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Sheraton Oklahoma City Downtown Hotel

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07/05/2017 08/05/2017
1 room 2 adults 0 children
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Sheraton Oklahoma City Downtown Hotel
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637 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Oklahoma City Downtown Hotel
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Showing 625: English reviews
Reviewed 5 March 2017

The room itself was fine--nothing spectacular. The bathroom was TINY, though (had to maneuver around to shut the door when in there). The parking was SO confusing--accidentally pulled down into the wrong lane (easy to do--there are two lanes going in and the sign in the middle says "Sheraton Hotel Parking") and had to back up the windy hill. Not...

Thank ProfWillTravel
Mackenzie W, Manager at Sheraton Oklahoma City Downtown Hotel, responded to this review

Good Morning ProfWillTravel, Thank you so much for providing your feedback concerning your recent stay with us. We pride ourselves on delivering exceptional guest service and regret to hear that we fell short in this instance. Unfortunately, the building was built in the 70's and the bathrooms were much smaller then. We understand your frustration and wish we could remedy...

Altus, Oklahoma
Reviewed 25 February 2017 via mobile

Location was perfect, but the room could have been in better shape. Wine stains and cigarette looking burns on the carpet greeted us as we entered our room. The bathroom had some trash remnants on the floor below the sink and there was dried toothpaste splattered on the wood below the vanity sink. The headboard also had what looked to...

Thank linzlewcrew
Brielle G, Front Office Manager at Sheraton Oklahoma City Downtown Hotel, responded to this review

Thank you for your feedback regarding your most recent stay at the Sheraton Oklahoma City. Please accept my most sincere apologies for any frustrations you experienced while you were our guest. I appreciate you detailing the problems you encountered in the room you were staying in, and I hope that will accept my personal apology for the shortcomings. Our Chief...

Reviewed 25 February 2017 via mobile

I am not much of a traveler but the few times I have traveled I have never gotten amazing service like I did at the Sheraton. Since we arrived valet was amazing on giving us options on whether we wanted to do self park or valet which unfortunately is a city owned garage and you have to pay $10 but...

Thank Carlos L
Mackenzie W, Manager at Sheraton Oklahoma City Downtown Hotel, responded to this review

Dear Carlos, Thank you so much for providing feedback regarding your stay with us. We aim to provide unforgettable, exceptional customer service and are so pleased to hear that your expectations were exceeded! We are fortunate to have such a great team and I am happy to hear that Efren made such a significant impact on your experience. We look...

Reviewed 24 February 2017 via mobile

Staying at the Sheraton is always a pleasure. This was the second time I was in town for a thunder game and I was lucky enough to get Efren to check me in again. We booked through a third party and unfortunately they were sold out on kings. Efren was great and went out of his way to assure us...

Thank victor l
Grove, Oklahoma
Reviewed 13 February 2017

When starting a new job in Oklahoma City we needed someplace to stay and the downtown area seemed ideal. The Sheraton Oklahoma City Downtown is more-or-less a standard Sheraton and upholds the quality standards of the chain relative to service, room amenities and staff. The unique and memorable features of the hotel are mainly relative to location. Downtown OKC is...

Thank 28BH
Austin, Texas
Reviewed 6 February 2017

This hotel has a very nice lobby with a good view of the porte cochere - great for seeing your ride pull up. The rooms were clean with Starbucks coffee. Our room had two double beds rather than queens, which gave us a little more space. The bathroom was rather small. All in all a very nice room. However, we...

Thank BobtheBuilder39
Mackenzie W, Manager at Sheraton Oklahoma City Downtown Hotel, responded to this review

Dear BobtheBuilder39, Thank you for taking the time to provide us with feedback regarding your recent stay with us. I appreciate you outlining the details concerning the issue experienced with the elevator noise. I am sincerely sorry for the inconvenience caused by this and hope that we have the opportunity to welcome you back and restore your faith in our...

Graham, Texas
Reviewed 5 February 2017

I will say the staff was friendly and the room was clean but when we returned after a long day, the details of the room being prepared for our next day was lacking. No new soaps or shampoos, no coffee replaced, no water for making the coffee. I know this is picky but you expect this to be right if...

Thank sbri09
Mackenzie W, Manager at Sheraton Oklahoma City Downtown Hotel, responded to this review

Dear sbri09, Thank you for taking the time to share your recent experience at the Sheraton Oklahoma City Downtown Hotel with us. As the cleanliness of our hotel is a key priority, I am very sorry that your guestroom fell short of your expectations. Please know this is not our normal standard and rest assured that your comments have been...

