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A terrible experience. Filthy floors and rugs throughout. Dust, cob webs and mold in our room and bathroom. Both ice machines broken. Dirty fingerprints all over microwave and refrigerator. This place should be inspected and shut down until it meets acceptable standards. Staff doesn't ask...More
Response from QIS_GM, General Manager at Quality Inn & Suites DurantResponded 6 days ago
On behalf of the entire staff; please accept apologies for the experience you had, while staying at our property. We failed to meet your expectations; and absolutely hate that you felt that the staff did not care. We care deeply about our guests and our...More
We were traveling North on Highway 69 and the fog was extremely bad so we had to find a place to stay for the night. Had problem getting to the hotel because of the confusing road system in the city. The hotel is very nice...More
Thank Dorless S
Response from QIS_GM, General Manager at Quality Inn & Suites DurantResponded 19 January 2017
Thank you for the review! We appreciate your comments. Hope you stay again soon!
Checked into our room.. that went smoothly,, down hill from there.. upon entering our room, there was a very strong smell of paint or some strong cleaning agent, entered bathroom to find a big bottle of open paint thinner on the counter. Front desk came...More
Thank Amey D
Response from gmok419, General Manager at Quality Inn & Suites DurantResponded 1 week ago
Thank you for taking the time to review your stay! We are under renovations to improve our guests stay. Hate that you had such a bad experience. Please accept apologies. We want our guests to keep coming back. I would like to discount your next...More
Booked this hotel for at concert at the casino. The only good thing about this place was the bed. They looked new and were comfortable. Other than that the place was a dump. The commode didn't flush every time and the door to the bathroom...More
Thank Julia H
Response from gmok419, General Manager at Quality Inn & Suites DurantResponded 2 weeks ago
Thank you for reviewing your stay! We are upgrading our rooms to make sure they keep looking fresh and new. I apologize for any issues you had, during your stay. Lots of great entertainment and events planned in Durant in the coming months. Really hope...More
This mess started when I made the reservation over the phone to make sure that in case of an unforeseen problem and we couldn't make it or would be late that we could cancel w/out a fee & would be refunded. Due to losing $...More
Response from gmok419, General Manager at Quality Inn & Suites DurantResponded 3 weeks ago
We always appreciate feedback of your stay, while at our property. Apologies for not meeting your expectations. We strive for excellence; and with your stay we failed to meet our standard. As the manager, I assist where needed; so you could of seen me doing...More
US$71 - US$138 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
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