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Holiday Inn Express Hotel & Suites Muskogee

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Holiday Inn Express Hotel & Suites Muskogee
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88 Reviews from our TripAdvisor Community

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Showing 87: English reviews
stillman valley
Reviewed 28 October 2016

We spent 1 night here while driving home to Illinois. We have stayed here before and this hotel is excellent. The front desk was so friendly and helpful. We got a good rate for our room and it was very comfortable. We were on the 1st floor and it was very quiet and the bed was so so comfortable, we...

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Helpful?
Thank marian p
bomann, Guest Relations Manager at Holiday Inn Express Hotel & Suites Muskogee, responded to this review

Dear marian p, Thank you for taking the time to let us know how you enjoyed your stay with us! It is very rewarding to hear from you on this matter and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience in a reasonable cost. Your five star review means a lot to...

Platte City, Missouri
Reviewed 17 August 2016

I have stayed at this hotel several times in the last 6 months and never felt it was up to normal Holiday Inn standards, starting with the lack of welcome personalities at check in,but never mentioned it. This week the welcome was much better but my room had a very musty smell to it that would not go away with...

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Helpful?
Thank 515jayf
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Muskogee, responded to this review

Dear 515jayf, Thank you so much for your review of our hotel. Please accept our sincerest apology for the experience you had with your room and the service you received fell below your expectations. We want to assure you that our hotel is very proud of its level of service, cleanliness and quality of its product. We have sent you...

Norman, Oklahoma, United States
Reviewed 18 June 2016 via mobile

Typical holiday in express. Great amenities small indoor pool, easy access to both major throughfares in town. Staff was friendly and efficient. Everything was maintained well. Typically my number one choice when I come to Muskogee. That's all I have to say about this review, but the website is requiring me to say a lot more

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Helpful?
Thank Nick P
WilsonHolidayInn, Guest Experience Champion at Holiday Inn Express Hotel & Suites Muskogee, responded to this review

Nick P, Thank you so much for your review of our hotel. From all of us at the Holiday Inn Express & Suites Muskogee, we are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Leila B. Guest Experience Champion

Reviewed 16 June 2016

It all started with the less than personal check in experience. One of the 2 front desk agents we encountered was the least friendliest and angry front desk agent ever. I feel sorry for the staff that have to work with this lady. The second floor hallway smells like a dirty gym. Our room smells like a dank basement equivelant...

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Helpful?
Thank Sally C
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Muskogee, responded to this review

Dear Sally C, Thank you so much for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I can assure you that your comfort and satisfaction are of utmost importance to us and for that please...

Reviewed 23 May 2016

We were unable to use the pool because the water was so cold! It was like ice water. After standing on the top step for a minute my feet were numb. With the pool water being so cold everyone was in the hot tub, shoulder to shoulder. Very disappointed!

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Helpful?
Thank Chris S
WilsonHolidayInn, Guest Relations Manager at Holiday Inn Express Hotel & Suites Muskogee, responded to this review

Chris S, Thank you for your feedback. We understand and apologize for the inconvenience caused by the unheated pool. We are currently working to make enhancements to deliver a more comfortable stay for all of our guests. We hope for the opportunity to make this up to you the next time you are in the area. Sincerely, Don W. Assistant...

Edmond, Oklahoma
Reviewed 23 May 2016

Very average hotel. Not even up to Holiday Inn Express standards. The entry is outdated .....beat up, even dirty. The front desk wasn't greeting....just processing. There are many good hotels right in this proximity. I have stayed in almost all of them. This one wont be coming up number 1. Average room, average breakfast, average, even small, parking lot.

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Helpful?
Thank Bill P
WilsonHolidayInn, Guest Relations Manager at Holiday Inn Express Hotel & Suites Muskogee, responded to this review

Bill P, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience....

Van Buren, Arkansas
Reviewed 13 May 2016 via mobile

This hotel accommodated us when our previous hotel said they couldn't find our reservation and had no more rooms available even when I had the reservation number to give them! Holiday inn had 1 room available and booked it for us right away! The room was nice, clean and the bathroom was very spacious! Will book this hotel again!

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Helpful?
Thank kchitw00
WilsonHolidayInn, Guest Relations Manager at Holiday Inn Express Hotel & Suites Muskogee, responded to this review

kchitw00, Thank you so much for your review of the Holiday Inn Express & Suites Muskogee. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again so we can provide all of the amenities that you have become accustomed to from...

Basehor, Kansas
Reviewed 17 February 2016 via mobile

Property was in line with other Holiday Inn Express priorities I've stayed at. The room was clean and well appointed. My only complaint with the room was that it was too dark. There were only a few lights and none were very bright. There's no way you could read a book in bed in the room due to the low...

