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I am extremely disappointed that on the weekend of the solar eclipse in August the management raised the nightly rate from $79.99 to $278.99! I believe that's called price gouging. The next time I stay in Bend I won't be staying at the Bend Quality...More
1 Thank Arrow A
Management response:Responded 1 February 2017
I'm sorry you felt you were treated unfairly, Arrow. I can assure you that was not our intention. Higher demand for rooms does have an affect on our prices, and that is just the nature of the business. I hope that you will reconsider staying...More
A colleague and I booked two king rooms for a last minute work trip. We arrived around 6pm to a front desk worker who was seemingly in her nightgown. She has brash and had a terrible attitude. She talked down about her manager, had a...More
1 Thank Amy C
Management response:Responded 26 January 2017
I'm disappointed to see this was your experience with us, Amy. I saw your other review, but wanted to make sure to respond here as well. We take these reviews very seriously. I can assure you I will be checking in with the team on...More
We spent four night at the quality inn and found it to be very friendly with a hot breakfast. The room was spacious and clean and the staff was extremely friendly and helpful. There is so much to do in the area and we received...More
Thank Ursula J
Management response:Responded 12 November 2016
We're happy to have you, Ursula! I'm glad you enjoyed your stay and your breakfast. I'll pass your compliments along to the team, too. I hope we can see you again soon!
All the best,
Dee Sehgal, GM
Don't expect anything special about your stay here. This just is basic lodging. Staff needs some training in customer service. We weren't given the Wi-Fi password as is common everywhere else. We had to return to get it. There was little enthusiasm or welcoming feel...More
Management response:Responded 18 November 2016
I'm sorry you didn't feel welcomed by the staff. I can assure you that was not their intent, and we'll be working to improve in this area. The kitchen will also be revamping their process to speed things up and make sure we don't run...More
We had a nice stay here, The room was a good size, clean and comfortable. Bathroom fine also. We were at the back on the second floor so had a lovely view of the mountains. Warm enough welcome at reception. We wanted to use a...More
Management response:Responded 17 November 2016
I'm sorry about the mix-up with your cards, but I'm glad we were able to figure things out. As for the breakfast, we’re currently working on speeding up the kitchen to make sure food doesn't run out. We also allow our staff to eat as...More
US$76 - US$150 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Accessible rooms ,
Number of rooms
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