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Holiday Inn Express Hotel & Suites Eugene

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#2 of 34 Hotels in Eugene
Certificate of Excellence
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1 room 2 adults 0 children
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Holiday Inn Express Hotel & Suites Eugene
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442 Reviews from our TripAdvisor Community

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Showing 435: English reviews
Colorado
Reviewed 30 March 2015

It's a standard Holiday Inn Express But it's in easy walking distance to U of Oregon. If you are doing a Campus Visit with your high schooler, stay here and walk to the Ford Alumni Center for the start of you campus tour!

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2Thank ej123
SarahSmithGM, General Manager at Holiday Inn Express Hotel & Suites Eugene, responded to this review

We are glad we met your needs and that you found our hotel inline with the Holiday Inn Express Brand. We are just a short walk to the University of Oregon campus, we also offer complimentary umbrellas to use while you stay with us if our famous Oregon Liquid Sunshine comes to visit.

Kennewick, Washington
Reviewed 28 March 2015

The student athletes and I enjoyed this hotel. The pool was great and the kids found many restaurants and places to go within walking distance. I really appreciated the staff as they showed to players respect and treated them well. The breakfast was always stalked well.

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1Thank gebersk
SarahSmithGM, General Manager at Holiday Inn Express Hotel & Suites Eugene, responded to this review

We are so happy your High School Team enjoyed their stay with us. We love hosting groups and teams. So glad that you had a great experience in Eugene and hope you will return to us in the future. Thank you!

Portland, Oregon
Reviewed 28 March 2015

Nico Avila was the front desk reception when I arrived at 530pm. He was cheerful and helpful and extremely accommodating. He called my room within minutes of my arrival to ask if there was anything he could get me to make my stay more convenient. I was upgraded due to my point status to the spa suite. One of the...

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Helpful?
Thank TravelingCDE
SarahSmithGM, General Manager at Holiday Inn Express Hotel & Suites Eugene, responded to this review

Wow, thank you for taking the time to write such a glowing review about Nico, our hotel, and our beautiful city! We love that you enjoyed every aspect of your stay and can't wait to welcome you back hopefully in the near future.

Montville, New Jersey
Reviewed 27 March 2015

We were in Eugene to get my son settled into UO, but had a family emergency & had to fly back to NJ quickly! The front desk employee, Buck Nelson went above & beyond in helping us in many areas. He was professional & kind making a difficult situation easier. He had many guests requesting assistance & remained kind &...

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Helpful?
2Thank HappyGuest7777
SarahSmithGM, General Manager at Holiday Inn Express Hotel & Suites Eugene, responded to this review

Buck is a real asset to our team, with him being a University of Oregon student along with a hard working guest services agent he brings a lot of knowledge and information to his position. I am glad you had such a great experience and appreciate you taking the time to tell us about it.

Portland, Maine
Reviewed 25 March 2015

The front desk staff was very friendly and helpful. The facilities were clean and well maintained. My room was well equipped and the housekeeping was top notch. I had a great stay, everyone treated me kindly and with respect. I didn't use the pool, but the fitness room was decent sized and the clean. Breakfast was better than most but...

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Helpful?
Thank DocW543
SarahSmithGM, General Manager at Holiday Inn Express Hotel & Suites Eugene, responded to this review

2 weeks is a lengthy stay and we are so happy you found our service consistent and enjoyable. We also really appreciate you taking the time to tell other travelers about your experience with our property and the beautiful town of Eugene.

Oregon
Reviewed 23 March 2015

I'm not sure why this hotel is only #2 on TripAdvisor for Eugene. The staff is very friendly (special shout out to Nico for being so friendly this weekend!), the food is always tasty, the building is always clean, the property is right on the bicycle trail network, yadda yadda yadda. My wife and I always stay at this hotel...

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Helpful?
Thank Chris S
SarahSmithGM, General Manager at Holiday Inn Express Hotel & Suites Eugene, responded to this review

More reviews like yours and we will hopefully make it to our goal of being the #1 Hotel in Eugene! So glad you enjoyed your stay and that your interaction with Nico were excellent. He truly is an excellent member of our team and it means a lot when our guests take the time to recognize their service. Thank you!

