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Holiday Inn Express Portland (Airport Area)

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Holiday Inn Express Portland (Airport Area)
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214 Reviews from our TripAdvisor Community

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Showing 210: English reviews
Grants Pass, Oregon
Reviewed 1 October 2016

Josh, who works at the Front Desk, was so apologetic for not being there to personally greet us upon our arrival. But that was okay, because he was baking chocolate chip cookies for the guests!!!! By the way, the cookies were absolutely delicious and worth waiting a few extra minutes. We were easily able to print our boarding passes at...

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Helpful?
Thank frequent_traveler290
Kayla K, Front Office Manager at Holiday Inn Express Portland (Airport Area), responded to this review

Thank you so much for the amazing 5 star review on your recent stay with us. We always strive to make our guest stay as great as yours went. We look forward to your next stay with us. Thank you again for the wonderful comments and as always thank you for choosing Holiday Inn Express. Kind Regards, Kayla Kempthorne Front...

Montgomery, Texas, United States
Reviewed 26 September 2016 via mobile

The accommodation were very pleasant. Easy to get to airport. The rooms were large and had plenty of room for packing luggage before flight. The beds were also comfortable. Would stay here if traveling from portland again.

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Helpful?
Thank Dan D
Kayla K, Front Office Manager at Holiday Inn Express Portland (Airport Area), responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Kayla Kempthorne Front Office Manager

NYC/Israel
Reviewed 19 September 2016

I spent 3 nights at the Holiday Inn Express, Portland Airport, in early July. I didn't pick the hotel, but instead was with a group in Portland for a wedding. Most of the group was at the hotel for one night but I decided to sightsee in Portland so I came early and stayed late. We all paid our own...

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Helpful?
Thank rdglady
Kayla K, Front Office Manager at Holiday Inn Express Portland (Airport Area), responded to this review

Thank you for your wonderful review~ it was such a pleasure to host you during your recent visit to Portland. Our staff enjoyed you as our guest and thank you for the compliment. Your comfort and overall experience at our Holiday Inn Express Portland Airport is a priority and we were happy to hear that you were able to make...

Pueblo CO
Reviewed 29 August 2016

Stayed here for six nights with the family during our Portland/surrounding areas vacation late July through early August. This HI Express suited our family of 4's needs very well the whole trip. Rooms were clean and comfortable, breakfast was good and it was conveniently located by the airport and near the Max line, which we got shuttle rides to almost...

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Helpful?
Thank ojimram
Kayla K, Front Office Manager at Holiday Inn Express Portland (Airport Area), responded to this review

Thank you so much for your review! We're happy to hear you had a comfortable stay with us. We will pass along your comments about the staff and service to the to all the employees. Thank you again, for your comments and feedback. We look forward in seeing again in the near future! Kind Regards, Kayla Kempthorne Front Office Manager

Roseburg, Oregon
Reviewed 5 August 2016 via mobile

I have stayed at this HOLIDAY INN EXPRESS several times. It is a very good place to stay before or after your flight from PDX. The rooms are very clean, staff is friendly and shuttle service to and from the airport is an EXCELLENT option when traveling. This will not be my last visit. I would highly recommend this establishment.

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Helpful?
Thank Carmen M
Kayla K, Front Office Manager at Holiday Inn Express Portland (Airport Area), responded to this review

Dear Carmen, I would like to thank you on your review of our hotel. We appreciate all of our guest feed back. Our staff here at the Holiday Inn Express strive each and everyday to deliver the best customer service that they possibly can. We want all of our guests to feel at home while staying with us. We hope...

Reviewed 29 July 2016

Your average Holiday Inn Express. Rooms were clean, staff was friendly and had all of the amenities you need for a short stay. Not sure if I couldn't find it or not but I believe there is only an ice machine on the first floor which is fine but a little inconvenient

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Helpful?
Thank Cyndi C
Kayla K, Front Office Manager at Holiday Inn Express Portland (Airport Area), responded to this review

Thank you for choosing to stay with us during your recent visit to Portland, OR. We also appreciate your feedback and comments. This helps us determine areas for improvement and things to keep doing! Thank you! We're glad you enjoyed our convenient location and I apologize for the inconvenience of the ice machine. Please come back and join us again...

ohio
Reviewed 29 July 2016

Our king bed room was perfect. It was large, and clean (Very clean). We arrived at 5 pm and were offered a wine/beer and snack reception from 5-7. A nice surprise after traveling. The check in folks were friendly and quick. The bathroom was large and super clean and lots and lots of towels. The free breakfast buffet was just...

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Helpful?
Thank ohiotraveler121
Kayla K, Front Office Manager at Holiday Inn Express Portland (Airport Area), responded to this review

Thank you for staying at our hotel. We strive to provide helpful staff eagerly ready to serve with a smile and meet your every need. We continuously try to improve our operation. Your feedback indicates we are on the right track. Thank you for letting us know! We hope you can stay again soon. We'll keep working hard to keep...

