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Holiday Inn Express Grants Pass

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166 Reviews from our TripAdvisor Community

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Showing 165: English reviews
Reviewed 1 week ago

We checked into the hotel without reservations. The front desk person quickly took care of us. The room was clean and comfortable. The complimentary breakfast the next morning was delicious: Pre-made omelets, sausage patties, yogurt, cereal, fruit, breads, and delicious cinnamon rolls. The woman who staffed the breakfast area was wonderful. It wasn't just a job to her, she had...

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Helpful?
Thank Hank V
Oregon
Reviewed 3 weeks ago

I stayed in this hotel November 2016 for a business related trip. Check in was very simple and the staff was very pleasant. I reserved a king bed room and it was very spacious and clean. The bed was extremely comfortable. The only thing that I would change differently is the lighting in the bathroom as is it was very...

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Thank Boogie123
Huntsville, Alabama
Reviewed 20 October 2016

A quick overnight stop after a long day of driving north... beds were nice, breakfast buffet well stocked, hotel staff very nice. Fruit and coffee was available all the time. Nice fireplace sitting area downstairs. I'd stay there again if I was in the area.

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Thank Mike C
Doug B, General Manager at Holiday Inn Express Grants Pass, responded to this review

Thank you for taking the time to let us know how much you enjoyed our hotel. We appreciate you taking the time and we hope to be of service to you again in the near future. I did notice you didn't say there were any issues associated with your stay so my only inquiry would be why a four star...

Canada
Reviewed 8 October 2016

Excellent location - booked here because of other TA reviews. Room was clean and a good size. Bed was a little soft for our liking but oh well, is hard to get that one perfect. Front desk staff were very friendly. We would stay here again.

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Thank scrufgrove
Kansas City, Kansas
Reviewed 8 October 2016

Great stay for a couple of nights, I read the reviews about the noise and asked for a room on the south side of the building. Breakfast Bar was bounty full and front desk very helpful with local attractions and directions.

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Thank fairydream22
Reviewed 13 September 2016 via mobile

We have stayed at quite a few HI Express hotels but this one was not good. The walls were paper thin on both sides and above so we heard everyone. Very loud. The breakfast was not great either compared to other HIE hotels - they really did not have the same variety other properties offer. I would not stay here...

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1Thank PuraVida365
Doug B, General Manager at Holiday Inn Express Grants Pass, responded to this review

Thank you for taking the time to offer a review of our hotel from your last visit. I'm sorry you were kept awake by noise from other rooms. Unfortunately we have been running extremely occupancies for this time of year and it sounds like you were effected by this. We do get complaints from time to time about the noises...

Reviewed 5 September 2016

I have too much to say about this review so I am going to break it down into pros and cons. Our first room was next to the elevator and after a night of no sleep due to noise we asked to be moved to a new room. The new room still had the same issue just more of a...

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Thank Jon S
Doug B, General Manager at Holiday Inn Express Grants Pass, responded to this review

I am very disappointed in the experience you seem to have had at our hotel. I am very sorry and it seems most people have a more positive experience. Noise is our number one complaint especially from a couple of different location in the hotel but it seems to only effect light sleepers. Also, we are a four story hotel...

Lake Forest, California
Reviewed 28 August 2016

We made a mad dash from Southern California up to Washington and this was our first stop on the way up. It was a welcome sight for two weary travelers. The room was adequately sized. Clean and the beds were comfortable. Thanks for the place to crash and for the continental breakfast to begin our day.

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Thank Michelle G
Doug B, General Manager at Holiday Inn Express Grants Pass, responded to this review

Thank you for taking the time to let us know how much you enjoyed our hotel. I'm glad we were able to assist in the breaking up your long drive from California to Washington. We are very popular stop for travelers needing to break their trip into a couple of days. I'm glad you enjoyed our full breakfast buffet as...

Grants Pass, Oregon
Reviewed 24 August 2016

Nothing wrong with the hotel, but the staff was extremely rude. Check-in seemed like I was interrupting a dinner date the way I was treated. The guy was irritated and short. When I went down to ask a question about our room he scoffed and got the manager, who was also rude and short, when I asked if we had...

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2Thank Abbigale E
Doug B, General Manager at Holiday Inn Express Grants Pass, responded to this review

First of all I am so sorry this was your experience in our hotel. But I would say what you experienced is completely out of character for what you should expect when you stay with us. You can read many reviews which indicate we have some of the friendliest and most service oriented staff they have encountered in any hotel...

Oak Ridge
Reviewed 20 August 2016 via mobile

This hotel seemed to be an older HIE. The staff was okay, but nothing stood out. The breakfast was your normal HIE breakfast. The room wasn't the newest/nicest, but as I said before, the hotel had an older atmosphere/decor. Overall, this was an average hotel and was okay for staying in the Grants Pass area.

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Thank SumBug82
IHGService, Guest Relations Manager at Holiday Inn Express Grants Pass, responded to this review

Dear SumBug82, Thank you for writing a review on our hotel. Our goal is to deliver exceptional service and superior accommodation to all of our guests and we appreciate your business with us. It is nice to read that you have acknowledged the up to par service received from our staff. However, it is regrettable that you found our hotel...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
The Holiday Inn Express Grants Pass is conveniently located at the junction of Interstate 5 and the Redwood Hwy (Hwy 199). Our lodging offers you easy access to Rogue River thrills, antique shopping, wildlife watching and wine tasting. Seasonally, catch the exciting action of Grants Pass Downs horse racing, enjoy summer theater and art, try whitewater rafting, fishing or a jet boat excursion on the wild and scenic Rogue River. Shop in the open air at the Southern Oregon Public Market and in the Historic Towne Centre or enjoy a round of golf at one of the local courses. The Holiday Inn Express hotel accommodations feature: Simply Smart guest bath and bedding, Smart Roast in-room coffee, free local and 800 calls and free wireless HSIA. Enjoy a unique breakfast experience at our new Express Start breakfast bar served every morning. Featuring a selection of cheese omelets, bacon, biscuits and gravy, scrambled eggs, sausage, fruits, juices, cereals, breads/pastries & muffins, and even hard boiled eggs. We have also created the world's best tasting cinnamon roll. Visit Grants Pass, OR and Stay Smart at the Holiday Inn Express hotel. ... more   less 

Additional Information about Holiday Inn Express Grants Pass

Address: 105 NE Agness Ave, Grants Pass, OR 97526
Region: United States > Oregon > Grants Pass
Price Range: $172 - $174 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Grants Pass 2.5*
Number of rooms: 80
Reservation Options:
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Also Known As:
Holiday Inn Express Grants Pass Hotel Grants Pass
Holiday Inn Grants Pass
Grants Pass Holiday Inn
Hotel Style:
#8 Family Hotel in Grants Pass
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Grants Pass staff and other travellers.
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Questions? Get answers from Holiday Inn Express Grants Pass staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed on the second floor away from elevators and stairwells.”
 of 5 bubbles 945hankv, 30 Nov 2016 | Read review
“always top floor, away from elevators and vending”
 of 5 bubbles scrufgrove, 8 Oct 2016 | Read review
“Stay somewhere else”
 of 5 bubbles J8605ITjons, 5 Sep 2016 | Read review
“As I said - keep your distance from the ice machine!”
 of 5 bubbles 237amandab, 23 Jun 2016 | Read review
“On 4th floor, facing the interstate but no to little road noise.”
 of 5 bubbles ATLHistoryGeek, 20 Apr 2016 | Read review
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