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4.5

Excellent

408 reviews

#1 of 8 hotels in Brookings

Location

Cleanliness

Service

Value

Located on the Southern Oregon Coast, Ocean Suites Motel is your home away from home. Our suites are fully-furnished one-bedroom apartments offering a private bedroom, fully equipped kitchen and separate living room with a recliner and sleeper sofa (or a 2nd queen bed instead of the sofa). All suites have free WiFi and flat panel televisions in the living room and bedroom with numerous HD cable channels. The television in the living room also has FREE Netflix and Pandora. Ocean Suites Motel is located seven minutes from the California/Oregon border, adjacent to the harbor in Brookings, Oregon and within easy walking distance to the beach, restaurants, shops, and the Port.

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Property amenities

Free parking

Free High Speed Internet (WiFi)

Wifi

Children Activities (Kid / Family Friendly)

Non-smoking hotel

Laundry service

Self-serve laundry

Room features

Seating area

Kitchenette

Microwave

Refrigerator

Kitchenware

Flatscreen TV

Room types

Non-smoking rooms

Suites

Family rooms

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grace S wrote a review Sep. 2020

Mesa, Arizona, United States9 contributions3 helpful votes

Best place to stay in brookings!

I love this place so much! Super clean! The people are so nice! Treated us like family! I wanted to see the deer that visit there so when they were there the staff came to tell me! so kind! Having a fully stocked kitchen was awesome! Everything you need. A home away from home really!

Date of stay: September 2020Trip type: Travelled with family

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Danielle B wrote a review Jul. 2020

Mira Mesa, California26 contributions12 helpful votes

A pleasant surprise!

After an 8 hour day on the road my family and I made it to Brookings and needed a place to stay. We were exhausted! This hotel came up on my search and the reviews were good. We checked in with Matt. He is wonderful!! Excellent customer service. We got to put room with 2 queen beds and were pleasantly surprised. The room was large, clean and had every amenities we could have possibly hoped for. We got to cook breakfast in the kitchen the following morning. There was a laundry room and it was extremely reasonable. Matt have us laundry soap and dryer sheets. The let us have a later check out, so we could finish out laundry. Matt was absolutely wonderful!! I would go back to Brookings just to stay here. FABULOUS Experience!! Thanks Matt

Date of stay: July 2020Trip type: Travelled with family

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Mike S wrote a review Jul. 2020

Klamath Falls, Oregon4 contributions1 helpful vote

Unrelenting Owner and Employee at Front Desk

We booked our room far in advance for a three day stay in Brookings. However, after the first night, my wife fell ill. I notified the front desk woman, at 10:00 am, about our situation, and requested a cancellation for the following two nights. The motel was fully booked for those two nights, and were turning people away, so rebooking our room would not have been a problem. The woman at the front desk said that I was past the cancellation period, which would have been noon, the preceeding day, so no refund. She used the excuse that they had already turned people away. She called the owner, and the response was the same. "Weak Excuse" So I paid for a night that I did not occupy the room and the room could have easily been rebooked and made someone happy, and I would have been happy. However, I am sure that between 10:00 am that morning and that evening, that one room would have been booked, since they were already fully booked for that night. I give them a very low rating since I believe compassion and making the customer needs a high priority, over the other amenities, that one would expect in any motel.…

Date of stay: July 2020

1 Helpful vote

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Response from Susan Griffith, Owner at Ocean Suites Motel

Responded Sep. 6, 2020

Hi Mike, I am sorry to hear your wife became ill while on vacation and hope she had a quick recovery. We are usually pretty understanding in these situation so I wanted to look at our notes for your stay. A transaction fee report was run showing all cancellation and no show fees charged from 4/1/20 through 8/1/20. There was only one, however the notes say the guest told us the reason for leaving was "plans had changed." Then I ran two reports for all reservations with a check in date of 1/1/20 though 8/1/20. One report showed every guest that had Smith as the last name or even part of the last name. The other showed every guest from Klamath Falls (the city that came up on your TripAdvisor review). I was unable to find a reservation where a cancellation fee was charged due to a spouse (or anyone) not feeling well. If you would like me to research this further, please call our office and provide the exact date of your stay along with the name the reservation was booked under and I will be happy to look into it. Thank you

Merry Lawless wrote a review Jul. 2020

6 contributions1 helpful vote

Over the top!

this is a suite. CLEAN, Comfortable, perfect. We were amazed. doesn't look like much from the outside but it is truly a GEM! Full kitchen, ample bathroom and bedroom. lots of room. The people are friendly and nice! SO close to the beach... When we left, i left a note on the table that said: Thank You for a wonderful stay. We felt trusted, comfortable and spoiled! Not new but better than new.

Date of stay: June 2020

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Sleep Quality

Room Tip: i wanted upstairs so less noise. not sure it has an elevator. went straight up the stairs and...

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Sondra K wrote a review Jun. 2020

67 contributions7 helpful votes

Nice and convenient

A clean, friendly place with the added benefit of home amenities. It was nice to have to option to eat in instead of having to go out every meal. Located right at the harbor it is quick to get anywhere in town. Comfortable and staff was helpful.

Date of stay: June 2020Trip type: Travelled as a couple

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