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La Grande Inn

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84 Reviews from our TripAdvisor Community

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Showing 84: English reviews
Montesano, Washington
Reviewed 24 September 2014

This is an older property that could use an upgrade or 12. But, we got into town, needed a room for the night, didn't need much of anything other than a bed, and the La Grande Inn provided that at a decent price. The room was clean, didn't have any funny odor, and the beds were comfortable. This was the...

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Helpful?
1Thank Ed H
gmlilg, General Manager at La Grande Inn, responded to this review

I want you to know that I appreciate you taking the time to share your comments with us. I look forward to serving your future lodging needs.

Reviewed 23 August 2014

I was kinda worried about booking here because I usually stay at a Marriott. But I wanted an outdoor pool! Well when I walked in I was surprised to see the manager Janiee. Very friendly, pretty, and dressed nice! Phew what a relief! She gave me probably the nicest room overlooking the pool. The kid's were happy and swam every...

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Helpful?
1Thank F150HAIRSTYLIST
gmlilg, Manager at La Grande Inn, responded to this review

Thank you for the positive feedback about our hotel and allowing us to serve you. We greatly appreciate you giving us the opportunity to serve you and your family. We look forward to serving you next year.

Springfield, Oregon
Reviewed 3 August 2014

This Inn definitly needs a big face lift. The room was a good size, clean, & plenty of outlets, though not as accessible as they could be. We had the refrig. & coffee maker, no microwave which I really like to have. The outside hall carpets have seen better days & were filthy.We had a terrible time with the air...

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Helpful?
Thank JeanP3
gmlilg, Manager at La Grande Inn, responded to this review

I want you to know that the comment and suggestions we receive are taken seriously, sorry about the missing air conditioner remote. I will look into purchasing more of them and finding a way of attaching them permanently to the air conditioner. Sorry about the hall carpets we just recently got caught up on cleaning them all, we try really...

Portland, Oregon
Reviewed 23 July 2014

This was less than half the price of the best rated motel in La Grande. We inquired at that one and they were rude. We kept going. This was our 3rd try and they were friendly and the price was good! Our room was clean, small, but had a micro wave & fridge. There was a suitcase dolly that was...

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Helpful?
Thank 1shadeaufax
gmlilg, Manager at La Grande Inn, responded to this review

Your comments we're greatly appreciated thank you for taking the time to share them. I hope you become a repeat guest of ours.

Yakima
Reviewed 15 July 2014

We needed an overnight stay in La Grande and chose the La Grande Inn based on reviews and it was about middle of the road pricing between the most expensive place in La Grande and least expensive, reviews were decent and I essentially agree with most of them. It is an older property, but they work hard to keep it...

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Helpful?
Thank ExpeditionMan
gmlilg, Manager at La Grande Inn, responded to this review

A hotel is defined by the quality of service it provides to it's guests. Because of our success is measured by how our guest's evaluate our services and facilities, I want you to know that the comments and suggestions we receive are taken seriously. They tell us how what we're doing right, what we're doing wrong and how we can...

Liberty Lake, Washington
Reviewed 7 July 2014 via mobile

Stayed in town for graduation. Room did have a slight odor and air conditioning didn't keep us comfortable for sleeping. These are common problems for older hotels so didn't hold it against them. The price is right. Overall, if you are on a tight budget this hotel is for you!

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Helpful?
Thank John S
gmlilg, Manager at La Grande Inn, responded to this review

Thank you for taking the time to share your concerns with us, Firstly I want to apologize for the air conditioner not keeping your room cool and the musty smell. We will work on those issues, we hope to have you as a repeat guest. Once again thank you for giving us an opportunity to serve you.

Rupert, Idaho
Reviewed 22 June 2014

I was moving my daughter with a u-haul truck pulling a trailer with a car on it. We happened to stop and when inquired about where to park, Hannah, the front desk clerk was very knowledgeable about where to park and very friendly. She told us they were pretty full and she gave us 2 options to park and they...

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Helpful?
Thank dairygoddess
gmlilg, Manager at La Grande Inn, responded to this review

Thank you for taking the time to post your opinion about the La Grande Inn, we greatly appreciate it. We take great pride in customer service as well as the cleanliness of our rooms, we hope to see you back very soon.

Ontario, Oregon
Reviewed 17 June 2014

I have stayed here 4-5 times for work. Each time has been an easy check in, has wifi, decent breakfast. In and out with no problems. Is it the Waldorf Astoria? No. Is it a decent hotel in La Grande, OR? Yes.

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Thank Fauxden
gmlilg, Manager at La Grande Inn, responded to this review

I just wanted to thank you for staying with us . It was our pleasure having you here and I am hoping that you will become a repeat guest. Thank you for taking the time to comment about the hotel and the staff, we take great pride in our hotel.

Richland, Washington
Reviewed 26 March 2014

Our company stayed here for two weeks while on a project and the manager treated our staff as if we were employees of theirs. Manager on staff needs to reevaluate her understanding of hospitality and the value of service. Will not bring company back here or provide them business of any kind. Mold in shower, requested it to be addressed,...

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Helpful?
1Thank miracle5555
gmlilg, General Manager at La Grande Inn, responded to this review

Thank you for your comments. Comments such as this allow us to address areas of concern to help improve our overall guest services. Although I found no reports of illnesses due to the breakfast or in room mold, I have personally inspected these areas of concern and found none. Again thank you for your comments.

Reviewed 13 February 2014 via mobile

We stayed at this hotel last night with our dog. It seems if you own a dog it's okay for your room to be old and smelly! Well, it was disgusting and almost worse than anywhere we've ever stayed. To top it off we paid a $15 pet fee. The furniture was old and the room wreaked of Febreeze. It...

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Helpful?
Thank Norstor1
gmlilg, General Manager at La Grande Inn, responded to this review

Thank you for taking the time to share your comments with us. I'm concerned about the inconviences you experienced at our hotel during your recent visit as a result of your room. I want to apologize for the strong deodorizer smell that we use, we will look into another product. I want you to know that the comments I receive...

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Breakfast
  • Free Parking
  • Business Centre with Internet Access

Additional Information about La Grande Inn

Address: 2612 Island Ave, La Grande, OR 97850-9499 (Formerly Howard Johnsons)
Region: United States > Oregon > La Grande
Price Range: $72 - $87 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Grande Inn 2.5*
Number of rooms: 146
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Also Known As:
La Grande Hotel La Grande
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Questions & Answers

Questions? Get answers from La Grande Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Maybe a room in the back.”
 of 5 bubbles dann320, 27 Oct 2016 | Read review
“Stay Somewhere else”
 of 5 bubbles McShe, 26 Oct 2016 | Read review
“If you like dumps, this is the place”
 of 5 bubbles 998debram, 24 Oct 2016 | Read review
“Ask to speak with the manager. Had the privilege of meeting her and she is extremely knowledgeable and helpful.”
 of 5 bubbles George2117, 20 Jul 2015 | Read review
“Dont choose one. Go somewhere else.”
 of 5 bubbles 977katk, 16 Jul 2015 | Read review
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