Best Western Plus Saddleback Inn & Conference Center
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About
#27 of 198 hotels in Oklahoma City
Location
Cleanliness
Service
Value
GreenLeaders Bronze level
At the Best Western Plus Saddleback Inn & Conference Center you're sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Saddleback Inn & Conference Center will stand out among other hotels in Oklahoma City,OK. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don't miss a beat while you're away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you're on the road. As always, the Best Western Plus Saddleback Inn & Conference Center will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Bowling offsite
Canoeing offsite
Kids stay free
Parking
Wifi
Hot bath
Pool / beach towels
Outdoor pool
Fence around pool
Sauna
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Vending machine
Poolside bar
Patio
Tennis court offsite
Water park offsite
Board games / puzzles
Children's television networks
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Free airport transportation
Shuttle bus service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
BBQ facilities
Baggage storage
Convenience store
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Picnic area
Shared lounge / TV area
Shops
Sun loungers / beach chairs
Sun umbrellas
ATM on site
24-hour check-in
24-hour front desk
Express check-in / check-out
Clothes dryer
Laundry service
Self-serve laundry
Washing machine
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Interconnected rooms available
Room service
Safe
Seating area
Separate living room
Sofa
Telephone
Wardrobe / wardrobe
Clothes rack
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Microwave
Refrigerator
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Family
Languages Spoken
English, Spanish
Hotel links
Special Offer:Click Here to Book Direct. Lowest Rate Guarantee!
Location
61Somewhat walkable
Grade: 61 out of 100
24Restaurantswithin 1 km
5Attractionswithin 1 km
4300 SW 3rd St, Oklahoma City, OK 73108
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1290Reviews9Q+A100Room tips
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Detailed Reviews
Property's Favourite Review
For the second time, i travelled with teenagers for a competition at Southern Nazarene University in Bethany. This hotel is perfect for us. The suites have plenty of room, and they are clean. Although it is an older place, they always seem to be upgrading this hotel and it shows, in many areas it would not be obvious it is not a new hotel and some of the older touches are nice, such as high ceilings, ceiling fans and larger rooms at a reasonable price! They have a yummy breakfast and friendly helpful staff. The location is convenient. They had lots of great seating options through out the hotel, both indoor and outdoor for our group, which enjoys hanging out and playing games. We forgot our swimsuits this time and wished we would have remembered them!! If I'm staying in the OKC area I definitely plan on staying here. It's a lot of bang for the buck.
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Review collected in partnership with Best Western
Date of stay: March 2023Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from LaDonna Magill, General Manager at Best Western Plus Saddleback Inn & Conference Center
Responded Apr 17, 2023
Thank you! We are consistently making improvements and am so happy it's being recognized. We hope to see you again in the future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
First time at this property, was a little bit confusing finding the actual entrance to the Hotel but once inside I found a clean area and a welcoming staff. All of the staff were wearing masks with posted signs and hand sanitizer in and around the lobby.
For the most part this appears to be an old style all doors are outside on a walkway type of hotel.
We found our king suite to be more than adequate; it was spacious, clean & comfortable and with a AC unit that kept the heat out.
There is a mini fridge (no freezer) and a microwave, with plenty of desk space and a separate sitting area.
We found the bed to be comfortable with many pillows which was greatly appreciated after a long drive.
We ate in the bar/restaurant for dinner ordered off a set menu, the food was good, fairly priced and enjoyable.
The breakfast is boxed in to go containers, but was adequate to get us off to a good start.
If you are traveling through the area this is a good overnight option, and they have a pool for the hot summer days.
If traveling through the area again based on this stay I would stay here again in the future.
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Date of stay: July 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Don Jaeger, General Manager at Best Western Plus Saddleback Inn & Conference Center
Responded Aug 13, 2020
Thank you for staying with us. I am delighted that you enjoyed your stay.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is a very nice hotel. The rooms were clean and quite. This is a hotel that you park in front of your room that I like because I'm a smoker and I can step outside and smoke (No Smoking in the room) This hotel has a restaurant and the food is excellent. The breakfast starts at 6:00 and the breakfast is excellent several items to choose from the best breakfast by far.
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Review collected in partnership with Best Western
Date of stay: January 2020Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from DJaeger, General Manager at Best Western Plus Saddleback Inn & Conference Center
Responded Jan 15, 2020
Thank you Rob. We are looking forward to your return!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
12/31/2019 - 1/2/2020 When I made the reservation I specifically asked for a quiet tucked away room for my wife and I’s anniversary. The clerk that checked me in saw the request, after I called attention to it. He deliberately changed our room to another location. I thought he was changing us to a “quiet” room. Our room ended up being right next to the machines for the hot tub that ran until 11pm every night. This location has always had the best breakfast, not any more. The pancakes and biscuits were rock hard, the bacon is paper thin and the gravy is tasteless. I didn’t even try the eggs, they looked nasty. This hotels breakfast is now like every other hotels tasteless breakfast. At 9:45am, I guess it’s time to get up! The cleaning crew were pushing their carts down the sidewalk for several hours past our room, over and over. Every time their wheels hit a crack in the walkway the carts would make loud horrible sounds. There was no way to sleep once that started.
