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All reviews the concierge lounge front desk quiet neighborhood lobby area is ordered room service club level penn square mall breakfast buffet nice property excellent hotel fitness center king room i highly recommend this hotel rooms are large the hotel is clean bed was very comfortable business trip
Staff was very efficient and helpful. Lobby very welcoming fruit infused water as well as coffee. On site bar/restaurant offering options for breakfast, lunch and dinner. Rooms are well appointed. Bed very comfortable invites you to sleep in and relax. Have been here twice in...More
I have personally never been treated like I have been at this hotel. The experience has been a nightmare. From the unrelenting flippant attitude to the outright intolerable offensive comments I am embarrassed my family is staying here. I unfortunately do not have another option...More
Date of stay: November 2018
Response from ChaseRollins, General Manager at Renaissance Waterford Oklahoma City HotelResponded 3 weeks ago
I could not locate you in our reservations system without your stay details. Please contact me directly at 405-848-4782 so that I can discuss your experience at the hotel. We take these matters seriously and I would like to address your concerns. I...More
We stayed at the Waterford on a weekend. The property is clean and quiet. The staff are helpful and friendly. Our room came with the breakfast buffet. The buffet had a variety of options including everything from cereal to an omelet station. Very good. The...More
Despite title and 3 star rating, this Marriott Cat 4 property has a lot going for it. In fact, the Renaissance Waterford is often at capacity during work week. Perhaps its their high occupancy rate combined with the lack of any real competition of full...More
Date of stay: October 2018
Response from ChaseRollins, General Manager at Renaissance Waterford Oklahoma City HotelResponded 4 weeks ago
I wanted to personally thank you for providing this detailed feedback regarding your recent stay with us. I am the new General Manager at the Waterford Renaissance and feedback like yours helps all of us improve the property for the future.
We have recently...More
This is our go to hotel in OKC, partly because of location and convenience, a personal choice, but mostly because we feel "at home" here. If you go, ask for Johnnie, as he is tops in terms of taking care of people. Restaurant and bar...More
Date of stay: November 2018
Thank Gary G
Response from PaulW7976, Food and Beverage Director at Renaissance Waterford Oklahoma City HotelResponded 4 weeks ago
Dear valued guest,
Thank you for taking the time to fill the Trip Advisor survey.
Our sincerest thanks for your kind words and we will salute Johnnies good performance.
We appreciate your business, If I can assist with a reservation or special need,
Bold, imaginative and sophisticated, nine-story luxury Renaissance Waterford Oklahoma City Hotel reflects the Renaissance(R) brand mantra: Live life to discover. Each stay in our Oklahoma City hotel near the …MoreBricktown district and exclusive Nichols Hills neighborhood shopping and business district delights. We place you only minutes from the Will Rogers Airport and Adventure District, and close to Oklahoma City Zoological Park and Botanical Garden, which affords the opportunity for a new discovery. Formerly the Waterford Marriott, Renaissance Waterford Oklahoma City Hotel is widely recognized and acknowledged for its distinctive excellence, historic charm and distinctive boutique design. It is ideal for a romantic getaway, weekend escape, dream wedding, productive business meeting or individual business travel. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
Response from PaulW7976 | Property representative |
No we are far from there, maybe 10 minutes. One of our employees also works for the water taxis, his name is Conner. If you let me know when you would like to experience the water taxi, lease let me know and we will connect... More
No we are far from there, maybe 10 minutes. One of our employees also works for the water taxis, his name is Conner. If you let me know when you would like to experience the water taxi, lease let me know and we will connect you.
Best, Paul White
Response from WeTripping | Reviewed this property |
The hotel arranged transportation to the airport for our group, it was reasonably priced and very professional. You can obtain distance from the hotel to any other destination on line using apps such as google maps