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Four Points by Sheraton Portland East

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Four Points by Sheraton Portland East
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196 Reviews from our TripAdvisor Community

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Showing 194: English reviews
Jacksonville, Florida
Level Contributor
87 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 15 October 2016

We went on a business trip and it seems that all hotels in Portland were booked. We had booked another hotel but when we got there the hotel was way below our expectations and so our ordeal started. My manager stopped at the Embassy hotel but didn't have any vacancies and the clerk took the time to help us find... More 

Helpful?
Thank Eluminaz
LaRhonda S, Starwood Hotels at Four Points by Sheraton Portland East, responded to this review

Dear Eluminaz, We sincerely regret to hear of your poor recent experience with us and apologize for the inconveniences you encountered during your stay. We take our guest reviews very seriously, and have addressed your comments with our team to improve guest experience. Thank you for taking the time to share this feedback with us, and we hope you will... More 

Seattle
Level Contributor
58 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 2 October 2016

This hotel is located in an out of the way place for most visitors, and because of that--and a few other details I'll get to--it's less exorbitant than most middling hotels in Portland. While I wouldn't recommend it for a honeymoon or big-deal vacation, I went to visit relatives, who had all consolidated themselves under one roof and no longer... More 

Helpful?
Thank SeattleYo_Mama
LaRhonda S, Starwood Hotels at Four Points by Sheraton Portland East, responded to this review

We are disheartened to hear you did not like our accommodations and did not have a more enjoyable experience during your recent stay. While we understand our style may not appeal to everyone, we do expect to deliver exceptional service for a memorable visit. We appreciate you taking the time to share your feedback with us, and will address your... More 

NY
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 27 September 2016

Shuttle bus showed up after an hour after phone call. It was during the daytime, and no traffic. Complained to manager on duty at the front desk, and he basically shrugged us off. Hotel room itself is alright, and hygiene level is alright.

Helpful?
Thank QQNNBB
LaRhonda S, Starwood Hotels at Four Points by Sheraton Portland East, responded to this review

Dear QQNNBB, We apologize for the long wait for the airport shuttle. We strive our best to accommodate our guests in a timely matter. Our shuttle bus driver did unfortunately encounter traffic during the day. Thank you for your review - all the best. More 

Travellers are raving about these Portland hotels

Level Contributor
3 reviews
Reviewed 27 September 2016 via mobile

We stayed here because we got a priceline deal. Pros: location is good for arriving late at night as it is right off the interstate. The room was clean. Cons: room was run down. Check in was slow. Noise from other rooms was terrible, not partying, just people talking in their rooms at all hours of the night that could... More 

Helpful?
Thank Suzontheroad100
LaRhonda S, Starwood Hotels at Four Points by Sheraton Portland East, responded to this review

Dear subenn, We are disheartened to hear you were dissatisfied with our hotel and did not enjoy your stay. We certainly understand the importance of minimizing noise so all of our guests can have a comfortable experience, and we are very sorry you were disturbed by noisy guests during your visit. We appreciate you taking the time to share your... More 

Cheltenham, United Kingdom
Level Contributor
34 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 25 September 2016 via mobile

Good overnight stop. Huge rooms which are clean and comfortable. Great choice of cooked breakfast. Safe area which is close to main travel routes. Good looking pool, jacuzzi and gym although I didn't get time to use them. Overall very good, clean and comfortable.

Helpful?
Thank sunseeker68_19
LaRhonda S, Starwood Hotels at Four Points by Sheraton Portland East, responded to this review

Thank you for your glowing review! We hope to host you again soon - take care. More 

San Francisco, California
2 reviews
Reviewed 22 September 2016

This place is definitely not centrally located but convenient nonetheless. Close to freeway access and down the road from the airport. Nice facilities, nice staff, good food, well appointed, and comfortable... what more can you ask for? Even though it's a bit out of the way from where I need to be, I already booked my next stay. Recommend for... More 

Helpful?
Thank Lin900
Las Vegas, Nevada
Level Contributor
26 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 16 September 2016 via mobile

You get off the plane, grab your luggage, pick up your rental car and hope to figure out the new car and navigation before you jump on the road in a strange town. Have no fear, this hotel is literally straight down the road from the airport. Easy on, easy off. It has a restaurant next door that we will... More 

Helpful?
Thank Caryn K
LaRhonda S, Starwood Hotels at Four Points by Sheraton Portland East, responded to this review

Dear Caryn K, Thank you for sharing your review! Take care. More 

San Jose, California
Level Contributor
6 reviews
5 hotel reviews
Reviewed 11 September 2016 via mobile

Looked like they were doing some remodeling in the lobby area. Process to check in and out was fine. We were upgraded to a suite room. Room was clean and spacious for 2. They have a small fitness room, indoor pool and jacuzzi. Only complaint would be that the walls are pretty thin. We could hear whole conversations from the... More 

Helpful?
Thank Lisa T
LaRhonda S, Starwood Hotels at Four Points by Sheraton Portland East, responded to this review

Dear Lisa T, Thank for sharing your review! Take care. More 

Santa Ana, California
Level Contributor
3 reviews
Reviewed 31 August 2016

I really like this hotel because it's convenient to where I need to be and also very clean and comfortable. I've stayed there almost a dozen times now and am still impressed by the comfort of the beds! The staff is very professional and not overbearing/fake which I really appreciate. I feel like I belong there rather than just a... More 

Helpful?
Thank l0ngtime
Virginia
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 29 August 2016

I stayed at the hotel for 5 days Aug 12th to 18th, I was there for work. First I will say that while the hotel is on a main artery, the entrance is on the off street making it difficult to find the entrance. The lobby was clean moderately decorated. I checked in pretty quickly. The service rep was friendly... More 

Helpful?
Thank travel1moretime

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Four Points by Sheraton Portland East is near Portland Airport, downtown Portland, and Gresham, OR. The hotel has a 24-hour indoor pool, a 24-hour fitness center, a 24-hour business center, 24-hour laundry facilities, and flexible meeting/event space. ... more   less 

Additional Information about Four Points by Sheraton Portland East

Address: 1919 NE 181st Avenue, Portland, OR 97230
Region: United States > Oregon > Portland
Price Range: $147 - $387 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton Portland East 3*
Number of rooms: 74
Reservation Options:
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Also Known As:
Four Points By Sheraton Portland East Hotel Portland
4 Points By Sheraton Portland East
Four Points Portland East
Sheraton Portland
Portland Sheraton
Portland Four Points
Hotel Style:
#6 Spa Hotel in Portland
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton Portland East staff and other travellers.
1 question
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Questions? Get answers from Four Points by Sheraton Portland East staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request for a room facing the parking lot. A room facing the road will exposed you to road noise.”
 of 5 bubbles Konea2178, 15 Jul 2016 | Read review
“The room we had was on the 3rd floor and was quiet”
 of 5 bubbles harleyquilt, 11 Jul 2016 | Read review
“Top floor is quieter because no one is above you.”
 of 5 bubbles LittleLindaLee, 7 Jul 2016 | Read review
“Parking lot room”
 of 5 bubbles tkfuntrips, 25 May 2016 | Read review
“Every room we've been in has been good.”
 of 5 bubbles F5110YGstevel, 8 May 2016 | Read review
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