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SpringHill Suites Oklahoma City Quail Springs

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SpringHill Suites Oklahoma City Quail Springs
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145 Reviews from our TripAdvisor Community

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There are newer reviews for SpringHill Suites Oklahoma City Quail Springs
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Showing 145: English reviews
Metro Detroit, MI
Reviewed 6 May 2015 via mobile

The staff was very friendly and the breakfast was good, however, I was a little disappointed in this Springhill Suites' room condition. It seemed run down - wallpaper was peeling and the sink wouldn't drain. The housecleaning staff did a nice job accommodating my schedule. There are several other hotels in the immediate area. If I return, I may look...

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Helpful?
Thank tprkolbas
SHS-OKC-QS, General Manager at SpringHill Suites Oklahoma City Quail Springs, responded to this review

Dear Valued Guest: We are delighted by your compliments and humbled by your comments. Thank you very much for acknowledging the hospitality offered by our staff. We are also grateful to you for appreciating the commendable job done by our Housekeeping team. On the other hand we are sorry our current condition does not meet your expectations. We understand and...

Reviewed 5 May 2015

Firstly, I was told that they don't have a military discount but my husband wanted to stay here anyway so we did. We have traveled very far and this was the most expensive place yet and by far from the nicest. Our room was back by the side door and anyone who entered or exited the building sounded as if...

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Helpful?
Thank Shade7Iris
SHS-OKC-QS, General Manager at SpringHill Suites Oklahoma City Quail Springs, responded to this review

Dear Valued Customer: First things first, my team and I salute you and thank all service men and women who make us proud every day. Secondly, we apologize for not meeting your price expectations and perception of value received. However, pardon me as I do want to add on to this: being a Marriott Hotel, we do have a special...

Bixby, Oklahoma
Reviewed 17 April 2015

Nice clean hotel but. If they give you a room by the elevators , ask for another room further away, will keep you up all night. They must do better on their breakfast, absolutely horrible. Almost went next door to the Holiday Inn to eat instead. On my last day they only had scrambled eggs and nothing else hot. Room...

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Helpful?
Thank Traveler559
SHS-OKC-QS, General Manager at SpringHill Suites Oklahoma City Quail Springs, responded to this review

Dear Guest: Thank you very much for taking the time to share your experience regarding your recent stay with us. Your feed back on Yelp and Trip Advisor is very important to us. We appreciate how you have fairly complimented us as nice, yet would not consider staying with us again. Please accept our apology for placing you close to...

Canadian, Texas
Reviewed 25 March 2015

When we arrived we stood around for 15 minutes to get checked in. No apology for making us wait either. Then as we were walking off he tells us that the TV's only have 5 channels. We watch a lot of tv so that was annoying, especially when you just want to relax in your room. The bathroom is really...

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Helpful?
Thank Mare6776
SHS-OKC-QS, General Manager at SpringHill Suites Oklahoma City Quail Springs, responded to this review

Dear Valued Guest: Thank you very much for sharing your thoughts regarding your recent stay with us. We understand your expectations clearly and we apologize for the inconvenience caused by the interruption in digital TV programming during your stay. • We spared no resources in getting that fixed. • We were upfront, quick and compensated our guests accordingly for the...

gman305
Reviewed 19 February 2015

This hotel has seen better days. It seems in need of repair and update. I found the service was so so. While they were friendly, not overly helpful for dinner recommendations, etc. The room was not completely clean. Furniture old. If your room faces the highway, it is loud. Okay for a quick stop over, but lots of other options...

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Helpful?
Thank Michael330055
SHS-OKC-QS, General Manager at SpringHill Suites Oklahoma City Quail Springs, responded to this review

Dear Valued Guest: Thank you very much for sharing your thoughts regarding your recent stay with us at Springhill Suites Quail Springs. We understand your expectations better now and we are committed to deliver excellence in product and services to our loyal guests like you. We have empowered our Front Desk Associates with additional resources so we can provide the...

Knoxville, Tennessee
Reviewed 29 January 2015

I cannot say enough about the wonderful staff at Springhill Suites Quail Springs. Everyone is very friendly and accomodating and always smiling and talkative. They make you feel welcome. Talk about customer service, they are number 1. When you are away from home as much as I am, it is refreshing. Nice accomodations as well which I understand will be...

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Helpful?
Thank Claude R
SHS-OKC-QS, General Manager at SpringHill Suites Oklahoma City Quail Springs, responded to this review

Dear Valued Guest: Thank you very much for taking the time to share your thoughts regarding your recent stay with us at Springhill Suites Quail Springs. We are so happy to hear that we met your expectations and your comments will be happily shared with the rest of our team. Your encouraging words will continue to inspire us and we...

