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They had a pipe burst so everyone had to use the outside doors and stairs to get to the rooms. I could feel the springs in this low-buck worn out mattress and I had to mess with the thermostat for 10 minutes to get the...More
Management response:Responded 9 January 2017
So sorry for the problems that you incurred during your stay. There was indeed a pipe burst due to the freezing weather. We attempted to accommodate as best we could. The other issues are being rectified to the best of our ability.
Nice! We were comfortable & nice friendly staff. We had a little trouble with the thermostat really being the temperature we set it, but otherwise a great & convenient location. Movie theater & restaurant close for idle time.
Management response:Responded 13 December 2016
Thanks so much for the kind comments. We'll take look at that thermostat issue. Thanks for the heads up.
Chris de Angeli
It's an older property with some wear and tear. I arrived about 10pm on a Saturday. The person checking me in seemed very unenthusiastic. Since I used mobile check in that morning my keys should have already been made, they weren't. Policy is to acknowledge...More
Friendly staff! They go out of their way to make you comfortable.
Complimentary dessert on Wednesday night.
Close to a multi lane multi highway. I could hear the traffic all night.
Tired looking. Close to a mall which is only one third occupied.
Management response:Responded 21 November 2016
Thanks for the comments and critique. We always aim to do our best. There will be changes coming to the mall area.
Chris de Angeli
We arrived around 5pm and were disappointed the desk clerk could/ would not give us room with a king size bed. She stated that since we booked through a 3rd party like Priceline.com she could not change from queen to king size bed (even though...More
US$104 - US$180 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Residence Inn Oklahoma City South/Crossroads Mall Hotel Oklahoma City ,