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Benson Hotel

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#19 of 139 Hotels in Portland
Certificate of Excellence
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1 room 2 adults 0 children
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Benson Hotel
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2,008 Reviews from our TripAdvisor Community

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Showing 1,972: English reviews
vancouver canada
Reviewed 6 October 2015

nice room, quiet effective air conditioning! and windows that open. Room was quiet, loved the secured floors. Old character building but well maintained.Great location, friendly staff a little overpriced.

Review collected in partnership with Coast Hotels
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Helpful?
Thank travellerfromvan
Ron G, Manager at Benson Hotel, responded to this review

Than you for your five star review! We know how hot it can get up in the Pacific Northwest, so air conditioning is key! We desire to bring the most comfort to all customers at all time.

Scotch Plains, NJ
Reviewed 5 October 2015

This 100 year old (plus) hotel has a beautiful lobby with high carved ceilings, polished dark wood, multiple cozy seating areas and a nice bar with live entertainment. The rooms are a nice size as are the bathrooms. There is no make up mirror, however. The concierge staff are exceptionally friendly and helpful. All the staff are helpful. The only...

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Helpful?
Thank Jillef
Ron G, Manager at Benson Hotel, responded to this review

Than you for your review. We are thrilled to hear you enjoyed the lobby and live music. Creating the best custom experience is our upmost priority here at The Benson and we are pleased this was seen through our friendly and welcoming staff! We do apologize for the high number of panhandling outside of the property. We hope you return...

Buffalo
Reviewed 5 October 2015

We were in town for a wedding. The hotel was beautiful and in a great location! We were able to easily get around on foot or by cable car ... The umbrella in the closet was a nice touch too and came in very handy!

Review collected in partnership with Coast Hotels
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Thank theresal196
Ron G, Manager at Benson Hotel, responded to this review

Thank you for your review. We are happy to hear the location of The Benson was convenient! We hope you visit us again soon!

Ann Arbor, Michigan
Reviewed 5 October 2015

Such a good experience for my wife and myself on a Portland vacation. Beautiful lobby. Staff very pleasant and helpful. Location excellent for walking or hopping on a bus or trolley. We would definitely go back the next time we are in Portland

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Thank Steven L
Ron G, Manager at Benson Hotel, responded to this review

Than you for your review! We are happy you and your wife enjoyed your visit to Portland and your stay here at The Benson. It is excellent to hear you had a wonderful experience with our helpful, friendly staff and found the location very convenient. We look forward to future stays with us!

Simi Valley, United States
Reviewed 5 October 2015

This was a second visit to the Portland area, I was equally impressed by the outstanding service we received from the staff here. Efficient and Fast. Would be happy to stay here again in the future should my travels take me to the Portland area again.

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Thank Bruce W
Ron G, Manager at Benson Hotel, responded to this review

We are thrilled to hear about your positive stay with us here at The Benson. We strive to be extremely efficient, quick, and friendly which we are happy to see none of which went unnoticed. We look forward to your visit at our hotel!

Sharon
Reviewed 5 October 2015

This was a warm local hotel with a gorgeous lobby, warm engaging staff and great customer service. It could use a little update of the rooms from its glory days when President Taft stayed there.I was initially delighted by the companion fish program but later felt remorse about putting undue stress on the beleaguered companion betta fish.

Review collected in partnership with Coast Hotels
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Thank Rani And Frank D
Ron G, Manager at Benson Hotel, responded to this review

Thank you for your review. We are happy to hear you enjoyed our decor in our lobby and had a great experience with our friendly staff. We strive to create the best customer experience here at The Benson.

Baton Rouge, Louisiana
Reviewed 5 October 2015

The conference services (i was an attendee) seemed top notch, fresh, and attentive without being in the way. As someone who has helped run a conference before, i was impressed. Location is great with public transit within 4 blocks (small blocks) and plenty of places to go nearby. Staff friendly. Queen Guest Room comfortable. Fridge full of 'buyables' no room...

Review collected in partnership with Coast Hotels
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Thank John Q
Ron G, Manager at Benson Hotel, responded to this review

Thank you for your kind words! Our conference services are definitely a very important aspect to our hotel and we are thrilled you were able to experience this. We apologize for the interrupted internet connection at times and will note this issue so it can be corrected in the future.

Fort Collins, CO
Reviewed 4 October 2015 via mobile

The 100+ year old Benson offers a level of luxury that few modern hotels could match. The rooms are fresh and updated offering a traditional feel bit no lack of modern conveniences. The lobby has traditional class, the staff is very professional. It's the first hotel I've stayed in that had a memory foam mattress. The rates were high but...

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Thank SandbergPhotography
Ron G, Manager at Benson Hotel, responded to this review

Thank you for your wonderful review! We feel you really hit the mark in regards to our modern feel in an older, traditional building. We are thrilled that our friendly staff did not go unnoticed. We look forward to your return visit with us!

Reviewed 3 October 2015 via mobile

This place is very old-fashioned and just unbelievably noisy. Our room was on the third floor and it literally felt like we were IN the bar. Part of the hotel being so old-fashioned is that there's very little sound-proofing. The windows facing the street don't do anything at all to prevent making it feel as if the noisy street is...

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Helpful?
Thank Robert S
Ron G, Manager at Benson Hotel, responded to this review

We apologize about the noise level during your stay with us. The building is older thus certain areas of the hotel may be more noisy than others. We wish we had known about the high noise levels you were experiencing while you were on site as we would have found better accommodations for you within our hotel. Thank you for...

Atlanta
Reviewed 3 October 2015

We stayed here 2 nights while visiting Portland on a recent road trip. Our room was very quiet and comfortable. The lobby is beautiful and is a great place for a late-night drink and to listen to some live music. The location is also great (downtown).

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Thank FitMomma
Ron G, Manager at Benson Hotel, responded to this review

We are thrilled that your stay here at The Benson was fire star worthy! We strive for the best customer experience at our hotel and we look forward to return visits from you!

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Amenities

Highlights
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Classic Landmark Hotel located in heart of business & financial district. ... more   less 

Additional Information about Benson Hotel

Address: 309 Southwest Broadway, Portland, OR 97205-3794
Region: United States > Oregon > Portland > Downtown
Price Range: $265 - $497 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Benson Hotel 4*
Number of rooms: 287
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Hotel Style:
#8 Business Hotel in Portland
#11 Luxury Hotel in Portland
#13 Romantic Hotel in Portland
#15 Family Hotel in Portland
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Questions & Answers

Here's what travellers have asked, with answers from Benson Hotel staff and other travellers.
23 questions
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Bend, Oregon
over a year ago
Seattle, Washington
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Questions? Get answers from Benson Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room away from the elevator!”
Aline90025, 25 Apr 2017 | Read review
“Spring for a penthouse suite if you can! It's a very nice upgrade.”
elizabethfZ8155BT, 23 Apr 2017 | Read review
“Parking available across the street for $22 with underground access to the hotel”
elizabethrr2017, 19 Apr 2017 | Read review
“Skip packing your toiletries; they have everything at this hotel available (even a shoe mitten to polish your shoes!)”
kellyp698, 17 Apr 2017 | Read review
“Ask for front facing if you want a view.”
864stuarty, 13 Apr 2017 | Read review
5 of 5