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Helpful?
Thank Midwester913
WilsonHolidayInn, Front Office Manager at Holiday Inn Express Hotel & Suites Muskogee, responded to this review

Midwester913, thank you for taking the time to write a review about our hotel. The Holiday Inn Express & Suites Muskogee strives to provide our guests with quality service. I am pleased to hear that you enjoyed your stay here with us. Our staff looks forward to you booking with us again and allowing us to provide the standards and...

Reviewed 20 November 2015 via mobile

Stopped for the night on a road trip. Michelle was AWESOME!!! Coffee was great, room was great, always good experiences at HIExpress. Michelle at the front desk took great care of us at 10pm. Happy polite and friendly. Highly recommend. Changed my thoughts on Oklahoma 😉

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Helpful?
Thank Brian B
WilsonHolidayInn, Manager at Holiday Inn Express Hotel & Suites Muskogee, responded to this review

Thank you so much, Brian B, for your review of the Holiday Inn Express & Suites Muskogee. We appreciate your loyalty as an IHG® Rewards Club member. We are pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, I will pass on your comments to the staff. We...

Oklahoma
Reviewed 17 November 2015

We needed an overnight place to stay close to the Illinois River. This was about 30 minutes away, but the closest place we could find. Upon arrival, we were greeted by a super-friendly check-in host. She told us about a great local barbeque place to try. Amazing as well. The hot breakfast buffet was very good. The room was not...

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Helpful?
Thank 6edith7
WilsonHolidayInn, Manager at Holiday Inn Express Hotel & Suites Muskogee, responded to this review

Thank you, 6edith7, so much for your review of the Holiday Inn Express & Suites Muskogee. I am glad that you enjoyed your stay with us. Our staff loves to hear when they are doing a good job, so we value your feedback. We hope you will visit us again. Sincerely, Don W Assistant Manager

24 photos of this hotel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Our Charming Muskogee, OK Hotel offers a Convenient Location Ideally located just off of Highway 69, the friendly Holiday Inn Express Hotel and Suites Muskogee is near a number of local business and recreational attractions. Just five miles from the hotel, downtown Muskogee features a number of antique shops, historic sites and dining options. Visitors can appreciate our Muskogee hotel's convenient location near the Five Civilized Tribes Museum, Thomas Freeman Historic Home and the Three Rivers Museum. Enjoy touring the U.S.S. Batfish (SS-310) or exploring the scenery of Muskogee's beautiful Honor Heights Park near our hotel in Muskogee, OK. The Roxy Theater and River County Family Water Park will provide fun for the whole family, while the Creek Nation Muskogee Casino is great for adults. While lodging in Muskogee, Oklahoma, business travelers can appreciate our convenient accommodations near corporate offices such as Incor Inc., ANSA Company, Inc., Dal-tile and Sadler Paper Company. Our hotel in Muskogee, OK also provides conference rooms and a 24-hour Business Center. During your stay, enjoy many of our choice amenities such as free high-speed, wired and wireless Internet access, a complimentary hot breakfast buffet, an indoor, heated pool and whirlpool, steam sauna, Fitness Center and a game room. Be sure to check out our charming Muskogee, OK hotel's excellent rates as you begin planning your trip to Oklahoma today. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Muskogee

Address: 2701 W Shawnee St, Muskogee, OK 74401-2235
Region: United States > Oklahoma > Muskogee
Price Range: $132 - $152 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Muskogee 2.5*
Number of rooms: 70
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Muskogee
Holiday Inn Muskogee
Muskogee Holiday Inn
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Questions & Answers

Questions? Get answers from Holiday Inn Express Hotel & Suites Muskogee staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“we stayed on the 3rd floor and it was really nice and quiet despite the hotel being pretty full”
 of 5 bubbles 539kennethw, 14 Nov 2015 | Read review
“Go to the closest Holiday Inn Express if you value fresh air.”
 of 5 bubbles 756maxwellp, 21 Oct 2015 | Read review
“Room 222 was far better than room 116. Balcony, one King as against 2 queens. 116 is near pool and fitness center”
 of 5 bubbles robert77546, 26 Aug 2015 | Read review
“We held a family reunion and used the conference room which was very clean.”
 of 5 bubbles Tfausett, 15 Jul 2015 | Read review
“310 & 312 face open ice/vending alcove. 307 backs to ice machine. I assume rooms ending with 07, 10 & 12 have the same noise problem on all floors.”
 of 5 bubbles AnolaS, 25 Mar 2015 | Read review
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