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Crowne Plaza Oklahoma City

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Crowne Plaza Oklahoma City
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286 Reviews from our TripAdvisor Community

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Showing 286: English reviews
Reviewed 5 days ago NEW

it was a cabana room off the outdoor closed pool, it was nearly at the end after telling them I'm handy ca;pped and have a scooter and they have these rooms with a two inch tall threshold, that I had to lift my scooter over, the bed's were super good, we stayed in the city for an early next morning...

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Helpful?
Thank Lyn S
ShiAnne B, Manager at Crowne Plaza Oklahoma City, responded to this review

Lyn S, We apologize for the inconvenience you had with your scooter and the door frame thresh hold. I will let my front desk know to make guests better aware in placing guests with specific needs. We are pleased to here you enjoyed our nice comfortable beds and hope that you do return to stay with us again. We are...

McKinney, Texas
Reviewed 1 week ago via mobile

I stayed here on my recent trip to Oklahoma. The hotel is undergoing major renovation. The room I had was on one of the floors that the process had been started and you could tell my the wallpaper being ripped down in the hallway. The room I had was clean and comfortable. There were plenty of AC outlets for my...

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Helpful?
Thank DDay1959
ShiAnne B, Manager at Crowne Plaza Oklahoma City, responded to this review

DDay1959, Thank you so much for your feedback of our property and yes you are correct. We are undergoing some very exciting renovations and we all look forward to the outcome. We do hope you choose us in the future for your home away from home needs. Thank you very much! Sincerely, Crowne Plaza Management

Hamilton, New Zealand
Reviewed 2 weeks ago via mobile

We had a pool side room, and after spending time in the Rockies, it was great to be in the warm temperature, funnily enough the locals didn't think it was that warm so we had the pool to ourselves! Room was fantastic, super comfortable, bathroom/wardrobe area was big, large TV, wifi worked well and it was quiet. The breakfast however...

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Helpful?
Thank Monique L
FrontDesk_GM, General Manager at Crowne Plaza Oklahoma City, responded to this review

Dear Monique, We are grateful you decided to stay with us and took the time to provide your positive review. We are thrilled to hear you appreciated your comfortable accommodations and our pool. Nonetheless, we are sorry you were not satisfied with your breakfast. We were happy to have been part of your sunny, restful experience after time spent exploring...

Reviewed 3 weeks ago via mobile

I wouldn't recommend this piece of trash to ANYONE! They were the RUDEST bunch of staff I've ever seen. We booked for 3 nights and stayed in an 82 degree room for 2 nights before we were tired of dealing with these idiots and booked another hotel. They would not fix the air and the final time we attempted to...

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Helpful?
Thank Sam J
ShiAnne B, Manager at Crowne Plaza Oklahoma City, responded to this review

Sam, We are so sorry to hear about all of these issues you encountered while staying with us. It is hard for me to believe that our staff was less than accommodating. That is very disheartening to hear. We are undergoing renovations to better improve our hotel and our guest experiences. Again we apologize. Thank you very much for your...

Florence, Oregon
Reviewed 20 November 2016 via mobile

Everything was just right, when i first checked in for a week stay I did not have fridge or microwave,Chris at front desk took care of it right away. It was a busy week there but he always greeted me by name and very helpful.all of the staff members were friendly. Super clean room I appreciate housekeeping so much.i will...

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Helpful?
Thank Annie J
ShiAnne B, Manager at Crowne Plaza Oklahoma City, responded to this review

Annie, We are very pleased to hear your time with us what wonderful. I know our entire staff takes great pride in knowing that we can provide excellent hospitality to our loyal guests and I am very pleased to hear that it was nothing short of exceptional! We look forward to your return! Thank you very much! Sincerely, Crowne Plaza...

A TripAdvisor Member
1 review
Reviewed 16 November 2016 via mobile

We paid $216 plus tax to stay in the honeymoon suite for one night. We were very excited to have the private pool, it's just too bad that we were not able to use it. When I made the reservation over the summer I was sure to ask if the pool would be open in November and I was assured...

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Helpful?
Thank A TripAdvisor Member
ShiAnne B, Manager at Crowne Plaza Oklahoma City, responded to this review

Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Sincerely, Crowne Plaza Management

Moore, Oklahoma
Reviewed 3 November 2016

Stayed here for a night. Crowne suite has a private pool, separate living and dining area, king bed, nice updated shower, and very large Jacuzzi tub. The room has been reasonably updated and the furnishings are nice. It's a bit pricey for what it is, but I haven't found another private pool in OKC. Bed was comfortable, water gets extremely...