Unless the old breakfast food is brought back, which I doubt happens, and quiet rubber wheels replace the loud hard plastic wheels on the cleaning carts, so that I can sleep late if I want, there will not be another visit from me or my family. Goodbye Best Western
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Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from DJaeger, General Manager at Best Western Plus Saddleback Inn & Conference Center
Responded Jan 6, 2020
As I mentioned in my responses to your previous review, I regret that you did not enjoy your stay. Your reservation had a note that you requested a corner room, which we were delighted to make available to you. We'll take a look at the laundry carts and see if we can make an adjustment. I have asked our engineering department to take a look at the pool equipment and determine if it needs adjustment. Typically, we get rave reviews on our breakfast. We have made no changes to the products we serve in years. I have passed along your comments about its preperation to our Food and Beverage Director.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed here in 2028 and room was adequate and ambiance quite pleasant. So had few qualms about another stay. Reserved room earlier on day of arrival and deposit for $102.70 placed on my credit card.
Upon dinner time check in on June 2, 2020 we were shocked! Hotel grounds were overgrown with grass and weeds and few cars indicating very minimal occupancy. We were directed to second floor room in building with no other tourist cars in area. In the midst of a pandemic we feared for our health in an obviously little used building. Scary! We said location was unacceptable for disabled adult and the other senior citizen. . We then were directed to another room on the outer side of the hotel. Several construction trucks and us. No tourists! More scary in remote location.
Said we would not be staying at this hotel based on concerns for our health, safety and well being during the pandemic. Asked for refund. Desk clerk said she had to ask manager who was not available on site or by phone. We left and got a wonderful room at Holiday Inn Express. Nice room and other tourists staying there. We felt safe in a well maintained environment.
Saddleback Inn never reimbursed our deposit of almost $103. Manager never available to take calls. Didn’t work on 4th of July weekend! Clearly poorly managed and it shows. Loyal employees but no management support.
Sadly Best Western has no control over hotels in their organization. Decision was manager’s. Frankly if in Oklahoma City and you can’t find any other place to stay but the Saddleback Inn, save your money and find a park bench. No more Best Western hotels for us. Clearly this one was far from the best. Disappointing.
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Date of stay: June 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Don Jaeger, General Manager at Best Western Plus Saddleback Inn & Conference Center
Responded Aug 13, 2020
Linda, I regret that you did not enjoy your brief stay with us. After our staff made several efforts to meet your requests, we recognized along with you that we may not be the perfect hotel for you. I am delighted that you were able to find another hotel in the area that was better suited to your needs.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I have been on the road for 15 days so far and mostly things are great. I was very disappointed when I purchased a room through hotel tonight & this hotel's staff made a point of not giving us a less expensive, available room (she said the hotel was 25% booked) because we booked through a third party. My business partner and I had to share a king bed. I asked repeatedly to speak to the manager on duty. She refused because "she knew what he was going to say". The desk clerk would not call him at 950 pm. She then threatened to refuse us service AND "let us try to get our money back!". Completely unnecessary.
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Date of stay: February 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from DJaeger, General Manager at Best Western Plus Saddleback Inn & Conference Center
Responded Feb 19, 2020
I deeply regret the experience you had at our hotel. Due to problems that we, as well as most other hotels have with third party booking sources, we have a firm policy of not making changes to those bookings. We ask the guests to contact the booking platform directly. HOWEVER, that policy is only meant for guests attempting to change a date or cancel a reservation. As I understand the event, you had reserved a King room and at check in you requested a double queen, which at our hotel costs more. That should have been an easy fix. The desk agent should have simply charged you $10 and handed you the keys. Instead, she failed at so many levels. You are correct, it was completely unnecessary. I want to sincerely apologize to you and your business partner for our staff members inability to be hospitable. I promise you that I will get this fixed.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Room was actually okay, it's an older building, but was roomy. A few little chips in the bathtub and such, but good.
The coke machine sodas were hot ( and $2 for a canned coke).
The laundry room was open and the washing machine worked, but the dryers did not. Which left me with dripping wet laundry and no way to dry it. When inquiring about it, they told me it was "under maintenance" but there was no sign and the laundry room was unlocked with door open.
Our air didn't work, so someone came to fix it ( twice actually) and while it helped it was still over 75 in our room. I will say it was super hot that day in OKC.
We had to call to get someone to fix our tv. The man who came was very nice.
I materials I received upon check in said to ask for a cleaning on 8 am or before the day I wanted it cleaned. I called the night before to request it, but it did not get cleaned. When I called to ask about it- they said they would get right to me. Which they did not do, and later said they only clean every three days. The housekeeping staff did bring me more towels and washcloths.
