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Four Points by Sheraton Portland East

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Four Points by Sheraton Portland East
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199 Reviews from our TripAdvisor Community

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Showing 197: English reviews
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Reviewed 8 January 2017 via mobile

For 90 bucks a night I was a bit disappointed in the condition of our room. Although it was clean, housekeeping needs to pay attention to the small details. Crooked pictures on walls, no trash can liners. MAINTENANCE: ripped window screen, some furniture in need of a trip to the garbage dumpster. SUGGESTION: install some kind of shelving in the...

Thank lucke107
Reviewed 10 July 2016

Stayed here after driving from Wis. Was very relaxing, comfortable and quiet. Enjoyed room service the first night, which was very good and quickly delivered. Nice staying on the east side of the city near the Columbia River Gorge Historic Highway.

Thank Mary P
About Hotel's Favourite Review
LaRhonda S, Starwood Hotels at Four Points by Sheraton Portland East, responded to this review

Dear Mary P, Thank you for your great review of our Four Points by Sheraton Portland East! All the best.

Atlanta, Georgia
Reviewed 30 December 2016

It's been a few months since I've been there but still the same great place, now with a remodeled lobby desk reception area too. I always enjoy the service, they even welcome me back remembering my preference of being on the top floor in a room that has a view of the Mountain (on a clear day that is). Been...

Thank meganmacs
LaRhonda S, Starwood Hotels at Four Points by Sheraton Portland East, responded to this review

Dear meganmacs, Thank you for your loyalty to our hotel! We're thrilled to learn you always have a great stay with us. Thank you for sharing your experience and we look forward to seeing you the next time! All the best.

Seaside, Oregon
Reviewed 4 December 2016

My husband and I recently stayed at Four Points and enjoyed our stay. It wasn't easy checking in, however. We were the only ones in the lobby, and I do mean, the only ones. Once someone finally came along to check us in, he took our credit card and we lost him for a long time. I've never been anywhere...

Thank Linwa
Jacksonville, Florida
Reviewed 15 October 2016

We went on a business trip and it seems that all hotels in Portland were booked. We had booked another hotel but when we got there the hotel was way below our expectations and so our ordeal started. My manager stopped at the Embassy hotel but didn't have any vacancies and the clerk took the time to help us find...

Thank Eluminaz
LaRhonda S, Starwood Hotels at Four Points by Sheraton Portland East, responded to this review

Dear Eluminaz, We sincerely regret to hear of your poor recent experience with us and apologize for the inconveniences you encountered during your stay. We take our guest reviews very seriously, and have addressed your comments with our team to improve guest experience. Thank you for taking the time to share this feedback with us, and we hope you will...

Reviewed 2 October 2016

This hotel is located in an out of the way place for most visitors, and because of that--and a few other details I'll get to--it's less exorbitant than most middling hotels in Portland. While I wouldn't recommend it for a honeymoon or big-deal vacation, I went to visit relatives, who had all consolidated themselves under one roof and no longer...

Thank SeattleYo_Mama
LaRhonda S, Starwood Hotels at Four Points by Sheraton Portland East, responded to this review

We are disheartened to hear you did not like our accommodations and did not have a more enjoyable experience during your recent stay. While we understand our style may not appeal to everyone, we do expect to deliver exceptional service for a memorable visit. We appreciate you taking the time to share your feedback with us, and will address your...

Reviewed 27 September 2016

Shuttle bus showed up after an hour after phone call. It was during the daytime, and no traffic. Complained to manager on duty at the front desk, and he basically shrugged us off. Hotel room itself is alright, and hygiene level is alright.

LaRhonda S, Starwood Hotels at Four Points by Sheraton Portland East, responded to this review

Dear QQNNBB, We apologize for the long wait for the airport shuttle. We strive our best to accommodate our guests in a timely matter. Our shuttle bus driver did unfortunately encounter traffic during the day. Thank you for your review - all the best.

Reviewed 27 September 2016 via mobile

We stayed here because we got a priceline deal. Pros: location is good for arriving late at night as it is right off the interstate. The room was clean. Cons: room was run down. Check in was slow. Noise from other rooms was terrible, not partying, just people talking in their rooms at all hours of the night that could...

Thank Suzontheroad100
LaRhonda S, Starwood Hotels at Four Points by Sheraton Portland East, responded to this review

Dear subenn, We are disheartened to hear you were dissatisfied with our hotel and did not enjoy your stay. We certainly understand the importance of minimizing noise so all of our guests can have a comfortable experience, and we are very sorry you were disturbed by noisy guests during your visit. We appreciate you taking the time to share your...

Cheltenham, United Kingdom
Reviewed 25 September 2016 via mobile

Good overnight stop. Huge rooms which are clean and comfortable. Great choice of cooked breakfast. Safe area which is close to main travel routes. Good looking pool, jacuzzi and gym although I didn't get time to use them. Overall very good, clean and comfortable.

Thank sunseeker68_19
LaRhonda S, Starwood Hotels at Four Points by Sheraton Portland East, responded to this review

Thank you for your glowing review! We hope to host you again soon - take care.

San Francisco, California
Reviewed 22 September 2016

This place is definitely not centrally located but convenient nonetheless. Close to freeway access and down the road from the airport. Nice facilities, nice staff, good food, well appointed, and comfortable... what more can you ask for? Even though it's a bit out of the way from where I need to be, I already booked my next stay. Recommend for...

Thank Lin900

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  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Four Points by Sheraton Portland East is near Portland Airport, downtown Portland, and Gresham, OR. The hotel has a 24-hour indoor pool, a 24-hour fitness center, a 24-hour business center, 24-hour laundry facilities, and flexible meeting/event space. ... more   less 

Additional Information about Four Points by Sheraton Portland East

Address: 1919 NE 181st Avenue, Portland, OR 97230
Region: United States > Oregon > Portland
Price Range: $148 - $463 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton Portland East 3*
Number of rooms: 74
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Also Known As:
Four Points By Sheraton Portland East Hotel Portland
4 Points By Sheraton Portland East
Four Points Portland East
Sheraton Portland
Portland Sheraton
Portland Four Points
Hotel Style:
#6 Spa Hotel in Portland
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton Portland East staff and other travellers.
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Questions? Get answers from Four Points by Sheraton Portland East staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I like the top floor facing the street you can get a view of Mount Hood sometimes”
 of 5 bubbles meganmacs, 30 Dec 2016 | Read review
“Request for a room facing the parking lot. A room facing the road will exposed you to road noise.”
 of 5 bubbles Konea2178, 15 Jul 2016 | Read review
“The room we had was on the 3rd floor and was quiet”
 of 5 bubbles harleyquilt, 11 Jul 2016 | Read review
“Top floor is quieter because no one is above you.”
 of 5 bubbles LittleLindaLee, 7 Jul 2016 | Read review
“Parking lot room”
 of 5 bubbles tkfuntrips, 25 May 2016 | Read review
5 of 5