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Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
This was me and my husband's second stay at this hotel. When making the reservation online, I asked for a quiet room in the special request box.
Saturday morning when we passed by the front desk, I informed the agent that something was wrong with...More
1 Thank drmike16
Management response:Responded 2 weeks ago
“Good afternoon drmike16,
We are truly disappointed to hear that your visit did not exceed your expectations. Your comments and suggestions are being looked at closely for resolution and improvement. Our Front Office Manager has also reached out to you directly for follow up. We...More
Stayed at the Colcord hotel as we traveled to okc to see two Thunder games that were on. The Colcord is less than 10mins walk to Chesapeake arena. It’s a lovely heritage building with very nice upmarket decor. We had a queen queen room that...More
Thank yeowon
Management response:Responded 4 weeks ago
Dear yeowon, Thank you so much for the wonderful 5 star rating! We are glad you enjoyed your stay in OKC and appreciate you choosing the Colcord Hotel! We hope to see you again soon!
All the Best,
Leslie R.
Marketing Manager
We arrived after a long day of travel and adventurers to smiling, welcoming faces. Scheuled morning wake-up coffee at check in, dropped our luggage in our room and then ventured out for food. When we arrived back to our room, we discovered the turn down...More
Thank Twomanybags
Management response:Responded 4 weeks ago
Dear Twomanybags, Thank you for the 5 star rating! We are so happy your stay was relaxing and cozy. We strive to make the Colcord your home away from home! We will see you next time! :)
All the Best,
Leslie R.
Marketing Manager
Some pretty big hiccups which at 250.00 per night should not have occurred. We stayed over St. Patrick's Day weekend and were gone for 6 hours and requested our room to be cleaned during that time. Well someone entered our room and collected our coffee...More
Thank sco0437
Management response:Responded 2 weeks ago
“Good Morning sco0437,
Thank you for providing feedback from your recent stay, we are disappointed to hear that we did not exceed your expectations. We would love the opportunity to speak with you about this in more detail. Please reach out to us directly at...More
I recently took a trip to OKC for a jury trial. I chose to stay at the Colcord because of its proximity to the courthouse. Every member of their staff was top notch. The shuttle service took me to the courthouse and you can not...More
Thank ShenaBurgess
Management response:Responded 4 weeks ago
Dear ShenaBurgess, Thank you for the 5 star rating! We are glad you were able to enjoy our hotel during your stay! Thank you for raving about our staff, we think they are wonderful as well. We hope to see you again very soon!
All...More
Response from Jennifer B | Property representative |
Hi Ryan and Tabatha T,
We are not part of a loyalty program however we have a lot of great amenities such as coffee delivery service, local shuttle, free WiFi and many others. We do hope you will be our guest soon!