I didn't enjoy my stay, and would not recommend it. I would not stay again.
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Date of stay: July 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Greyson Tipping, Other at Best Western Plus Saddleback Inn & Conference Center
Responded Jul 22, 2022
Rachel, we are deeply sorry that we did not meet expectations. We are in the process of upgrading the laundry room with all new machines. We will reach out to the vending company regarding the product and machines. We do appreciate you understanding that the area experienced a heat wave (highs over 110 degrees), the likes of which have not been seen in decades. We will bring your comments regarding the poor communication to our management team as we should have done a better job of getting the room cleaned when you requested.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
After a long day of car travel, our arrival here was greatly anticipated. It was nice we could park immediately in front of our room so we did not have a distance to haul our luggage. Our room was very comfortable and clean. Good mattress! An extra bonus was the restaurant was open and we did not have to get back into the car to find a spot for dinner. We were greeted by Jim Buck, the bar manager, and he made sure we were seated, served our beverages, and set up for a good meal.
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Date of stay: August 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from , Owner at Best Western Plus Saddleback Inn & Conference Center
Responded Aug 3, 2021
Thank you for the recent review of your stay with us! We appreciate you choosing Best Western! At your service, Kelly Hamm General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very friendly staff, clean room and fun pool area. The restaurant bar, with its outdoor seating, craft cocktails, and creative tasty menu were a very pleasant surprise. It is a level of restaurant I would not expect at a property like this. It really enhanced our stay, especially during the pandemic and allowing us to not have a need to leave the property on our overnight stay.
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Review collected in partnership with Best Western
Date of stay: August 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Don Jaeger, General Manager at Best Western Plus Saddleback Inn & Conference Center
Responded Aug 13, 2020
Matthew, Thank you for staying with us. I am delighted that you enjoyed our newly opened Saddle Up Bar and Grill. It will be a pleasure to pass your comments along to Chef Nate and his staff.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This property offers free shuttle, which doesn't include Bricktown, so after management approval, we paid for a trip to Bricktown. When we called for the shuttle to pick us up from Bricktown, the woman who answered at the hotel was very rude! She said "we aren't supposed to go to Bricktown." When i told her we got management approval and paid, she still insisted this was not supposed to happen. I'm sure that's something to take up with the manager and not say to the customer!
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Date of stay: August 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from , Owner at Best Western Plus Saddleback Inn & Conference Center
Responded Sep 6, 2021
I am so very sorry to hear that your experience was less than an EXCELLENT one! I will make sure to talk to the staff to advise them that our number one goal is EXCELLENT guest satisfaction for our valued guests, such as yourself! I hope that you will give us a chance to make this up to you upon your next visit! At your service, Kelly Hamm General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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yes, we are! $20 a day non-refundable and a $50, one time, refundable deposit.
The pool is open year around and we recently installed a new heater.
Best to call the property directly during Covid
Yes, free airport shuttle. We do shuttle to Bricktown (5 miles) for a $5 fee.
Yes, the spa and sauna are working currently!
Don't forget your swim suits!
"Ask for a room that does not face into the courtyard/pool area, especially on warmer days when in use."Read full review
"I always Ask for a pool side room, sometimes there are people poolside but its usually quieter!"Read full review
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PRICE RANGE
C$122 - C$136 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western plus saddleback hotel oklahoma city, best western oklahoma city, best western saddleback hotel, oklahoma city best western
LOCATION
United StatesOklahomaOklahoma City
NUMBER OF ROOMS
218
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Frequently Asked Questions about Best Western Plus Saddleback Inn & Conference Center
Which popular attractions are close to Best Western Plus Saddleback Inn & Conference Center?
Nearby attractions include H&H Shooting Sports (0.3 km), Celebration Station - Oklahoma City (0.4 km), and Six Flags Hurricane Harbor OKC (0.8 km).
What are some of the property amenities at Best Western Plus Saddleback Inn & Conference Center?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Best Western Plus Saddleback Inn & Conference Center?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Best Western Plus Saddleback Inn & Conference Center?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Best Western Plus Saddleback Inn & Conference Center?
Yes, free parking is available to guests.
What are some restaurants close to Best Western Plus Saddleback Inn & Conference Center?
Conveniently located restaurants include Trapper's Fish Camp, Cracker Barrel, and Zapatas Mexican Grill.
Are there opportunities to exercise at Best Western Plus Saddleback Inn & Conference Center?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Best Western Plus Saddleback Inn & Conference Center have an airport shuttle?
Yes, Best Western Plus Saddleback Inn & Conference Center offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Best Western Plus Saddleback Inn & Conference Center have airport transportation?
Yes, Best Western Plus Saddleback Inn & Conference Center offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Best Western Plus Saddleback Inn & Conference Center?
Yes, laundry service and a clothes dryer are offered to guests.
Are pets allowed at Best Western Plus Saddleback Inn & Conference Center?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.