Blaine, Washington
Reviewed 23 March 2015

Very pleasant staff, Clean hotel. but if you need absolute quiet there is a railroad tracks near by. It wasn't a problem for us because we live near tracks. There was a lot of young kids there traveling through with sports team and this wasn't a problem because we had 4 of our own. the pool was crowded in the...

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Thank reb323
Reviewed 21 March 2015

Everyone at this hotel was very nice. I especially remember Zach the lobby attendant always had a smile on his face and greated me every morning. Breakfast was a bit frustrating just because the server wasn't very friendly at all. Overall the rooms and my stay was excellent. I would definitely come back again.

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Thank johngale1137
SarahSmithGM, General Manager at Holiday Inn Express Hotel & Suites Eugene, responded to this review

We really appreciate you taking the time to write this candid review. Zach is honestly such a nice and kind person and he is a great fit in the hospitality industry. We have shared this information with our breakfast staff to understand the impact their attitudes have on our guests and we promise to try to rectify this issue for...

Vancouver, Canada
Reviewed 9 March 2015 via mobile

Very comfortable. Floors a bit thin as were walls - only downside. Carpets modestly worn but overall nothing here would keep me from coming back. Sheets and pillows average. Host excellent at front desk. Standard breakfast for this type of hotel.

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Thank Charles C
SarahSmithGM, General Manager at Holiday Inn Express Hotel & Suites Eugene, responded to this review

Thank you for the honest feedback, and appreciate you taking the time to let us know about your stay.

Boston, Massachusetts
Reviewed 9 March 2015

I recently stayed at the Eugene Holiday Inn on Frankin and I can not wait to go back. The staff was freindly, Nico in particular who was very warm and welcoming. He was able to accomodate some special request I needed upon check out and was quick and efficent getting me check in upon my arrival. The hotel was clean...

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Helpful?
Thank Shani E
SarahSmithGM, General Manager at Holiday Inn Express Hotel & Suites Eugene, responded to this review

We are so glad that Nico has decided to be in the Hotel Industry, we are honestly blessed to have him! We appreciate your sincere review about our hotel and hope that you will visit us again!

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Welcome to Eugene s leading Holiday Inn Express Hotel & Suites! We are just steps away from the University of Oregon, Autzen Stadium, and the historic Hayward Field. Stay with us and cheer on your Ducks for any sporting event! Families enjoy our Spacious Suites and Complimentary Hot Breakfast while business travelers take advantage of local business only a few short blocks away and complimentary wireless and hard lined internet options through out the entire hotel. Everyone can appreciate our helpful and knowledgeable staff that can get you where you need to go or help you relax. You have endless shopping and dinning options as we are in the heart of Eugene, with the brand new Boulevard Grill next door and many other down town dinning options to choose from. Eugene is known as the World s Greatest City of Arts & Outdoors and when you stay with us you have access to the best with Alton Baker Park s renowned running and biking paths located just behind the hotel. The Holiday Inn Express Hotel & Suites in Eugene is proud to be Oregon s School Activity Association s headquarter hotel! ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Eugene

Address: 2117 Franklin Blvd, Eugene, OR 97403-2079
Region: United States > Oregon > Eugene
Price Range: $155 - $274 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Eugene 2.5*
Number of rooms: 80
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Also Known As:
Holiday Inn Express Hotel And Suites Eugene
Holiday Inn Express Eugene
Holiday Inn Eugene
Eugene Holiday Inn
Hotel Style:
#2 Family Hotel in Eugene
#2 Romantic Hotel in Eugene
#2 Business Hotel in Eugene
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Eugene staff and other travellers.
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Questions? Get answers from Holiday Inn Express Hotel & Suites Eugene staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“First floor room (127) was quiet and accessible.”
 of 5 bubbles FightingLeprechaun, 9 Dec 2016 | Read review
“Higher floors I think are better. No great view.”
 of 5 bubbles SoCalGirl37, 28 Oct 2016 | Read review
“We requested a room in a quiet location and they were happy to arrange that for us!”
 of 5 bubbles 657kathrynn, 5 Oct 2016 | Read review
“Ask for a fireplace suite”
 of 5 bubbles halschroeder, 21 Sep 2016 | Read review
“Ask for a room away from Franklin street”
 of 5 bubbles AbeLincoln115, 10 Sep 2016 | Read review
5 of 5