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Springhill Suites by Marriott Bend

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551 SW Industrial Way, Bend, OR 97702-1068
COVID-19 update: See the added health and safety measures this property is taking.Read more
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US$275
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Traveller (58)
Room & Suite (57)
Videos (1)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 20-06-25 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Springhill Suites by Marriott Bend
Updated 20-06-25 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#3 of 47 hotels in Bend
Location
Cleanliness
Service
Value
Travellers' Choice
This custom designed hotel, has 106 suites, fitness center, indoor pool/hot tub, 2000 square feet of meeting space along with a full bar and outdoor patio which is open nightly. All of our More Seeking travelers are provided a continental breakfast each morning and will truly enjoy the unique features of this property. This hotel is a true destination property with its close proximity to the Old Mill District and Downtown Bend.
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Room & Suite (57)57
Full view
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Children's television networks
Business Centre with Internet Access
Street parking
Wifi
Hot bath
Pool / beach towels
Indoor pool
Heated pool
Shallow end in pool
Bar / lounge
Complimentary instant cofffee
Complimentary tea
Happy hour
Wine / champagne
Children Activities (Kid / Family Friendly)
Highchairs available
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
24-hour front desk
Express check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Housekeeping
Interconnected rooms available
Seating area
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Iron
Tile / marble floor
Wake-up service / alarm clock
Microwave
Refrigerator
Flatscreen TV
Radio
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Mid-range
Languages Spoken
English, Spanish
Hotel links
Special Offer:Save 15% on Weekends
209Reviews4Q+A35Room tips
Traveller rating
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Popular mentions
Carolyn D wrote a review Apr. 9
Pasco, Washington24 contributions44 helpful votes
Very nice hotel with great customer service. Breakfast was average definitely need a hot vegetarian option and non dairy milk options. Like others mentioned, it’s a frustrating that they charge parking and have an enormous mostly empty parking lot as you can find free parking close by. Overall though we were happy with our stay - very comfy beds and free HBO were highlights!
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Date of stay: April 2021Trip type: Travelled as a couple
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Response from Kevin Coelsch, General Manager at Springhill Suites by Marriott Bend
Responded 1 week ago
Thank you for staying with us at the SpringHill Suites. We always appreciate feedback from our guests. It is very helpful and informative. We hope your travels are safe and we hope to see you again in Bend.
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laxtwins0915 wrote a review Apr. 6
Portland, Oregon4 contributions
We go to Bend once a year, and were stoked to find a new Marriott option in the Old Mill District! Very walkable location to restaurants/ breweries, the in town trail system, riverfront and downtown. Rooms were clean and comfortable for our family of 3 ppl. Our room looked out at Old Mill, which was fun!! Only con is that $10 nightly parking is charged.
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Date of stay: April 2021
Value
Rooms
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Response from Kevin Coelsch, General Manager at Springhill Suites by Marriott Bend
Responded 1 week ago
Thank you so much for the great review. We appreciate you coming you coming and staying with us during these interesting times. We happy that you liked the hotel and location. Please come and stay again if you are back in Bend.
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Mikeg wrote a review Jan. 2021
1 contribution
Stayed at this Marriott hotel in bend oregon recently. It was horrible. There is anew outdoor beer and food venue right up against the hotel. People from there were milling around at all hours. Noisy. I even had a run in with two drunk patrons. Will never stay there again. If this is what marriotts hotels consider a safe pleasant stay you can keep them look for me at the comfort inn next time. Terrible. And that the staff was less than sympathetic.
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Date of stay: January 2021
Value
Service
Sleep Quality
Room Tip: Don’t stay here unsafe
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Response from Kevin Coelsch, General Manager at Springhill Suites by Marriott Bend
Responded Jan. 20, 2021
Dear Loneoneup, We are so sorry to hear that any part of your stay was disappointing. We are in popular area of Bend that has a variety of breweries and food courts close to our location. The location next to us does have more outdoor seating currently due to COVID restrictions, but they are closed by 9pm. Many of our guests find that a bonus to be within walking distance of these place to get out and get a local beer. We are sorry that our location did not work out for you. Please stay safe during your travels.
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Breanna P wrote a review Jan. 2021
1 contribution
My husband and I stayed at SpringHill Suites for our anniversary and were pleasantly surprised by how nice the hotel was. I’ve stayed in many Marriotts, and this was by far the most spacious, clean, and modern. The decor is really well done, and the rooms offer space to spread out with a living area separated by a desk divider. The location is ideal for walking around Old Mill, and downtown Bend is less than a 5 minute drive away!
