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Holiday Inn Express Portland (Airport Area)

233 reviews
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Traveller (17)
Room & Suite (16)
Dining (2)
Overview
  • Excellent33%
  • Very good46%
  • Average18%
  • Poor2%
  • Terrible1%
Travellers talk about
“hi express”(5 reviews)
“room was clean”(15 reviews)
“hear planes”(3 reviews)
Free Wifi
Free Parking
Breakfast included
Hot Tub
Non-Smoking Hotel
Free Airport Transportation
Suites
2.5 Star Hotel
All hotel details
Offers from Holiday Inn Express Portland (Airport Area)
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Rooms
Mar. 5Mar. 6
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1 room, 2 adults, 0 children
Standard Room
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Reviews (233)Write a Review
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Show reviews that mention
All reviewshi expressroom was cleanhear planesportland airportwould stay here againan early morning flightdecent hotelhot tubmax linerooms are nicechecking inthe shuttle drivergreat place to staypark and flybusiness centernice stayhappy hour
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11 - 15 of 228 reviews
Reviewed 7 August 2017 via mobile

Checked in for one night and Dorona was very helpful. She made a reservation for us at Saltys and even provided free chowder coupons. Hotel is under construction but rooms are nice and quiet and well kept.

Thank aktraveler97
Reviewed 6 August 2017

we stayed here a few days in may 2017. i was concerned initially when i saw the construction but it caused us no problems. i didn't hear construction noise. they had early breakfast and even to go breakfast for those on the go. no complaints....More

Thank Brooke H
Reviewed 9 July 2017 via mobile

Right now the hotel is undergoing renovation. The bed was comfortable. The room was spacious. We particularly liked the comfortable easy chair with ottoman. The handicap bath had plenty of counter space. It was very quiet between rooms but people above us were either jumping...More

Thank 625maryannm
Response from Kayla K, Front Office Manager at Holiday Inn Express Portland (Airport Area)Responded 10 July 2017

Thank you for taking the time to share your experience with us. I am happy to see your stay was comfortable and enjoyable. I am so sorry that our breakfast was not up to par. I have talked to staff to ensure that we are...More

Reviewed 6 July 2017

Stayed Sat 06/17/2017 as a 15K Point and $45 cash reward night. We had a bad feeling about this hotel as we pulled into their parking lot and saw all of the construction ongoing in a hotel wrapped in Tyvex. There were several other couples...More

Thank Jerry C
Response from Kayla K, Front Office Manager at Holiday Inn Express Portland (Airport Area)Responded 10 July 2017

Let me start by apologizing for the service you received. Let me assure you this is not the service we want for our guest. Customer satisfaction is our number 1 priority here at HIE. I have spoken to the staff about the issues you encountered...More

Reviewed 24 June 2017 via mobile

Beds are comfortable. Soft and firm pillows. The hotel is currently under construction. The hot tub is closed. The breakfast has a lot of variety- pancakes, eggs, omelettes, cinnamon rolls, sausage bacon, cereal, etc. but only oranges, apples and bananas for fruit. Chocolate chip cookies...More

Thank Dan G
Response from Kayla K, Front Office Manager at Holiday Inn Express Portland (Airport Area)Responded 3 July 2017

Thank you for taking the time to share your experience with us. We appreciate all feedback. I am sorry you had to encounter some noise from the airport. I do hope this doesn't discourage you from staying here again in the future.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Shuttle Bus Service
Airport Transportation
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Multilingual Staff
Dry Cleaning
Laundry Service
Self-Serve Laundry
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Hot Tub
Details
Price range
US$112 - US$201 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#25 Family Hotel in Portland
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$112 - US$201 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#25 Family Hotel in Portland
Room types
Non-Smoking Rooms, Suites, Family Rooms
Add Photo Photos
Traveller (17)
Room & Suite (16)
Dining (2)
Business Centre & Event Rooms (1)
Questions & Answers
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Rutali M
31 July 2017|
Answer
Response from JRottie | Reviewed this property |
We've been able to check in as early as 2:00 before. It usually depends if the rooms are cleaned. As far as remodeling is concerned, I don't know their schedule. The working was not disruptive to us during our stay. Enjoy... More
0
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BrittanyNicoleG
20 July 2016|
Answer
Response from Paul F | Reviewed this property |
During my last stay it closed at 10PM,however this may have been due to the time of year and the fact it was off peak season
0
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123
Room Tips
"No bad rooms here, but we always take the uppermost floor"
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"Thin walls"
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"It takes about 30 minutes on the Max to get to downtown from this location (45+ to get to Washington Park)."
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"We were on top floor (3rd floor) and it was extremely quiet. Others in our party were on first floor and it..."
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