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Quality Inn & Suites

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125 Reviews from our TripAdvisor Community

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Showing 124: English reviews
Redmond, Oregon
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 22 October 2015

Bed bugs and dead spiders in my bed! Checked out early. Man at front desk said "it's just that time of year". When I said they were bed bugs he replied, "we will be sure and spray again". I will never stay here again.

1 Thank Kathy H
Regina, Canada
Level Contributor
228 reviews
98 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed 16 October 2015

Not nearly as good as most Quality Inns. Older and in need of some updates. Breakfast area quite small and not managed very well. Tables (only 3), were not kept clean. Wifi was unreliable and kept bouncing in and out. Would not stay at this hotel again.

Thank tdw295

Travellers are raving about these Bend hotels

Fox Island
Level Contributor
129 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 26 September 2015 via mobile

The inn is what would expect of a Quality Inn. Relatively inexpensive but you get what you don't pay for. The room was clean but for a nonsmoking room there were a lot of cigarette burns in the carpet and a haunting heavy room deodorizer smell in the air. The "breakfast included" was a bit sparse as we're the number... More 

Thank geraldh463
Management response:

I'm sorry your room wasn't up to our standards, Gerald. Since your visit we have fully renovated all of the rooms and lobbies, including the breakfast area. Next time you're in town, I encourage you to consider us and check out our updated hotel. - Deepak, Owner More 

Madison, Wisconsin
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 14 September 2015

I could tell the people that work here were trying their best, but clearly understaffed. Someone looks like there was money put in to the place for equipment but then did not staff to serve the guests.

Thank 444kidstravel444
South Jordan, Utah
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 17 August 2015 via mobile

Terrible! If you are booking over the internet be very careful. The hotel manager can and will cancel your reservation in their system in favor of other reservations without notification to the guest or the internet agency. You find out when you arrive. We found out the hard way and were sent away with our reservation number in hand, a... More 

3 Thank Kurt D
Nashville, Tennessee
Level Contributor
101 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 9 August 2015

The location was fine but the property is a little dated. There wasn't an elevator (that we found) so this may be a problem if you have issues with stairs and carrying luggage. Our room stunk and smelled like a smokey bowling alley. It was overall clean but the smell was something that really bothered everyone in our group. The... More 

Thank vls2i
Level Contributor
8 reviews
3 hotel reviews
Reviewed 8 August 2015 via mobile

Staff was friendly. Hotel overall was pretty clean. Had a king room #114. Nice and spacious. The tub was clean and worked. The sides of it though we're only thing very un-appealing. I hope they find a way to cosmetically fix this.

Thank Cassandra C
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 August 2015 via mobile

They didn't act like they appreciated our visit at all, staff was not friendly. Front desk kept messing up keys and they didn't have enough bath towels for our room. When we asked about a government discount they said they don't honor in peak season. We have NEVER come across this before. And we have traveled a lot. Will not... More 

Thank tsdietz
Gresham, Oregon
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 29 July 2015

We needed a place to spend one night in Bend. Unfortunatly, found this hotel. 269.00 for one night! When I entered the room I found candy wrappers on the floor. When I went to the front desk with them they didn't seem to care. Front desk took over 10 minutes to check me in. This hotel sits right next door... More 

1 Thank Cindy941
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 14 July 2015 via mobile

Stayed two nights. Would stay again. Breakfast was crowded but good, as in a lot of egg or greasy sausage kind of way. Waffle maker, pancakes, toast, yoghurt, cereal, OJ (that was yummy) and more. Did not swim in the pool but it did look a little murky. Very friendly staff. Clean room and quiet. Out of town but town... More 

Thank D B

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Room/Suite (1)
Bathroom (1)
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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
We are conveniently located just off U.S. Highway 97 at the north end of Bend. We have given all the rooms a complete facelift with new furniture, lamps, pictures and flat screen TV's. Central Oregon is the place to be for year-round outdoor recreation, including skiing, snowmobiling, fishing, boating, hunting, hiking and sightseeing.Mt. Bachelor ski area and Smith Rock State Park are just 20 miles from us and Newberry National Volcanic Monument is only a short drive away. The nearby Deschutes River is famous for its beauty, fishing and rafting, and the High Desert Museum, where visitors can enjoy regular live animal interpretations and living history demonstrations, is also close by.At our 50 room hotel, guest will enjoy many amenities like high-speed WiFi, a fitness room with proffessional grade tread-mill, eliptical machines, and a weight bench. We serve a full hot breakfast buffet, free local calls, coffee and indoor heated pool and hot tub. This is a pet-friendly hotel, and only a small nightly fee applies. Business travelers will appreciate the public computer with Internet access and printer in addition to copy and fax services.All guest rooms come equipped with microwaves, refrigerators and cable television with movie channels. Please ask about the suites, whirlpool rooms and rooms with beautiful mountain views. In addition this is a non-smoking facility. Laundry facilities are located on the property for added guest convenience. The Bend Quality Inn is the ideal place for your family or business needs when visiting the central Oregon area. Your needs are our number one priority. Please come by and see for yourself. ... more   less 

Additional Information about Quality Inn & Suites

Address: 20600 Grandview Dr, Bend, OR 97701-8145
Region: United States > Oregon > Central Oregon > Bend
Price Range: $92 - $146 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 49
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Also Known As:
Quality Inn Bend
Bend Quality Inn
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Questions & Answers

Questions? Get answers from Quality Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great location easy access”
 of 5 bubbles 786ursulaj, 1 Nov 2016 | Read review
“Second floor at the back.”
 of 5 bubbles emporerpenguin, 15 Oct 2016 | Read review
“Get a room on west side of hotel (away from Highway 97).”
 of 5 bubbles ctuss, 19 Aug 2016 | Read review
“Our back room on the upper floor was quiet”
 of 5 bubbles Jim04y, 11 Jul 2016 | Read review
“rooms on the 3rd floor are much more quite.”
 of 5 bubbles 950tomm, 17 Mar 2016 | Read review
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