice days, the College of Wooster is...

North Canton
Reviewed 25 October 2016

I did not have a reservation, and it was getting late. Stopped at this Best Western and got a very nice room. Also got a very good rate, plus an AARP discount. They also had spaghetti and meatballs near the lobby for a modes cost. Not being from Wooster, and not wanting to go roaming around lookin for food late...

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Helpful?
Thank Albert W
Teresa W, Manager at BEST WESTERN Wooster Hotel, responded to this review

We are so pleased to hear you enjoyed your stay and that we were able to accommodate you with out a reservation. The simple food being served in the lobby bar has been a hit and we are hoping to continue it as we are meeting guests needs as they are seen. Thank you for the wonderful review and we...

Reviewed 16 October 2016 via mobile

I love this hotel, I love the staff, I love the beds, I love the pillows, I love how convenient it is, I love the fridge in the rooms, I love the breakfast! No complaints. They won me over 2 years ago.

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Helpful?
Thank Rebecca V
Teresa W, Manager at BEST WESTERN Wooster Hotel, responded to this review

Thank you for the wonderful review, we thank you for being a return guest and we look forward to seeing you when you are in the area again. We continue to make improvements to the hotel and our staff enjoys seeing return guests as well as welcoming new guests that read reviews such as yours. Have a blessed day.

Reviewed 13 October 2016 via mobile

Teresa is the best. You make are life's the best thanks for everything you do for our company exceeding the expectations thank you and love. Thank you for going out of your way for people you don't know thank you.

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Helpful?
Thank Oscar A
Teresa W, Manager at BEST WESTERN Wooster Hotel, responded to this review

Thank your for the review and your kind words, we are so pleased that your company chose our hotel for your lengthy stay. Our team works hard to meet our guests needs in hopes that it is an enjoyable stay, we know that it is hard to be away from home for so long and the lengthy hours your guys...

Cincinnati, Ohio
Reviewed 11 October 2016

Amazing friendly staff and great location. The front desk staff, Josh was great and very understading with our large group. The hotel lobby and breakfast was great. Rooms were older, but clean and bed was very comfortable

Review collected in partnership with this hotel
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Helpful?
Thank schaibs1
Teresa W, Manager at BEST WESTERN Wooster Hotel, responded to this review

Thank you for the wonderful review, it is so great to hear how are team is doing. We strive to have great customer service and by your review we accomplished that with your large group. The hotel continues to make updates and work hard for our guests. We are so pleased that you chose Best Western and we look forward...

akron oh
Reviewed 6 October 2016

The location is great, walking distance to everything in town. It looks new, is clean and tastefully decorated and with one exception, all the staff I interacted with were great. Here is the issue, they must not be making enough money from the corporate arrangements with the oil and gas companies whose workers comprise most of the guests, as they...

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Helpful?
1Thank robi32
Teresa W, Manager at BEST WESTERN Wooster Hotel, responded to this review

In reading your review, we want to say that your experience here is not the normal of our guests and we are sorry, that is why we did not charge for the room. The truck driver of the truck was a guest at the hotel. Since this incident we are taking further steps so that this situation does not happen...

Dublin, Ohio
Reviewed 3 October 2016

The location of the hotel in the centre of Wooster is ideal if you like to explore downtown Wooster. The hotel itself definitely could use a facelift when it comes to lobby, entrance, restaurant (breakfast only) bar area. The rooms have had some updates and are alright. We stayed in a room with two beds. The second bed was not...

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Helpful?
1Thank judith m
Teresa W, Manager at BEST WESTERN Wooster Hotel, responded to this review

Thank you for your review, as we are continuing to make updates to the hotel we hope that our return guests see the changes that are made with each return. It is our policy with the housekeeping staff not to touch personal items when cleaning a stay, however, the scenario that you have explained will definitely be checked into and...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Our 100 room property is a pleasant blend of updates and original charming features. A warm and comfortable place to rest after enjoying the surrounding attractions of wonderful restaurants, unique shopping, nearby Amish communities or visiting local businesses and colleges, just a short walk away from The College of Wooster and area local downtown restaurants. We have plenty of free amenities available for the convenience of our guests. As well as The Downtown lounge in-house bar. We also offer banquet/meeting facilities. (Custom catering available)Our facility manager will work with you to make sure your event is a success. ... more   less 

Additional Information about BEST WESTERN Wooster Hotel

Address: 243 E Liberty St, Wooster, OH 44691-4366
Region: United States > Ohio > Wooster
Price Range: $138 - $207 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Wooster Hotel 2.5*
Number of rooms: 100
Reservation Options:
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Also Known As:
BEST WESTERN Wooster Hotel Ohio
Wooster Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Wooster Hotel staff and other travellers.
1 question
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Sandusky, Ohio
11 months ago

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Questions? Get answers from BEST WESTERN Wooster Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Never had a bad room”
 of 5 bubbles GaryD754, 19 Jan 2017 | Read review
“All rooms are great !! I've never had a bad one in 3 years !!”
 of 5 bubbles colleenv243, 3 Oct 2016 | Read review
“Rooms 313 and 317 overlook the gas station across the street but the street is quite. A pool view might not be so in the summer.”
 of 5 bubbles PegofSalem, 23 Sep 2016 | Read review
“Away from elevator and ice machines.”
 of 5 bubbles OcillaLady, 6 Sep 2016 | Read review
“We had Room 202-A, which is down the hall and way away from the vending and ice machines. Very quiet!”
 of 5 bubbles bradfordll, 21 Aug 2016 | Read review
5 of 5