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We stayed at the Renaissance on a trip to Oklahoma City to s
watch the Thunder.
The lobby and exterior still look pretty nice but it's definitely time for a touch up here. Also the attention to detail just wasn't there for this supposed level...More
Thank Marla S
Response from AGM-Renaissance-OKC, Manager at Renaissance Oklahoma City Convention Center HotelResponded December 30, 2017
Hi Marla S,
We're delighted to hear our staff service was on point with the complimentary breakfast upgrade and thoughtful gesture of providing your son with toothpaste after overhearing his need. And yes, our location is awesome! Just 1 block away from Bricktown and as...More
...this hotel needs to be shut down for a gut-renovation. I say sadly because the staff is so nice. But this property looks like is was last renovated when Jimmy Carter was president.
My room smelled like stale smoke and feet.It was 'decorated' in a...More
Thank Richard S
Response from AGM-Renaissance-OKC, Manager at Renaissance Oklahoma City Convention Center HotelResponded December 22, 2017
Dear Richard S,
We appreciate you taking time to review our hotel on TripAdvisor. While it sounds like our staff provided excellent service, it is clear our hotel style and decor did not meet your expectations. Please accept our sincerest apologies for our inability to...More
I’ve stayed here several times over the past few months. Usually can get a night for around $149 plus Valet Parking for $27 per night. Hotel is upscale, modern, very comfortable and clean. Several places to eat inside hotel in a very nice atrium setting....More
This is a beautiful hotel. It is clean, well decorated and is in a good location. The customer service was fantastic. When we got there we had several things happen that were difficult and klarisse (sp) at check in was so helpful! She went above...More
This hotel in centrally located in the heart of downtown OKC. The city bus stops right in front of the hotel and will take you everywhere you want to visit. The hotel is clean and quiet. The staff are all very courteous and helpful. The...More