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The Benson, a Coast Hotel

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Traveller (521)
Room & Suite (628)
Dining (82)
Certificate of Excellence

About

Location
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Certificate of Excellence
Explore all Portland has to offer from one of the city's most treasured historic landmarks. Founded in 1913, The Benson features elegant European design with a host of modern amenities. See why US presidents and CEOs have made The Benson their home away from home for a hundred years-and why The Oregonian voted us Best Portland Hotel in 2012.
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Property amenities
Room service
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
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Room features
Air conditioning
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Historic Hotel
Centrally Located
HOTEL CLASS
Hotel links
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Location

Full view
100Great for walkers
Grade: 100 out of 100
422Restaurantswithin 0.5 km
90Attractionswithin 0.5 km
2,768Reviews
1,186Photos
38Q+A
100Room tips
Traveller rating
  • 1,564
  • 774
  • 259
  • 111
  • 61
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Popular mentions
Great hotel and great stay! Location is good! Quick, easy access to all of downtown Portland! Very friendly, welcoming and helpful staff! They all went out of the way to make our stay enjoyable and to offer help with anything we needed!
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Hotel's Favourite
Our family was here for Christmas in Portland and the Benson was perfect. Easy walk to Powell's bookstore, downtown shopping and restaurants. Beautiful lobby with huge tree for family holiday photos. Room was comfortable, great beds and linens and a nice bathroom with deep tub.
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Response from luizah97034, Guest Relations Manager at The Benson, a Coast Hotel
Responded Dec. 30, 2018
Thank you for your wonderful comments! Christmas is a magical time at The Benson and we are thrilled that you were able to join us. Our convenient downtown location is perfect for seeing all that Portland has to offer. We have recently completed our guest room renovation that refreshed our guest rooms with many of the amenities our guests have requested, so we are pleased that you enjoyed your room. Our goal is always to not only meet, but to exceed a guest's expectations, so to learn that we have created a memorable stay, is extremely gratifying. We thank you for your review! We look forward to your return visit.
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Our 4th time staying at the Benson Hotel Portland OR was wonderful because it is class, clean, comfortable, & caring. Staff is welcoming & professional. Location is the best for parking & walk to many restaurants & Voodoo Donuts
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Response from luizah97034, Guest Relations Manager at The Benson, a Coast Hotel
Responded 2 days ago
Thank you for the Five-Star Rating and Review. We are glad to have you back for another enjoyable stay with us! We have recently completed a guest room refresh to incorporate some of the amenities that our guests have been requesting. Our hope is to always maintain the historic beauty and ambiance of the property, but also incorporate some of the modern amenities our guests desire. We pride ourselves on the friendly and accommodating nature of our staff and we are pleased to hear that is just what you experienced. We are happy to hear that you were able to take advantage of the Hotel’s convenient downtown location. We look forward to your return visit to The Benson.
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The amenity fee is a farce. We slept in the hotel, and that's it, but had to pay for the coupons for "complimentary" items we didn't use, and wines we didn't taste? We never even logged into the wifi. I pre-paid for a double queen for two nights, and another $42 per night for
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Response from luizah97034, Guest Relations Manager at The Benson, a Coast Hotel
Responded 2 days ago
Thank you for providing a review and feedback. You’ll find basically all of the downtown boutique hotels charge an amenity fee, yet our amenity offering prevails. Even with the amenity fee The Benson is viewed as a great value by the majority of guests. On average our rates are $30–50 less than competing national brand hotels. Nevertheless, we appreciate your input and I would welcome the opportunity to speak with you about the amenity fee. If you have a moment to visit, please feel free to contact me in The Executive office at your convenience. Again, thank you for your comments and we look forward to your return visit.
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My husband and I spent 2 nights at The Benson to celebrate our 26th anniversary. Everything about this hotel exceeded our high expectations. The hotel is a beautiful grand dame with the public spaces emphasizing this history of this iconic landmark. But hallways and guestrooms
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Response from luizah97034, Guest Relations Manager at The Benson, a Coast Hotel
Responded 2 days ago
Thank you for your Five Star Review! We are very proud of our legacy and have worked diligently over the years to maintain the beauty and historic ambiance of The Benson, while still providing the modern touches that our guests have requested during their visits. Our friendly and accommodating staff are the cornerstone of our success and we are pleased to hear that you experienced just that. We'll be certain to give a special acknowledgement to Matt! We are thrilled to learn that you chose to spend this special anniversary with us at The Benson, as our goal is to not only meet, but to exceed a guest's expectations. To learn that we have created a memorable stay for both of you is extremely gratifying. All of your kind remarks about your experience at The Benson are greatly appreciated and will be shared with the team. We look forward to your return!
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Photo provided by managementThe Benson, a Coast Hotel
The large soaking tub in the Presidential Suite master bath is a luxury experience.
Photo provided by managementThe Benson, a Coast Hotel
The private bedroom in the Presidential Suite features a wall to wall custom made wardrobe, a luxurious European bed with a Tempur-Pedic mattress and a 55″ television.
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Is there an airport shuttle available to and from your hotel?
I’m not sure but I don’t think so I took light rail from the airport. I took an Uber back.
1 vote
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Is there an airport shuttle available to and from your hotel?
I used uber and also I saw the MAX trains but I cannot answer the question about the shuttle. I am pretty sure that the hotel will kindly answer your question.
0 votes
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Are sleeper sofas available in the Junior Suites?
Yes, the junior suites do have couches with pull out beds.
0 votes
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Reed College is out in the suburbs. There is a lovely park across the street with the Crystal Springs Rhododendron Garden. You will certainly need some sort of transportation (Uber, rental car, public transit) to get there.
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"High floor is more quiet. "
"Our room was very warm, even with the heat turned off and the window opened the small amount it could be opened."
"Facing Broadway is nice."
"Earplugs are available in each room in a side drawer if needed."
"Ask for a tour and a history lesson, it's really interesting!"
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PRICE RANGE
US$168 - US$331 (Based on Average Rates for a Standard Room)
LOCATION
United StatesOregonPortlandDowntown
NUMBER OF ROOMS
287
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