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Valley River Inn

Expedia.comUS$114*
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#4 of 34 Hotels in Eugene
GreenLeadersSilver level
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Valley River Inn
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663 Reviews from our TripAdvisor Community

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Showing 663: English reviews
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Fairfax, VA
Reviewed 3 days ago NEWvia mobile

We stayed 3 nights and were impressed with its location next to the river path, many restaurants within easy walking distance, and a large mall. It was also only 15 minutes drive to the university. There are also buses from next to the inn, but we didn't use them. We also had breakfast at their Sweetwaters restaurant 3 mornings and...

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Helpful?
Thank TheVirginian
Cheryl M, General Manager at Valley River Inn, responded to this review

Thank you for such a nice review! We do have an amazing location, appreciate the shout out. And those darn spiders....with all of our Oregon trees, those feisty pests spin so fast, it can be hard to keep up with them. My apology though, as we do try our best.

Lawrence, Kansas
Reviewed 5 days ago NEW

Nice hotel with beautiful view of the river. Very friendly and accommodating staff. My wife left some clothes in the room and hotel service called and let us know. They shipped to us at our cost (fair enough.) Close to downtown. You can even walk down river path to downtown from hotel. You might see some homeless folks along the...

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Thank Travelinman721
Coastal South Carolina, South Carolina
Reviewed 1 week ago

Pool view was good, upgraded from parking lot view, very quiet. The upgrade was granted without a problem at no cost. This is definately the way to go, unless you don't mind the parking lot. It did not appeal to me. I have had a river view also which is excellent

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Helpful?
Thank williamdunsmore
Salem, Oregon
Reviewed 1 week ago

We hosted a meeting for a number of local professionals. Valley River Inn provided dinner and drinks. The dinner was great and the staff could not have been nicer. Linda was our point of contact and she was amazing. I cannot say enough about how well she treated us and made sure that our meeting was a success. Thanks!

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Thank dbriggs2017
Cheryl M, General Manager at Valley River Inn, responded to this review

Lovely Linda! We think she is special as well. I am happy to hear you had a successful meeting and thank you for the warm review. Come back again when you don't have to work so hard!

Reviewed 1 week ago

Our room smelled of mildew. Room was clean, but could use some updating. I was surprised that they have not upgraded to water saving toilets being that Oregon is so 'green' and environmentally conscious. The lobby smelled strongly of perfume every time I walked through it. I think they were trying to hide the mildew smell that was in the...

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Helpful?
Thank Joanna Y
Cheryl M, General Manager at Valley River Inn, responded to this review

Thank you for your feedback Joanna, as we are continually striving to improve. We are in the planning phases of a multi million dollar renovation as we too, feel some areas need updating. That does not excuse cleanliness concerns, as we should have had everything perfect for you. Please accept my sincere apology and know that I have already spoken...

Reviewed 2 weeks ago via mobile

They were very lovely and upgraded our room when they found out we were on honeymoon and also sent up a bottle of wine. They were so friendly during our stay and helped us celebrate. Dinner were was also nice in the resort. I wish we had stayed there longer!

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Helpful?
Thank David C
Cheryl M, General Manager at Valley River Inn, responded to this review

Just remember, the honeymoon is never over, so come on back! Congratulations and thank you for such a sweet review.

Reviewed 2 weeks ago

Mildew smell. In the shower, hair in tub and on wash clothes (not mine), spider webs over 1 bed and in the corner by the second bed... charged my credit card for "possible expenses". Nice river walk..

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1Thank Melissa S
Lake Stevens, Washington
Reviewed 2 weeks ago

We loved the location along the river and a nice path to walk, ride, run on! The restaurant is nicely located as well. It is convenient to many restaurants as well as a small mall. Starbucks is close by too!

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Thank Meg H
Cheryl M, General Manager at Valley River Inn, responded to this review

We appreciate the nice review Meg. Hope you come back when your travels bring you back to beautiful Eugene, Oregon.

Philadelphia, Pennsylvania
Reviewed 2 weeks ago via mobile

I stayed at the Valley River Inn overnight for work. The inn is very dated with this weird smell in the hallways. The bonus is that this inn is close to a mall and restaurants. There's a river behind the hotel that makes for a nice view while you nature walk or bike ride past it. The bed was very...

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Helpful?
Thank TiffytheTraveler420
Cheryl M, General Manager at Valley River Inn, responded to this review

Thank you for taking time to review us on Trip Advisor and telling us. Please accept my apology for the "smells" you experienced. My ultimate goal is to provide a clean well maintained hotel for my guests and it appears we have some investigation to conduct. We should not have mold and we will look deeper into this. Thank you...

Coquille, Oregon
Reviewed 2 weeks ago via mobile

Was not particularly happy with my Riverview room upstairs. Light in bathRoom was connected to the fan, so if you had to use it during the night you woke up everyone! This Inn is old and overpriced and noisy. Sweet waters for breakfast is not recommended. We arrived at "9:30 and while there was no one else there, we were...

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Helpful?
Thank Rivertonblondie
Cheryl M, General Manager at Valley River Inn, responded to this review

Ouch, that is horrible how we treated you and I am so sorry. That is certainly not our goal and I have already spoken with my restaurant team regarding your feedback. I do hope you give us another chance as we are normally better than what you experienced.

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Treat yourself to one of the most time-honored and respected hotels in Eugene, Oregon. From its versatile event space to its award-winning restaurant, Valley River Inn offers Northwest hospitality at its best, with signature West Coast charm. Gaze out across the Willamette River, Owen Rose Garden, and our beautifully landscaped courtyards from your own private balcony or patio. Enjoy our large outdoor swimming pool, indoor whirlpool, sauna, and fitness facility. ... more   less 

Additional Information about Valley River Inn

Address: 1000 Valley River Way, Eugene, OR 97401-2215
Region: United States > Oregon > Eugene
Price Range: $156 - $287 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Valley River Inn 3.5*
Number of rooms: 260
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Also Known As:
The Valley River Hotel Eugene
Valley River Hotel
Hotel Style:
#2 Green Hotel in Eugene
#5 Business Hotel in Eugene
#7 Family Hotel in Eugene
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Questions & Answers

Here's what travellers have asked, with answers from Valley River Inn staff and other travellers.
11 questions
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Parma, Ohio
2 months ago
12 days ago
Cliffside Park, New Jersey
27 days ago
california
over a year ago
over a year ago

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Questions? Get answers from Valley River Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I would not stay here without a river view.”
Travelinman721, 23 May 2017 | Read review
“Pool rooms and river views are better than parking lot view”
williamdunsmore, 21 May 2017 | Read review
“Pay extra for River View room”
joannay939, 16 May 2017 | Read review
“Riverside is nice”
991megh, 10 May 2017 | Read review
“our room was excellent ~ room # 126”
782ruthannc, 6 May 2017 | Read review
5 of 5
Expedia.com
US$114* /night
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Booking.comUS$114
CheapTicketsUS$114
Hotwire.comUS$114
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Prices are for 1 room, 2 adults
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