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Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
An excellent hotel that has become a mainstay for my frequent trips to Portland. Professional and caring staff, beautifully appointed rooms, and convenient check-in and check-out, I feel at home here and in good hands.
Review collected in partnership with Coast Hotels
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank pgalla782838
Response from Luiza H, Guest Relations Manager at The Benson, a Coast HotelResponded 1 week ago
Thank you for your Five-Star Rating and Review! We look forward to your return visit to The Benson Hotel.
The history sells the place, the renovations will update the venue, but I personally think they need more space for clothing. Otherwise, this was a nice place to stay, and I can see going back. It was centrally located, had a great restaurant next door...More
Review collected in partnership with Coast Hotels
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank enigmasubrosa
Response from Luiza H, Guest Relations Manager at The Benson, a Coast HotelResponded 1 week ago
We appreciate your review of The Benson Hotel. It’s a pleasure to hear that you enjoyed The Benson’s historic allure and convenient location during your time spent with us. Thanks again for choosing The Benson Hotel and we hope to see you again soon.
We made plans for our 39th wedding anniversary. We live in Portland, and we have made the Benson an anniversary weekend every 3 or 4 years. Nice atmosphere, and the staff was beyond excellent. We have always looked forward to our time here, and this...More
Review collected in partnership with Coast Hotels
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank R H
Response from Luiza H, Guest Relations Manager at The Benson, a Coast HotelResponded 1 week ago
Thank you for selecting The Benson Hotel for your special anniversary celebration! We pride ourselves on the friendly and accommodating nature of our staff and we are pleased to hear that is just what you experienced. We are thrilled that we were able to make...More
Service was everyone was excellent - immediate and friendly - particularly in the lobby Palm Court restaurant. There are nearby parking garages but we used the valet parking for convenience which was worth the extra $40 a day to us.
Review collected in partnership with Coast Hotels
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank bjatty
Response from Luiza H, Guest Relations Manager at The Benson, a Coast HotelResponded 1 week ago
Thank you for the Five-Star Rating and Review! We are glad you enjoyed your stay! We look forward to your return visit to The Benson Hotel.
I was very impressed with this hotel. The hotel is old but the rooms are updated and very clean. The staff throughout the hotel were very hospital. The fitness room is a bit cramped but updated cardio machines are pleasant.
Review collected in partnership with Coast Hotels
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank Michael B
Response from Luiza H, Guest Relations Manager at The Benson, a Coast HotelResponded 1 week ago
Your kind remarks about your experience at The Benson Hotel are greatly appreciated and will be shared with the team. We are anticipating updating our Fitness Center in late 2018 and think you will enjoy the newly renovated facility. We look forward to your return!
Reed College is out in the suburbs. There is a lovely park across the street with the Crystal Springs Rhododendron Garden. You will certainly need some sort of transportation (Uber, rental car, public transit) to get there.