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Holiday Inn Express Oklahoma City-Penn Sq

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Holiday Inn Express Oklahoma City-Penn Sq
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53 Reviews from our TripAdvisor Community

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Showing 53: English reviews
Reviewed 5 weeks ago via mobile

Needed to stay overnight. I was able to book online quickly. The staff was very friendly and I was able get to my room quickly. The location is pretty ideal and I was able to get in and out easily. I would stay again.

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Helpful?
Thank Daniel B
HIE O, General Manager at Holiday Inn Express Oklahoma City-Penn Sq, responded to this review

Daniel B, Thank you so much for your feedback! I am glad you enjoyed your stay. Please think of us again, for any future visits to OKC Amber R

Ottawa, Canada
Reviewed 19 October 2016

We drove from North-West Arkansas to OKC on a Saturday to pick-up my daughter and return on Sunday. We traveled with my wife's folks and had a wonderful stay at the HIE. Even the M.I.L. was happy. We enjoy HIE properties all over Canada and the USA and always find then to be clean, up-to-date and friendly; very good value...

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Helpful?
Thank Jason C
Oklahoma City, Oklahoma
Reviewed 11 September 2016 via mobile

I personally made a reservation for my handicapped father-in-law. When I arrived to check-in, the handicapped room was not available. Contrary to AHA law, I was told by the person checking us in that they could not hold a room for us. I later called the manager and was not provided any explanation for why the requested room wasn't held...

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Helpful?
Thank 908san
IHGService, Guest Relations Manager at Holiday Inn Express Oklahoma City-Penn Sq, responded to this review

Dear 908san, Thank you for taking time to share your experience with us. I am sorry to hear that you did not fully enjoy your time in our hotel. We take comments such as these very seriously and would like to follow up with you. I have sent you a private message in an effort to obtain more information. I...

Burkburnett, Texas
Reviewed 17 August 2016

As a frequent business traveler I usually choose Holiday Inn Express, but this particular one has got to be one of my favorites so far for many reasons. First and foremost, the location just rocks! Within a short walk there is a Barnes & Nobles, Half Priced Books, Target, mall, various places to eat, and even a Sprouts grocery store....

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Helpful?
Thank pamelatroester
Management response:

Dear Pamelatroester, Thank you! We appreciate your kind words and your continued dedication to staying with us. Being centrally located gives our guests have the opportunity to experience a wide variety of what Oklahoma City has to offer. At the Holiday Inn Express-Penn Square we take pride in our work. We only want the best for our guests by going...

Lawton, Oklahoma
Reviewed 2 August 2016 via mobile

I was extremely happy with this hotel! We had a king Jacuzzi suite and it was very clean! The shower was kind of small but it was doable! The stuff wasn't as friendly as they could've been when I checked in, but the young man whose name I didn't get that help me not only when I booked the room...

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Helpful?
Thank venicebibbs
Management response:

Dear Venicebibbs, I am pleased to hear that you enjoyed your stay. We take great pride in the cleanliness of our facility. I do sincerely apologize for the inconvenience at check-in, and can assure you that I will personally look into the situation and correct it, though I am pleased that you did have a positive encounter with other staff...

Reviewed 10 July 2016 via mobile

This was a nice hotel that was close to the shopping mall and was close to major hiways. However, upon check-in we were not greeted just asked our name and ID. We were given our room keys without direction of where our room is located. We weren't told about the wifi password or breakfast times. We had to go down...

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Helpful?
Thank Matt P
Management response:

Dear Matt P, As the General Manager of this property, I would like to apologize on behalf of my staff member. This is not the customer service we are known for and it will not be tolerated! Though I can not change this experience, I hope that you give us another chance to show you just how much we value...

Reviewed 26 June 2016 via mobile

After reading reviews we decided on this hotel and glad we did. We showed up right at check in time and they made sure our rooms were ready. We got adjourning rims after calling ahead, which they worked out with us after only having a few rooms left that night. Breakfast was wonderful, plenty of options, even had gluten free...