Warsaw, Poland
Reviewed 30 January 2017

Terrific location across the street from the Convention Center, few blocks from Bricktown. The staff was very welcoming and friendly. The hotel itself, if you are not upgraded, is a very standard Sheraton, which is fine if you want convenience without luxury -- for instance, standard Sheraton means no dressers with drawers and no in-room safe. But the hotel was...

Thank Peter S
Mackenzie W, Manager at Sheraton Oklahoma City Downtown Hotel, responded to this review

Dear Peter S, Thank you for taking the time to provide us with feedback regarding you recent stay with us. We strive to provide exceptional hospitality and a memorable experience and are so happy to hear that the staff were friendly and accommodating. We do recognize that we have room for improvement and thank you for bringing these items to...

League City, Texas
Reviewed 29 January 2017 via mobile

This hotel is great for - Location in downtown OKC Very clean rooms Wonderful front desk staff One of the largest and best equipped hotel gyms I've ever seen It's not so good for restaurants - the lobby coffee shop is tiny and closes at noon, for dinner there are no options other than the lobby bar, breakfast options are...

Thank Brenda M
Mackenzie W, Manager at Sheraton Oklahoma City Downtown Hotel, responded to this review

Dear Brenda M, Thank you for providing us with feedback regarding your stay at the Sheraton Downtown Oklahoma City. We are so pleased to know that you were satisfied with our fitness center and the location of the hotel. We pride ourselves in outstanding guest service and thank you for providing feedback regarding the Front Desk staff. We look forward...

Milton, Georgia
Reviewed 26 January 2017

I travel someplace every week. This property has everything that is important to me. Fantastic service at all levels (front desk, management, bar, housekeeping, even the maintenance crew always says hi). Great customer service, great food, great rooms. The bathrooms are a bit small but everything else makes that pale in comparison.

Thank MiltonMom2017
Mackenzie W, Manager at Sheraton Oklahoma City Downtown Hotel, responded to this review

Dear MiltonMom2017, Thank you for providing feedback regarding your experience during your recent stay. We are delighted to hear that our service exceeded your expectations and you enjoyed your stay. We look forward to welcoming you back in the near future! In the meantime, be well! Sincerely, Mackenzie White Front Desk Manager

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07/05/2017 08/05/2017
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  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Paid Wifi
  • Public Wifi
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to Sheraton Oklahoma City Downtown Hotel. When you arrive at our downtown Oklahoma City downtown hotel you will immediately feel a sense of welcome and relaxation. Located next to the Cox Convention Center, across from the Ford Center Arena, and just a few short blocks from the Bricktown Entertainment District, the Sheraton Oklahoma City Downtown Hotel is the metro's largest business and convention hotel.Why do friends and colleagues gather at Sheraton The proof is in our signature amenities. Get a great night's sleep on our signature Sheraton Sweet Sleeper℠ bed. Break a sweat in our fully equipped fitness center. Savor the authentic tastes of the Southwest at 1889 Land Run Cafe. Or leave your laptop at home and stay connected to work in our Link at Sheraton business center.Located just two blocks from the legendary nightlife of Bricktown, our hotel puts you in the center of fantastic Oklahoma City Attractions. Cheer on the OKC Thunder, learn about the brave men and women who tamed the Wild West at the National Cowboy & Western Heritage Museum. See the animals of the world at the Oklahoma City Zoo. Or press your luck at the Remington Park Racing Casino. ... more   less 

Additional Information about Sheraton Oklahoma City Downtown Hotel

Address: 1 N Broadway, Oklahoma City, OK 73102-9212
Region: United States > Oklahoma > Oklahoma City
Price Range: $168 - $344 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Oklahoma City Downtown Hotel 4*
Number of rooms: 385
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Also Known As:
Sheraton Oklahoma City
Oklahoma City Sheraton
Hotel Style:
#6 Luxury Hotel in Oklahoma City
#28 Business Hotel in Oklahoma City
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Oklahoma City Downtown Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors have really nice city views & there is a business lounge”
upandawaytravel, 30 Mar 2017 | Read review
“much better hotels in OKC for the Money”
MYOLDGLORY, 16 Mar 2017 | Read review
“most of the rooms face E or W and each has advantages - we like the W because of the Oklahoma sunsets and the view of the Devon Tower”
28BH, 13 Feb 2017 | Read review
“All rooms were clean but maybe ask for newer sections because of noise?”
sbri09, 5 Feb 2017 | Read review
“Recommend the 14th floor - great view of fantastic sunrise but still quiet”
MiltonMom2017, 26 Jan 2017 | Read review
5 of 5
US$119* /night
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