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Review collected in partnership with this hotel
Date of stay: December 2020
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Response from Kevin Coelsch, General Manager at Springhill Suites by Marriott Bend
Responded Jan. 4, 2021
Dear Breanna, Thank you for staying with us. We appreciate you taking the time to review your stay with us. We are happy that you liked the hotel and our location between the Old Mill and downtown Bend. Have a safe and happy new year!
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Ryan wrote a review Dec. 2020
Portland, Oregon313 contributions136 helpful votes
The room was fine, average, but the problem is that I can't support a place that is scamming extra money out of their guests. My problem is the $10 parking fee per night. I didn't look to see if there was a parking fee, because there is nowhere a hotel could be in Bend that justifies charging a parking fee. Parking fees are for large downtown areas, typically in parking garages with limited space. This hotel had plenty of space for a full hotel of guests parking. There is absolutely no excuse for charging to park here. Even if you're going to ignore that, you can't ignore the fact the fee is buried. I didn't learn about it until I checked in and was told there was a fee. I never would have reserved a room here had I known this. I checked after checking in, and there is nothing in the reservation process that mentions the fee. I finally found it in the confirmation email, but it was very buried on that email. The email lists the confirmation details, hotel details, price, and then several ads for Marriott before then listing the price details *again* and then, at the very bottom, mention of the parking fee. The fact the email repeats itself regarding the pricing tells me that they know what they're doing, and are purposely trying to bury it. The fee is even cut off when viewing the email in Gmail; it's so long that you have to click on it to see the whole thing. Not a chance I would ever return here. Here's the normal review: You can feel the springs in the bed, and it was uncomfortable. The mirror was dirty. The shower was hard to get the right temperature, and had the option of being stabbed with pins and needles, or a small stream. The soap looked like it had been run over by a truck, and it seemed like the lotion was used. I requested a high floor, and was given the second floor. Specific details: Comparison to others in chain: Unknown, probably average for Marriott, but I haven't stayed at a Springhill Suites before. Internet: 5/5, unstable Breakfast: N/A Room: Nice, big, but door to bathroom is annoying Cleanliness: Average Bed: Average Bedding: Heavy, good Shower: Difficult to control temperature, stinging Hard water: Slightly Location: Good - close to a nice area, not far from downtown Noise: Pretty quiet Staff: Poor Cost/Value: Poor
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Date of stay: December 2020
Value
Location
Service
1 Helpful vote
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Response from Kevin Coelsch, General Manager at Springhill Suites by Marriott Bend
Responded Dec. 29, 2020
Dear ralverde, Thank you for choosing to stay at the SpringHill Suites Bend and providing your honest feedback. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. Discloser of the parking fees on Marriott.com are standardized and we as a hotel do not have control over the location. It is in the same spot for all Marriott hotels on Marriott.com under hotel amenities along with check in and check out times. We make every effort to convey the parking fee to our guests. Here on TripAdvisor the first item listed under amenities is that there is a fee for parking. If you Google "is there a fee for parking at the SpringHill Suites Bend" the first thing that comes up is that there is on site fee parking There is street parking directly in front of the hotel. If guest choose that option we are happy to waive the parking fee. Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us during these unusual times.
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PRICE RANGE
US$145 - US$349 (Based on Average Rates for a Standard Room)
LOCATION
United StatesOregonCentral OregonBend
NUMBER OF ROOMS
106
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Frequently Asked Questions about Springhill Suites by Marriott Bend
Which popular attractions are close to Springhill Suites by Marriott Bend?
Nearby attractions include Cycle Pub (0.1 km), Les Schwab Amphitheater (0.4 km), and Elixir Wine Group (0.1 km).
What are some of the property amenities at Springhill Suites by Marriott Bend?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Springhill Suites by Marriott Bend?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Springhill Suites by Marriott Bend?
Guests can enjoy free breakfast, a lounge, and complimentary tea during their stay.
Is parking available at Springhill Suites by Marriott Bend?
Yes, paid private parking on-site and street parking are available to guests.
What are some restaurants close to Springhill Suites by Marriott Bend?
Conveniently located restaurants include Jackson's Corner, Flatbread Neopolitan Pizzeria, and Greg's Grill.
Are there opportunities to exercise at Springhill Suites by Marriott Bend?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Is Springhill Suites by Marriott Bend located near the city centre?
Yes, it is 0.8 km away from the centre of Bend.
Are any cleaning services offered at Springhill Suites by Marriott Bend?
Yes, dry cleaning and laundry service are offered to guests.
Does Springhill Suites by Marriott Bend offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Springhill Suites by Marriott Bend?
The staff speaks multiple languages, including English and Spanish.