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Chose due to close location to me business meeting. This hotel is a typical Fairfield but it is "tired" and in need of an update. Room was clean and all appliances worked. Bath linens ok, bed lined worn. Staff was efficient and friendly. Breakfast was...More
Response from David D, Manager at Fairfield Inn Oklahoma City South/Crossroads MallResponded 25 July 2016
Thank you for taking the time to complete this survey. It is our commitment to create a memorable hotel experience, and unfortunately we have fallen short of it.
Thank you for you kind feedback regarding our staff. We hope to have an opportunity to better...More
Super friendly front desk person. She noticed we had been driving all day and told me and the kids about the heated pool open until midnight. Rooms were clean, breakfast was ample, beds were comfy. It's in a more industrial area but the hotel itself...More
Got a pretty good rate right from the Marriott website, especially since we rolled into town at nearly 10pm. Room seemed clean and had a comfortable feel, check out the killer red furniture, it goes nicely with the green carpet! ;) Nice big fridge, and...More
While driving from Ohio to California we stopped for a night in OKC and stayed at Fairfield Inn Crossroads. The room was in decent condition and it was reasonably priced. The surrounding area is less than desirable but overall a good place if you need...More
This hotel needs an overhaul.
On a positive side, we really enjoyed breakfast.
First, I would say that the staff is very professional and polite. It's not their fault that the filters in the air-conditioners in every room we entered smell like they haven't been...More
Thank Heidi S
Response from David D, Manager at Fairfield Inn Oklahoma City South/Crossroads MallResponded 17 June 2016
Thank you for the comments about our staff. I do apologize for falling short in the air quality in our rooms and public areas. We shall address the issues with our engineering department. We are terribly sorry for the inconvenience,
Have a great day
US$66 - US$113 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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