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Renaissance Tulsa Hotel & Convention Center

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404 Reviews from our TripAdvisor Community

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Showing 403: English reviews
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Newport
Reviewed 1 week ago NEW

Maybe its the market, but this hotel is a huge disappointmemt. Rooms are essentially Marriott standard -very little personality. The wait staff recommends the quesidalla as a signature dish ???. In fact the whole menu stinks unless you are into fast food. They charged $26 for a double. There has to be someplace in Tulsa that is worth the money....

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Helpful?
Thank BalboaPaul
paul w, AGM F&B at Renaissance Tulsa Hotel & Convention Center, responded to this review

Dear Balboa Paul, Our sincerest apologies we did not meet and exceed your expectations. We have a new menu in the works and will certainly coach our team members on what to suggest going forward. We do hope to have a refresh to rooms coming up and are installing all new beds and bedding this month. If we could connect...

Dallas, Texas
Reviewed 1 week ago via mobile

All in all, a nice hotel. The rooms are spacious and well equipped with amenities - mini fridge, business center, expanded shower, etc. However, my room had a balcony and while normally I would really enjoy that, it overlooked a roof and a freeway. It was so noisy and the only curtains that closed over the window are the super...

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Helpful?
Thank Madeline G
paul w, AGM F&B at Renaissance Tulsa Hotel & Convention Center, responded to this review

Dear Madeline, Thank you for your recent review of our property. I will research your room and make sure we have the correct black out drapes installed. Our sincere apologies this affected your stay, we'd certainly like to make up for our short comings. We have discussed the coffee bar and hope to add one in our future renovation plans....

Oklahoma City, Oklahoma, United States
Reviewed 1 week ago

The Renaissance Hotel is usually the only hotel I will stay at in Tulsa. I stay here 5-6 times per year. They have spacious rooms with huge bathrooms and the best concierge lounge in Tulsa. However this past stay was the worst stay I have ever had. I was not greeted as a gold member at check-in (not a big...

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Helpful?
Thank Keisha C
paul w, AGM F&B at Renaissance Tulsa Hotel & Convention Center, responded to this review

Dear Keisha, My sincerest apologies about your check in and front desk experience. We will meet with your front desk agent as well as the entire team and get these issues addressed. Please pardon our lack of response in the dining room with the napkin issues. I will touch base with our Rooms Division AGM and make sure we get...

Albuquerque, New Mexico
Reviewed 2 weeks ago

We stayed one night just for fun. Although it looked like there were some large groups checking in, we requested a quiet room and did not have ANY problems with noise. The bed was comfy, and the employees we encountered were nice. Parking is free (there is a valet, but I don't see why you would use it...the parking lot...

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Helpful?
Thank nmsoonergirl
paul w, AGM F&B at Renaissance Tulsa Hotel & Convention Center, responded to this review

Dear valued customer, Thank you for taking the time to review our property on Trip Adviser. we appreciate your kind comments and look forward to serving you again. If I can assist you with a reservation or special need, please reach out to me and I'll be happy to assist. we look forward to serving you again. Best regards, Paul...

Warrenton, Missouri
Reviewed 2 weeks ago

The hotel is very clean and quite beautiful with a lobby full of plants and a Koi stream. We were on the 5th floor and had a small outdoor balcony. The room was furnished nicely and included a larger HD television, a small fridge and a safe. The bathroom had a large vanity which is always a plus to keep...

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Helpful?
Thank Lydia G
paul w, AGM F&B at Renaissance Tulsa Hotel & Convention Center, responded to this review

Dear valued customer, Thank you for your kind words and comments regarding the hotel We appreciate you taking the time to review us on Trip Adviser and look forward to serving you again. Coincidentally, we are installing all new beds and bedding at the end of March 2017. If I can assist you with a reservation or special need please...

Edmond, Oklahoma
Reviewed 4 weeks ago

This is a beautiful hotel with good food and great service. Loved the pretty (and sparkling clean) koi pond in the lobby, visible all the way up the glass elevator. Nice convention facilities and a comfortable, spacious room. Wish I could have stayed longer!