Columbia Falls, Montana
Reviewed 26 July 2016

We traveled to Vancouver/Portland metro area on very short notice because of an illness in our family. Vancouver was completely booked, so we had to venture over to Portland to find a room. Holiday Inn Express by the airport was the only hotel that had an available room. They let us check in at 2:00 a.m. and couldn't have been...

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Helpful?
Thank Leslie C
Kayla K, Front Office Manager at Holiday Inn Express Portland (Airport Area), responded to this review

Thank you for staying with us. We appreciate your feedback and kind words. I was happy to read that our staff took good care of you while you were in town under the circumstances. We try hard to satisfy the needs of every guest in our hotel. Thanks again and look forward to your next visit. Kind Regards, Kayla Kempthorne...

Reviewed 3 July 2016 via mobile

Stopped in Portland to visit my nephew. This hotel site was convenient to the highway. Free hotel shuttle service to take my daughter and I to the MAX transit station was an added bonus. Will be sure to request a room away from elevator next time.

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Helpful?
Thank Rebecca L
Kayla K, Front Office Manager at Holiday Inn Express Portland (Airport Area), responded to this review

The Holiday Inn Express Portland Airport thanks you for taking the time to write a review. We appreciate that you took advantage of our location: minutes from Downtown with a personal vehicle or with a complimentary shuttle ride to our local "Maxx" light rail system. I apologize if you were not fully able to enjoy your room due to the...

Reviewed 21 June 2016 via mobile

On the positive side, the room overall was nice and the bathroom was spacious. Did have a small desk with one available plug for a computer and one free plug near the bed to plug in my iPhone/alarm. So met my minimum requirements for a nice place to stay. I got in late and left early, so I can't add...

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Helpful?
Thank Edward W
Kayla K, Front Office Manager at Holiday Inn Express Portland (Airport Area), responded to this review

Thank you for taking the time to share your feedback with us. It is disappointing that we fell below your expectations on several aspects. I have taken note of your concerns and these shall be addressed with our team appropriately to consider for improvements needed in order to achieve complete guest satisfaction. We look forward to wowing you on your...

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Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located only three miles from Portland International Airport, the Holiday Inn Express Portland Airport Hotel & Suites is just minutes away from Cascade Station, Portland s newest shopping and dining experience.Downtown Portland and all the attractions of the Rose City, including Portland s Famous Annual Rose Festival, the Rose Garden Coliseum & Portland Convention Center, Washington Park s World-Famous gardens, the Oregon Zoo, OMSI and more, are easily accessible from Portland s speedy MAX trains and award-winning public transportation service.The hotel offers a variety of amenities including complimentary Airport Shuttle Service, Park and Fly packages, Business Services and Recreational Facilities. Come enjoy a Great Night Sleep with our New Tempurpedic Premium Mattresses!Our complementary Express Start Breakfast Bar offers a selection of hot entrees like fluffy scrambled eggs, cheesy omelets, sausage patties, crispy bacon and sausage gravy with flaky biscuits to satisfy the heartiest of appetites... all complementary.For the Business Traveler, our Executive Rooms offers all the amenities you have come to expect upgraded décor, complimentary newspapers and high speed internet access. With all this and more, let the Holiday Inn Express Portland Airport Hotel & Suites be your Home Away from Home in the Rose City. ... more   less 

Additional Information about Holiday Inn Express Portland (Airport Area)

Address: 11938 NE Airport Way, Portland, OR 97220
Region: United States > Oregon > Portland
Price Range: $162 - $270 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Portland (Airport Area) 2.5*
Number of rooms: 79
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Also Known As:
Holiday Inn Express Portland (Airport Area) Hotel Portland
Holiday Inn Portland
Portland Holiday Inn
Hotel Style:
#36 Family Hotel in Portland
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Portland (Airport Area) staff and other travellers.
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Questions? Get answers from Holiday Inn Express Portland (Airport Area) staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“It takes about 30 minutes on the Max to get to downtown from this location (45+ to get to Washington Park).”
 of 5 bubbles ojimram, 29 Aug 2016 | Read review
“We were on top floor (3rd floor) and it was extremely quiet. Others in our party were on first floor and it was also quiet.”
 of 5 bubbles ohiotraveler121, 29 Jul 2016 | Read review
“Choose top floor, as the floors are loud.”
 of 5 bubbles rkot0208, 31 May 2016 | Read review
“If you really can not take the traffic noise, take a room from the southern end.”
 of 5 bubbles VikingOlaf, 17 Mar 2016 | Read review
“Make a decision that works for you. This didn't work for me.”
 of 5 bubbles SleeptightPDX, 13 Oct 2015 | Read review
5 of 5