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Fairfield Inn & Suites Portland Airport

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248 Reviews from our TripAdvisor Community

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Showing 244: English reviews
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Walla Walla, Washington
Reviewed 6 days ago NEW

This is the first Marriott I have been to in 3 years and my room key was not ready when I arrived. I presented my card and the clerk was confused. I told her I checked in 3 hours ago. She said they have no control over mobile check in. They do not get those messages. I asked if they...

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Helpful?
Thank elliott99362
Sheryl S, Guest Relations Manager at Fairfield Inn & Suites Portland Airport, responded to this review

We apologize for the unfortunate experiences you encountered during your recent stay with us in Portland. It is our goal to make all of our guest feel welcomed, and we all work very hard to give our guest clean, fresh rooms. Again, we apologize that this wasn't the case during your stay. We would love to offer you a full...

Everett, Washington
Reviewed 1 week ago via mobile

We stayed here years ago & had a good experience. The hotel has been updated w/ bright, modern colors & glass art in the lobby. Room was quiet, clean & bed was comfortable. Everything in working order. Complementary hot breakfast buffet w/ lots of options including fresh fruit, yogurt, etc...Fairfield has upgraded its breakfast which is nice. The location is...

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Helpful?
Thank 3NWnatives
Hillsboro, Oregon
Reviewed 2 weeks ago via mobile

We stayed here using their "Park & Fly". The staff was friendly, the shuttle went early in the AM, which some shuttles don't ; & an object we left in the room was mailed to our home address. The breakfast is usually good ; we left too early to eat it this trip. Will definitely stay there again when flying.

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Helpful?
Thank Diane M
Declo, Idaho
Reviewed 2 weeks ago

I was attached at check-in by evening manager because I had reserved 2 rooms online under "friends and family" (I guess I can't do that???) I had know idea, but instead of explaining it to me and trying to help me, I was treated extremely poor. The beds are not queen beds and my room and hallway were musty smelling....

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Helpful?
2Thank Cinman123
Sheryl S, General Manager at Fairfield Inn & Suites Portland Airport, responded to this review

I am sorry that you felt unwelcome and frustrated. We pride ourselves on providing the Marriott Standards and Experience you expect and I apologize this was not the case for you. Marriott Standards for Friends and Family Rates are for one room only. Marriott Associates that allow Friends and Family travel on their behalf should always make clear the rules...

Reviewed 5 weeks ago via mobile

Nice hotel! Fast service, delicious breakfast (even vegan can find something to eat-fruit, porridge, nuts, sugar free jam) Clean rooms, fresh press. No problems with facilities or service. Perfect for express stay.

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Helpful?
Thank carymaison
Lincoln City, Oregon
Reviewed 12 March 2017

I have reviewed this property before, and raved about how it felt like going home, everyone was fantastic. I have stayed at this location 16-20 times over the last year and the last few, especially this last one, left me wondering if it isnt time I moved on to another of the many options. The staff changes are difficult to...

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Helpful?
2Thank PrincessGiggles
Sheryl S, General Manager at Fairfield Inn & Suites Portland Airport, responded to this review

Ms. Giggles~ I want to apologize for the unfortunate circumstances you experienced during your last visit with us in Portland. Unfortunately we have had staffing changes as staffers have moved-on to other endeavors in their lives. We insist that all staffers represent Marriott in the best light and we are all always undergoing training to be sure we have the...

Rotterdam, New York
Reviewed 4 March 2017

My family and I recently stayed at this hotel. We flew in to Portland, OR somewhat last minute to attend a funeral. We live on the East Coast so we were not familiar with this area. We selected Fairfield for it's proximity to the airport. We purchased several rooms so we could stay together. The lobby was very welcoming. Front...

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Thank longoverdue
Puyallup, Washington
Reviewed 3 March 2017 via mobile

As a platinum member you gauge a lot of Marriott properties. Fairfield is a reasonably priced, clean option. This property was our conference officials hotel for years. We have changed as the room rate has continued to go up with no improvements other than the breakfast. Breakfast staff and food choice is outstanding. Staff at the front desk has dropped...

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1Thank Michael B
Lancaster, PA
Reviewed 4 January 2017

Exactly what you expect from a Fairfield.......plus a very nice home feel to the lobby. Our one night stayover went exactly as planned. A straight shot right to the airport and the shuttle is up very early too.

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Thank IrishFan-80
San Francisco, California
Reviewed 24 December 2016 via mobile

Husband and I stayed for three days on a family vacation with two children. If you look really closely you can see the wear and tear all over the rooms; the bathroom in particular is in need of updating. We experienced a few issues with the television where the remote stopped working and someone from the front desk came up...

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Helpful?
1Thank LW1231
Sheryl S, Manager at Fairfield Inn & Suites Portland Airport, responded to this review

Dear valued guest, Thank you for choosing the Fairfield Inn and Suites at the Portland Airport. I am very sorry to hear that our housekeeping policies were strange to you and that you felt that we did not take care of you in the way that you expected. I will definitely be passing your comments on to my housekeeping team...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
At Fairfield Inn Portland Airport you can count on friendly service, a clean, comfortable room, and great features and amenities, all at a very reasonable rate. We'll help you get started with a complimentary extended hot breakfast breakfast that includes scrambled eggs, sausage patties, make-your-own waffles, hard boiled eggs, yogurt, fresh fruit, cold cereal, assorted breakfast breads, and juice. ... more   less 

Additional Information about Fairfield Inn & Suites Portland Airport

Address: 11929 NE Airport Way, Portland, OR 97220-1079
Region: United States > Oregon > Portland
Price Range: $167 - $307 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Portland Airport 2.5*
Number of rooms: 106
Reservation Options:
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Also Known As:
Fairfield Inn Portland Airport Hotel Portland
Fairfield Portland
Portland Fairfield Inn
Hotel Style:
#46 Business Hotel in Portland
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Questions & Answers

Here's what travellers have asked, with answers from Fairfield Inn & Suites Portland Airport staff and other travellers.
2 questions
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Durham, North Carolina
over a year ago

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Questions? Get answers from Fairfield Inn & Suites Portland Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There are no good rooms.”
  • Where do I put my toiletries?
  • What a joke. It looks like Motel 6
elliott99362, 18 Apr 2017 | Read review
“The beds in the double rooms are Full size beds not Queens.”
Cinman123, 4 Apr 2017 | Read review
“All rooms were quiet. There is no particular "good view".”
longoverdue, 4 Mar 2017 | Read review
“Room is on the second floor left corner quit room nice big king size bed”
ivoryg8, 28 Aug 2016 | Read review
“If you like hot tubs go elsewhere.”
kevini987, 4 Jul 2016 | Read review
5 of 5