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Helpful?
Thank Marcia P
paul w, AGM F&B at Renaissance Tulsa Hotel & Convention Center, responded to this review

Thank you for your recent review, we appreciate you taking the time to fill out your survey and are so glad you had a wonderful experience. If I can assist with a reservation or special request, just let me know. Best regards, Paul White

Tulsa, Oklahoma
Reviewed 15 February 2017 via mobile

I recently stayed here and I have not stayed there in a long time my room have been completely upgraded and look even the beds for better than save money on this property I believe and would suggest for business Travelers or for people that are needing places for meetings

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Helpful?
Thank jamesfW575UB
paul w, AGM F&B at Renaissance Tulsa Hotel & Convention Center, responded to this review

Thank you for your recent review. we appreciate the time you took to review our efforts and we look forward to serving you again. Best regards, Paul White AGM F&B

Reviewed 14 February 2017 via mobile

Decided to give John Q's place another try while in Tulsa yesterday for business. Glad I did. My wife was with me. Got in late so no bell person or valet. I thought oops may have made a mistake. I was wrong the Front Desk person greeted me with enthusiasm, and respect. Acknowledged my Lifetime Platinum status. Upgraded us to...

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Helpful?
Thank Geno R
paul w, AGM F&B at Renaissance Tulsa Hotel & Convention Center, responded to this review

Dear Geno R., Than you for the kind words about you recent experience. we look forward to serving you again. If we can assist with a reservation or special need, feel free to reach out to me directly. Best regards, Paul White AGM F&B

Granbury, Texas
Reviewed 12 February 2017

We stayed here about 10 years ago and it was quite good. This visit, not horrible, but not great. Upon arrival, I pulled up for valet and no one was there, so I entered to ask if valet was available. I was told yes and it would be $12.50 a night. I agreed and after I checked in the gentleman...

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Helpful?
Thank rv8erdonna
paul w, AGM F&B at Renaissance Tulsa Hotel & Convention Center, responded to this review

Dear valued guest, Thank you for your recent guest comment. We will address the issues you brought to our attention and work to do better. We are always open to relocating a room if the one assigned you doesn't meet your expectations. We will certainly touch base with our valet team, we are also glad your vehicle was safe. ....

Rogers, Arkansas
Reviewed 1 February 2017

Over all the hotel was nice, breakfast was delicious and worth it, Spent some time in the bar , the bar staff was very friendly and the atmosphere was nice. Only complaint was there were barley any cable channels and NO pay per view. Bed was not comfortable and with several events going on in the convention center it did...

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Helpful?
Thank sjsmith222
paul w, AGM F&B at Renaissance Tulsa Hotel & Convention Center, responded to this review

Dar sjsmith222, Thank you for the kind words in your recent review. we installed the new tv system where you can access you personal Net flicks or other accounts without incurring additional cost previously and many guests like this. Our apologies the options weren't right for you. Regarding the beds, we do have all new bedding and beds coming in...

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Amenities

Highlights
  • Restaurant
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
Services
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
*** AAA FOUR DIAMOND AWARD RATING*** Providing traditional service to a contemporary clientele, our hotel offers gracious accommodations in elegant European style. We are ideally located in the heart of the city's shopping and dining district and surrounded by restaurants, entertainment venues, and Oklahoma's largest shopping mall. Visitors enjoy luxuriously appointed guest rooms that provide relaxation and contentment. For the business traveler, high speed internet access and a well designed work station encourage comfort and productivity. And our award winning Cyprus Grille Restaurant/Merlot's Lounge offer exquisite dining with a warm ambiance. We are proud to be Tulsa's premier hotel. Adhering to the highest standards of hospitality, our staff is committed to providing flawless service, extraordinary amenities, and a "bring you back again" experience. ... more   less 

Additional Information about Renaissance Tulsa Hotel & Convention Center

Address: 6808 S 107th East Ave, Tulsa, OK 74133-2587
Region: United States > Oklahoma > Tulsa
Price Range: $158 - $262 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Renaissance Tulsa Hotel & Convention Center 3.5*
Number of rooms: 300
Reservation Options:
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Also Known As:
Renaissance Tulsa Hotel Tulsa
Tulsa Renaissance
Hotel Style:
#30 Business Hotel in Tulsa
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Questions & Answers

Here's what travellers have asked, with answers from Renaissance Tulsa Hotel & Convention Center staff and other travellers.
3 questions
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5 months ago
Durban, South Africa

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Questions? Get answers from Renaissance Tulsa Hotel & Convention Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay away from the North side and ask if flood lights will be shining in your room!!!!”
 of 5 bubbles rv8erdonna, 12 Feb 2017 | Read review
“I was in room 213. Tthe view out my window was all concrete rooftop. Iif that is important to you, make sure you ask.”
 of 5 bubbles breezy779, 24 Jan 2017 | Read review
“Find another hotel!”
 of 5 bubbles 988kathyt, 1 Nov 2016 | Read review
“Stay somewhere else”
 of 5 bubbles Aprats, 20 Sep 2016 | Read review
“Bring slippers”
 of 5 bubbles moman37, 16 Aug 2016 | Read review
5 of 5