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Quality Inn

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80 Reviews from our TripAdvisor Community

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Showing 79: English reviews
Franklin, Tennessee
Reviewed 1 week ago

After a long day on the road we stopped to stretch and plan a next move. We learned that we were only a short distance from the client and could easily make the trek in the morning. We contacted the facility without reservations and asked pointed questions about pricing, amenities, and room condition. We were greeted by a friendly staff...

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Helpful?
Thank gmgcreative
QInnShawnee, General Manager at Quality Inn, responded to this review

Dear Gary, Thank you for taking time in writing this wonderful review regarding your most recent stay at the Quality Inn in Shawnee. We are extremely happy to hear one of the best compliments we can get from our guests. Our team works very hard to exceed our guests' expectations. Comments like yours are very assuring for our entire team....

Atlanta, Georgia
Reviewed 1 week ago

All the staff were very nice and the rooms were excellent. It is located in quiet area yet close to the center of town. I would highly recommend it for vacations as well as business. The breakfast was good with a nice variety of items.

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Helpful?
Thank davidmbryant2012
QInnShawnee, General Manager at Quality Inn, responded to this review

Hi David, Thank you for posting such generous feedback regarding your stay at Quality Inn in Shawnee, Oklahoma. We work very hard to ensure that we please wonderful customers like you. Thank you for validating that we are accomplishing that goal. We are glad that you enjoyed the location and our amenities. We hope to see you back soon. Sincerely,...

Copan ok
Reviewed 1 week ago

Excellent service, room was older but a great night sleep and great stay! In town for horse sale and all rooms were booked one night and had to stay at another hotel and this one was a lot better stay!

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Helpful?
Thank lindsaym445
QInnShawnee, General Manager at Quality Inn, responded to this review

Dear Lindsay, Thank you for taking the time to provide us with your feedback regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your feedback will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide...

Mount Juliet, Tennessee
Reviewed 1 week ago via mobile

I made a reservation here several days before our travel day. The price was competitive and that was the initiator. When I arrived I was told that I had an inside room (a number of rooms were on the outside). The inside room had a lot of moisture. There was rust on the two air vents I observed. The microwave,...

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Helpful?
Thank William J
QInnShawnee, General Manager at Quality Inn, responded to this review

Dear Mr.Jackson, Thank you for taking the time to provide us with your feedback on your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. I do wanted to let you know that we offer satisfaction guarantee and if you would have informed frontdesk agent about the...

Charleston, South Carolina
Reviewed 21 October 2016

They tore down 3/4 of the Hotel/Restaurant. I paid $81.00 for a dirty room, no refrigerator (diabetic here) or micro wave. there was a dry hairball in the tub, the deadbolt was not working on the door, bugs and beetles in the room. Female at front desk told me that they are "local beatles that we just love". She didn't...

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Helpful?
Thank Jay C
QInnShawnee, General Manager at Quality Inn, responded to this review

Dear Mr.Cook, Thank you for your valuable feedback regarding your recent stay at our hotel. I appreciate you bringing your concerns to my attention. As posted at our frontdesk, we are going through a major renovation which is expected to be completed by end of November. On 10/21/2016 all of our non smoking double queen rooms were sold out due...

Atlanta, Georgia
Reviewed 17 October 2016 via mobile

Husband and I continued cross country move and stopped at the Quality Inn--often mistaken for the Super 8, although both hotels are right next to each other--and loved it. Construction is underway, however, but this did not hinder our experience. Staff was friendly and helpful, hot breakfast had good options, and there's lots to access nearby. Would recommend and visit...

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Helpful?
Thank Megan P
QInnShawnee, General Manager at Quality Inn, responded to this review

Dear Megan, Thank you for taking the time to provide us with your feedback on your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!...

Reviewed 7 October 2016

I experienced two service issues. Full breakfast is served 630-930. I got to breakfast at nine and all that was left was continental breakfast items I could get anywhere. I expect better from a Choice Hotel. There was ONE washer and ONE dryer in the guest laundry for the entire (quite large) complex.

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Helpful?
Thank James C
QInnShawnee, General Manager at Quality Inn, responded to this review

Dear James, Thank you for taking the time to provide us with your feedback regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Our breakfast hours are from 6am to 9am and they are posted in the lobby for our guests. We are currently working...

Gold Canyon, Arizona
Reviewed 6 October 2016

Booked ahead and was surprised at the construction going on at the Inn! The front desk staff very nice and friendly explaining what was happening. First impression not good but we were booked! The connecting building had been removed and walls boarded through the inside hall. Other than the first impression, the "king" room was on the outside walls was...

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Helpful?
Thank CactusCaro
QInnShawnee, General Manager at Quality Inn, responded to this review

Dear CactusCaro, Thank you for taking the time to provide us with your feedback regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!...

Arlington,VA
Reviewed 1 August 2016

On our way home to DC from a month in Taos,NM we stayed overnight in Shawnee,OK in the Quality Inn, Shawnee. We booked ahead through Hotels.com due to having to have a 'smoking room' for my partner. Not every hotel has one these days and this hotel seemed to offer lots for the buck; A lounge (Moon Tower) restaurant and...

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Helpful?
Thank Taoseno
QInnShawnee, General Manager at Quality Inn, responded to this review

Dear Taoseno, Thank you for taking the time to provide us with your feedback regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer...

Hobart, Oklahoma
Reviewed 1 August 2016

This hotel was a great hotel 20 yrs ago. It's under remodeling and should be closed until that is completed. There are many health & safety risks! The first thing that struck us was the smell of cat piss throughout the structure. There are no locks on the hall doors giving access to any personnel or animals to the building....

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Helpful?
Thank Z6006EZbruceb
QInnShawnee, General Manager at Quality Inn, responded to this review

Dear Bruce, Thank you for taking the time to provide us with your feedback regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Spa
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Quality Inn

Address: 4900 N Harrison St, Shawnee, OK 74804-9105 (Formerly Americas Best Value Inn)
Region: United States > Oklahoma > Shawnee
Price Range: $80 - $106 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn 2.5*
Number of rooms: 104
Reservation Options:
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Also Known As:
Americas Best Value Hotel Shawnee
Americas Best Value Inn Shawnee
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn staff and other travellers.
2 questions
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Russellville, Arkansas

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Questions? Get answers from Quality Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Take it easy and enjoy.”
 of 5 bubbles gmgcreative, 1 Dec 2016 | Read review
“There are currently NO accessible rooms. Handicappers beware!”
 of 5 bubbles D7647UJjamesc, 7 Oct 2016 | Read review
“Stay at another hotel for your health and safety.”
  • Quality Inn A/C vent
 of 5 bubbles Z6006EZbruceb, 1 Aug 2016 | Read review
“ask for a room that has been remodeled”
 of 5 bubbles brandis825, 17 May 2015 | Read review
“The exterior rooms have been recently renovated.”
 of 5 bubbles Y5241MDjohnw, 28 Apr 2015 | Read review
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