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Helpful?
Thank Tim B
Management response:

Dear Tim B, Thank you for taking the time to write a review. I am glad you decided to stay with us. Our staff will do anything they can to try and accommodate our guests at all times. We look forward to seeing you again the next time your in town! With great appreciation, Nate Gradney General Manager Holiday Inn...

Denison, Texas, United States
Reviewed 7 February 2016 via mobile

When asked for a room away from the elevator because I'm a light sleeper, I was put right next to the vending/ice machine. My bed squeaked every time I moved. The microwave didn't work properly. The maid walked in on me at 9:00 in the morning. I guess what I'm saying is that the quality checks are not up to...

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Helpful?
1Thank Letia W
IHGService, Guest Relations Manager at Holiday Inn Express Oklahoma City-Penn Sq, responded to this review

Dear Letia W, I appreciate your post regarding your recent stay at our hotel. We value each feedback as this will allow us to identify the areas that may benefit from our additional attention. Our goal has always been to provide our guests with the best hospitality service and it is disheartening to know that your experience was not as...

McKinney, Texas, United States
Reviewed 16 January 2016

My wife chose this hotel for a quick, 1-day visit to OKC. We checked in around 4p, and check-in was quick and easy. The desk clerk was very friendly and was a seemingly constant presence at the front desk (not a bad thing). The rooms were clean and roomy. The beds were nice and soft. There was never a problem...

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Helpful?
1Thank James R
Lawton
Reviewed 9 September 2015

I recently stayed at the Penn square Holiday inn express. The hotel staff were great and remembered me by my name from past stays. They let me know about a new steak house in town as they know I like the Ranch very much. They are very knowledgeable about the area and do not hesitate to let you know about...

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Helpful?
Thank U9960SUscotts
Justin E, General Manager at Holiday Inn Express Oklahoma City-Penn Sq, responded to this review

Dear U9960SUscotts, We thank you so much for taking time to write a 5-star review about our hotel concerning your recent stay with us! We're always glad to see you back at our facility and glad you we're able to try out the new steak house, as well as had a comfortable nights sleep. Thanks again an we look forward...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Breakfast
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Express Hotel & Suites Oklahoma City-Penn Square is just minutes from the Fairgrounds, Cowboy Hall of Fame, Bricktown, and Downtown OKC. Located between Integris Baptist Medical Center and Penn Square shopping mall. Stay in one of our King Studies, King Suites, King Jacuzzi Suites or 2-room Executive Jacuzzi Suites. Hotel features include free local phone calls and a complimentary Express Start continental breakfast. Enjoy a unique breakfast experience at our new Express Start Breakfast Bar served every morning featuring a selection of fruits, juices, cereals, breads/pastries, and even hardboiled eggs. We have also created the world's best tasting cinnamon roll. Visit Oklahoma City, OK and stay smart at the Holiday Inn Express Hotel. ... more   less 

Additional Information about Holiday Inn Express Oklahoma City-Penn Sq

Address: 2811 NW Expressway, Oklahoma City, OK 73112-7049
Region: United States > Oklahoma > Oklahoma City
Price Range: $109 - $133 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Oklahoma City-Penn Sq 2.5*
Number of rooms: 76
Reservation Options:
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Also Known As:
Holiday Inn Express Oklahoma City-Penn Sq Hotel Oklahoma City
Holiday Inn Oklahoma City
Oklahoma City Holiday Inn
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Questions & Answers

Questions? Get answers from Holiday Inn Express Oklahoma City-Penn Sq staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor is best for avoiding noise and traffic”
 of 5 bubbles pamelatroester, 17 Aug 2016 | Read review
“Ask for a room down the hall from the elevator to get the ambient hallway noise down.”
 of 5 bubbles AttorneyJohn, 22 Feb 2015 | Read review
“There are no "bad" rooms in this one.”
 of 5 bubbles RossM364, 16 Nov 2014 | Read review
“If you want to avoid kids jumping off their beds onto your ceiling.... stay on the top floor. At least they went to bed by 10:00pm.”
 of 5 bubbles jelh47, 28 Jul 2013 | Read review
“Get backside of hotel”
 of 5 bubbles RossM364, 6 Dec 2012 | Read review
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