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The Valley River Inn

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#4 of 34 Hotels in Eugene
GreenLeadersSilver level
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1 room 2 adults 0 children
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The Valley River Inn
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614 Reviews from our TripAdvisor Community

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Showing 614: English reviews
Seattle
Reviewed 4 weeks ago

The staff was so friendly and helpful. The path along the river is perfect for exercise. The room was large and had everything I needed as I stayed for a Business trip. The value for,the square footage was exceptional! Loved having a desk, sofa, and coffee table.

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Helpful?
Thank BurdieGirl
Cheryl M, General Manager at The Valley River Inn, responded to this review

Well Thank You BurdieGirl! I am glad you had a great time with us during your business trip; next visit, don't work so hard and play a little in Eugene!

Greenbrae, California
Reviewed 4 weeks ago via mobile

Great location. Right by highway on ramp. Easy access to shops and just a short drive to anything to need. Tons of food choices in walking distance at adjacent mall. City center is less than 5 minutes away. Beds were firm, rooms were clean.

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Helpful?
Thank DamonWP
Cheryl M, General Manager at The Valley River Inn, responded to this review

Thank you for the wonderful review. We do have a great location.... and....as we say.... life is better by the river! Hoep to see you back soon.

Molalla, Oregon
Reviewed 4 weeks ago

We had ground floor room and usually we don't like that because of overhead noise. which made for a nice stay. Room was clean and maid service was done everyday. We did not have to leave the facility, when we were not at the Convention we attended there we were able to eat on site at Sweetwater's Restaurant and Lounge....

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Thank vschroeder763
Reviewed 5 weeks ago

Stayed for AOL Conference and have reservations for OLC Conference. I love staying here where functions are. Mall close too in case I need retail therapy! Bring a swim suit too for hot tube. Much needed after sitting through classes.

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Helpful?
Thank Toni B
Cheryl M, General Manager at The Valley River Inn, responded to this review

Glad you had a great conference and took some "you" time as well. I really appreciate the review on Trip Advisor. Come back soon! The hot tub is waiting for you.

Brooklyn, New York
Reviewed 18 January 2017

Valley River Inn is basically a nice hotel that somehow fails to meet the mark. Located at the end of a small shopping center, it compensates for the dismaying approach with a charming view over the river opening onto pretty walkways and an enclosed complex turning away from the mall. This is fine if you only need to stay in...

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Helpful?
Thank EdgarCosset
Cheryl M, General Manager at The Valley River Inn, responded to this review

Thank you for sharing the details of your recent stay. I take this to heart and will certainly address with my team. Improvement is what we strive for and you mentioned some great points that we should have nailed. My apology and I do hope you give us another chance.

Reviewed 18 January 2017 via mobile

Pet fee was expensive, $40 for one night. Room was big and spacious but the bed was too firm, so we didn't sleep well. Staff was friendly. Plenty of restaurants to choose from, but most are closed by 10pm. I also asked for a military discount, which they do, but I was informed that it couldn't be applied since I...

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Helpful?
Thank Dani A
Cheryl M, General Manager at The Valley River Inn, responded to this review

Thank you Dani, I appreciate the feedback and yes, if you book with us direct, we can make changes easy for your stay.

Reviewed 17 January 2017

My son and I took advantage of a wonderful evening walk along the river for a wonderful evening with skaters, runners, bikers and walkers. And that was after a terrific Bloody Mary in the bar. We had wonderful food, too.

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Helpful?
Thank Nancy S
Cheryl M, General Manager at The Valley River Inn, responded to this review

Thanks so much for the review and I agree.....we have the Best Bloody Mary Bar around. Hope you come back soon.

Springfield, Oregon
Reviewed 16 January 2017

We go to SweetWaters Restaurant at Valley River Inn most Saturday mornings for their breakfast buffet. There is a good selection of food, but it's not overwhelming and it is tasty. But more important to us is the service. We are typically helped by Lisa D. and Ryan; they keep a close eye on our coffee cups and either stop...

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Helpful?
Thank lmlacey
Cheryl M, General Manager at The Valley River Inn, responded to this review

Great review! Thank you mentioning Lisa and Ryan, I will be sure to celebrate them. Hospitality is a passion and we try our best. Thanks for your loyalty.

Portland, OR
Reviewed 15 January 2017

The hotel itself is in an awesome business park near a mall and some well known chain restaurants. It sits alongside the McKenzie River and a nice trail. It's pet friendly. The facility itself needs some help. The furnishings appear to be rather new but doors, trimwork etc... are dated. My sliding glass door out to the patio along the...

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1Thank Rachel F
Corvallis, Oregon
Reviewed 14 January 2017

What a delightful place. .......large facility, nice decor, comfortable bed, pleasant young people. A van ride to the airport at 4:00 am. All done without a hitch Good assortment of restaurants nearby .

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Helpful?
Thank haikufarmelliott
Cheryl M, General Manager at The Valley River Inn, responded to this review

Why thank you for the wonderful review! I am so happy you had a great stay and wanted to tell future guests of Trip Advisor as they decide where to stay when visiting Eugene. Hope you come back.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free Parking
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Treat yourself to one of the most time-honored and respected hotels in Eugene, Oregon. From its versatile event space to its award-winning restaurant, Valley River Inn offers Northwest hospitality at its best, with signature West Coast charm. Gaze out across the Willamette River, Owen Rose Garden, and our beautifully landscaped courtyards from your own private balcony or patio. Enjoy our large outdoor swimming pool, indoor whirlpool, sauna, and fitness facility. ... more   less 

Additional Information about The Valley River Inn

Address: 1000 Valley River Way, Eugene, OR 97401
Region: United States > Oregon > Eugene
Price Range: $144 - $270 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Valley River Inn 3.5*
Number of rooms: 260
Reservation Options:
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Also Known As:
The Valley River Hotel Eugene
Valley River Hotel
Hotel Style:
#2 Green Hotel in Eugene
#5 Business Hotel in Eugene
#7 Family Hotel in Eugene
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Questions & Answers

Here's what travellers have asked, with answers from The Valley River Inn staff and other travellers.
8 questions
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california
over a year ago
over a year ago
Portland, Oregon
over a year ago
Ashland, Oregon, United States
over a year ago
Oregon

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Questions? Get answers from The Valley River Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay here. Stay at the Best Western in Springfield.”
 of 5 bubbles jawanzahadley, 19 Feb 2017 | Read review
“River view and shopping close by.”
 of 5 bubbles N4047SZmichaeld, 14 Feb 2017 | Read review
“We liked having a room with a view of the river.”
 of 5 bubbles nancysO3064LB, 17 Jan 2017 | Read review
“ask for the first level river side.”
 of 5 bubbles Oregonfox, 15 Jan 2017 | Read review
“Rooms with a river view are worth the extra few dollars”
 of 5 bubbles benbolch, 6 Jan 2017 | Read review
5 of 5