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We stopped here for the night. I requested a non-smoking room (this motel is not non-smoking). When I entered the room it stunk of smoke. There was a sign on the door indicating it was non-smoking. I had a headache the rest of the evening...More
Response from 6Team, Brand Experience Team at Motel 6 Pendleton, OR - WestResponded 4 weeks ago
Dear Guest, Thank you for sharing your review. We are committed to delivering a clean, comfortable room and apologize for any failure in delivering on the commitment during your recent stay. We strive to provide a comfortable night's rest and are disappointed your stay was...More
We stayed at this place on July 14 for the Blake Shelton Concert. The first room they gave us was so dirty, there was no way we could stay there. Hair in the tub, moldy smell and moldy smell coming from the air conditioning unit....More
Thank Cindi D
Response from 6Team, Brand Experience Team at Motel 6 Pendleton, OR - WestResponded July 18, 2018
Dear Cindi, Thank you for taking the time to share your review. We strive to deliver a great guest experience, but it sounds as though we did not perform to our usual standards in this case. We have procedures in place related to our pest...More
Mr. G and his family are very nice and helpful. Genuinely cared about our vehicle issues and my father's health. Gave good advice and directions. Would definitely refer a friend to book here anytime. Right by a Denny's and near downtown. Made coffee anytime we...More
Front desk staff nice enough. However, the room was not well maintained. The seal in the toilet tank leaked and so the toilet would cycle on to refill water into the tank all night. Enough though the web information claims that there is a refrigerator...More
Never had I ever encountered a problem like this. I don't know who dropped the ball on this one but I am just completely frustrated by this experience.
I had booked 2 rooms in July because there was an event coming up in Pendleton. I...More