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This property appeared old and worn. The chair in the living room looked as if it had gone through a war, the sofa had no springs. The bed was small and uncomfortable. The staff was pleasant and helpful and we enjoyed the recommended trip to...More
Response from McKenzie C, General Manager at Candlewood Suites MedfordResponded 20 October 2014
Thank you for taking the time to give us your feedback. I am happy to hear you found our staff to be helpful, Jacksonville is a must-see in Southern Oregon! As for the condition of our rooms, I am proud to say that...More
This place had a LOT of dogs...on the 1st, 2nd...AND 4th fl. I assume they were also on the 3rd fl., although we didn't check that one out. Generally hotels limit the pet rooms to the 1st fl. and occasionally the 2nd fl., but here...More
1 Thank HonestScoop
Response from IHGCare, Guest Relations Manager at Candlewood Suites MedfordResponded 29 September 2014
First of all, thank you very much for your recent stay at our hotel. I am so sorry to see you did not enjoy your overall experience with us. We’d like to obtain some additional detail regarding your experience so we have sent...More
When we arrived we got a room next too the elevator and it was noisy, they immediately moved us to a room far from there and it was so quiet. Love the kitchenette, perfect for making breakfast or warming up leftovers from the prior night...More
This is good for one or two nights as well, just keep in mind it is an extended stay hotel, so it does not have a free breakfast, they do provide in room coffee and free coffee in a fully stocked pantry that has a...More
There is absolutely no excuse for not being informed at the front desk that you are being placed in a smoking room. Had I been there with my little granddaughter, we would have ended up in the emergency room and Candlewood would have a lawsuit...More
Response from IHGCare, Guest Relations Manager at Candlewood Suites MedfordResponded 13 September 2014
First of all, thank you very much for your recent stay at our hotel. We are sorry to see you did not enjoy your overall experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you...More
US$126 - US$211 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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