Herriman, Utah
Reviewed 21 January 2015

I travel to Oklahoma several times per month and have been doing so for several years now. I never stay anywhere else. The staff is so friendly, to rooms are clean a comfortable, and I love the free breakfast each morning. Great fitness rooms and hottub. Cant say enough good things about the staff here. They go out of their...

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Helpful?
Thank Kyle H
SHS-OKC-QS, General Manager at SpringHill Suites Oklahoma City Quail Springs, responded to this review

Dear Mr. Hardy: We are truly grateful to you for your kind compliments. It means so much to us when we hear encouraging words from an Executive who himself is a champion of customer service. My staff and I are great fans of Five Guys Burgers and we try to mirror the customer service culture you have established within your...

Kansas City, Missouri
Reviewed 13 January 2015

I can't say enough good things about the staff at this hotel. My husband and I were staying there for a week while I had a back surgery and the staff was so helpful and courteous. I had difficulties during my surgery and ended up staying for almost 2 weeks. The staff did everything they could to make me and...

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Helpful?
Thank Larissa5
SHS-OKC-QS, General Manager at SpringHill Suites Oklahoma City Quail Springs, responded to this review

Dear Larissa: Thank you so much for making our day!! We are truly grateful to you for your kind compliments. At the same time we are so happy to hear that we met your expectations. Your comments will be happily shared with the rest of our team. Your encouraging words will continue to inspire us. Believe it or not this...

geary, ok
Reviewed 4 January 2015

We stayed here twice last year during my wife's surgeries. This year was my turn. Last year they were doing a bit of renovating. This year everything was in order. The rooms are large and clean and the bed comfortable. Mary said the shower was the best of all our hotel experiences. We had no chance to check the internet....

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Helpful?
Thank brackmeister
SHS-OKC-QS, General Manager at SpringHill Suites Oklahoma City Quail Springs, responded to this review

Dear Mr. Geary Brackmeister: Thank you so much for taking the time to share you experience regarding your stay at Springhill Suites Quail Springs, Oklahoma City. As a Valued Customer your comments will be shared with all members of our Team and we will do the happy dance!! Your kind compliments will continue to inspire and motivate us to deliver...

Pender ne
Reviewed 26 December 2014 via mobile

We were passing through with a family of 5, the location of this hotel in proximity to the interstate is great! This hotel was very nice, clean and had friendly staff. We had a great nights sleep. The room was very "roomy", modern and homey. We would definitely stop there again.

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Helpful?
Thank MamaStan

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Room Service
  • Free Parking
GreenPartner Learn More
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Kitchenette
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to SpringHill Suites Oklahoma City Quail Springs, a charming choice of Oklahoma extended stay hotels. We combine a prime location with amenities fit to the needs of business and leisure travelers. Stay comfortably, and affordably, with free high-speed Internet access, parking and a scrumptious Suite Seasons breakfast buffet. Work to do? As one of the leading Oklahoma City extended stay hotels, we're equipped for business. Access our business center 24 hours a day or rent a meeting room for group sessions. Ready to play? We're located near several favorite Oklahoma City attractions, including Frontier City, the Western Heritage Museum and the OKC National Memorial. Visit during the fall to attend a Sooners game. However you spend the day, rest easy when you return to our stylish Oklahoma City lodging. Each of our guest rooms is oversized (25% above the average) and finished with sleek décor and welcome amenities. Save on your stay - take advantage of our Oklahoma City hotel deals ... more   less 

Additional Information about SpringHill Suites Oklahoma City Quail Springs

Address: 3201 W Memorial Rd, Oklahoma City, OK 73134-0901
Region: United States > Oklahoma > Oklahoma City
Price Range: $134 - $186 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — SpringHill Suites Oklahoma City Quail Springs 2.5*
Number of rooms: 128
Reservation Options:
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Also Known As:
Springhill Suites Oklahoma City Quail Springs Hotel Oklahoma City
Hotel Style:
#33 Business Hotel in Oklahoma City
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites Oklahoma City Quail Springs staff and other travellers.
2 questions
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Questions? Get answers from SpringHill Suites Oklahoma City Quail Springs staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room away from access road.”
 of 5 bubbles taipho, 13 Nov 2016 | Read review
“Higher floor are comfortable and quiet”
 of 5 bubbles 225marias225, 8 Sep 2016 | Read review
“Until the full renovation is done - get a room on a renovated floor.”
 of 5 bubbles heathermF690BJ, 31 Aug 2016 | Read review
“We enjoyed the view from the 6th floor, room 620”
 of 5 bubbles HikingFans, 28 Jul 2016 | Read review
“Co-worker got stuck on the first floor by the pool; ask for a higher floor.”
 of 5 bubbles Merrysmom, 25 Jul 2016 | Read review
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