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Helpful?
Thank Katie H
ShiAnne B, Manager at Crowne Plaza Oklahoma City, responded to this review

Katie H, Thank you for your kind review of our Honeymoon Suite. We do hope you enjoyed your time with us! Sincerely, Crowne Plaza Management

Wichita, Kansas
Reviewed 2 November 2016

Asking a business associate who travels a lot about this hotel, he gave an immediate thumbs down ... no hesitation. The check-in went OK, the front desk staff very friendly. We walked over to the elevators and discovered the smallest ones we have ever seen in a hotel. Barely enough room for the two of us and the luggage cart....

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Helpful?
Thank Karl115
ShiAnne B, Manager at Crowne Plaza Oklahoma City, responded to this review

Karl115, First off I would like to thank you for the review of our hotel. I do apologize our elevators are unusually small. That is honestly one of our # 1 complaints. We do wish we could change that and actually just had them renovated adding a bit more space to them but it was not a significant change. We...

Oklahoma City, Oklahoma
Reviewed 29 October 2016 via mobile

Slightly dated decor and facilities but they seem to cater to conferences, business meetings, & such. They offered to preorder lunch which was helpful bc there was only 1-2 servers working. Bathroom was teeny tiny and I'm only 5'1. Updating wouldn't hurt but overall I would rate the hotel average.

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Helpful?
Thank ACreativeNewDay
ShiAnne B, Manager at Crowne Plaza Oklahoma City, responded to this review

Thank you ACreativeNewDay for your comments and feedback. I will push this along to see if you can make some improvements to seem not so average. Thank you Management

Reviewed 28 October 2016 via mobile

I stayed at the Crowne Plaza for work, spending a week. Overall I felt I had an average stay. The staff was friendly and the building was clean, including the rooms. The only con was transportation to and from the OKC airport. The hotel doesn't have a guest shuttle and there was some confusion about taxi and paid shuttle service...

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Helpful?
Thank John W
ShiAnne B, Manager at Crowne Plaza Oklahoma City, responded to this review

John W, Thank you so much for your feedback of our property. I've very sorry there was confusion with the transportation issue. We have a shuttle service that only takes guests around in a 3 mile radius of the property and I'm sorry the availability was poor. Thank you again and we hope that you can give us another chance...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Crowne Plaza Oklahoma City hotel, The Place to Meet! The Crowne Plaza Oklahoma City hotel is a full service hotel centrally located to nearby attractions such as Frontier City Amusement Park, Whitewater Bay, National Cowboy & Western Heritage Museum, ASA Softball Hall of Fame, and the OKC Zoo. We are moments away from downtown OKC, Bricktown Entertainment District, and the Ford Center - home of the OKC Thunder and the Big 12 Championships. We are also located near several businesses including Chesapeake Energy, IBM, Integris Baptist Hospital, MidFirst Bank, Express Employment Professionals, and Schlumberger. Our beautiful hotel underwent a $4 million renovation and features free wireless Internet, the Crowne Plaza Sleep Advantage Program and 7 Layers of Comfort. We invite you to enjoy one of our 218 newly renovated hotel rooms and 13,000 square feet of meeting space. The Crowne Plaza Oklahoma City Hotel is The Place to Meet for all of your conference, seminar, and social events! ... more   less 

Additional Information about Crowne Plaza Oklahoma City

Address: 2945 NW Expressway, Oklahoma City, OK 73112-5463
Region: United States > Oklahoma > Oklahoma City
Price Range: $105 - $136 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Oklahoma City 3.5*
Number of rooms: 218
Reservation Options:
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Also Known As:
Crowne Plaza Oklahoma City Hotel Oklahoma City
Oklahoma City Crowne Plaza
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Oklahoma City staff and other travellers.
4 questions
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Monahans, Texas
over a year ago
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Questions? Get answers from Crowne Plaza Oklahoma City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a different hotel.”
 of 5 bubbles 904melindan, 17 Sep 2016 | Read review
“Pool side cabanas”
 of 5 bubbles TLASR, 14 Sep 2016 | Read review
“Don't get adjoining room”
 of 5 bubbles dinotx, 10 Aug 2016 | Read review
“Room away from vending and ice machines and elevators.”
 of 5 bubbles Peyton2015, 23 Jun 2016 | Read review
“Don't choose a room near the pool.”
 of 5 bubbles 821janelleg, 21 Jun 2016 | Read review
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