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Benson Hotel

2,349 reviews
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Traveller (441)
Room & Suite (584)
Dining (81)
Overview
  • Excellent55%
  • Very good29%
  • Average10%
  • Poor4%
  • Terrible2%
Travellers talk about
“the palm court”(86 reviews)
“el gaucho”(41 reviews)
“classic hotel”(58 reviews)
Free Wifi
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
4.0 Star Hotel
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Mar. 4Mar. 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (2,349)Write a Review
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Show reviews that mention
All reviewsthe palm courtel gauchoclassic hotelbeautiful lobbybeautiful historic hotelgrand old hoteljunior suiteold schoollobby barthe pearlwithin walking distancewine tastingstreet noiseheart of downtowngreat downtown locationpowell's bookstorevalet parking
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621 - 625 of 2,306 reviews
Reviewed 13 August 2016 via mobile

Stayed for 3 nights over an extended weekend, classic older hotel with grand lobby (coffee/hot water station available most of the day). Room was decent size & bed comfortable (I need firmer mattress), agree counter space limited in the bathroom- but plenty of room elsewhere....room...More

Thank wiscomilker
Reviewed 13 August 2016

Went to Portland for the first time a couple weeks and had a great experience here. Easy to get to, a few blocks from the streetcar; and easy walking to numerous neighborhoods in Portland. Friendly, knowledgeable bellman were quite helpful in helping me find a...More

1  Thank mjeffersondc
Response from Ron G, General Manager at Benson HotelResponded 18 August 2016

Thank you for taking the time to provide such a detailed and thoughtful review. We are certainly known as a historic landmark in Portland with our old world charm and grand architecture. We are honored to hear you enjoyed the rich history with modern hotel...More

Reviewed 12 August 2016

Traveled with hubby for an event at this nice older hotel. It has an impressive grand lobby tastefully decorated. Staff were all pleasant and helpful Rooms are not huge, but comfortable enough. Bathrooms were clean. but very little counter space. But for the historic feel,...More

Thank whitney449
Response from Ron G, General Manager at Benson HotelResponded 18 August 2016

Thank you for your review. We are thrilled to hear you enjoyed the hotel lobby, friendly staff and various hotel amenities. Thank you for choosing The Benson Hotel and we hope to see you again next time you travel to Portland!

Reviewed 11 August 2016

My wife and I decided to spend the weekend in Portland and chose to stay at the Benson because of its reputation and location. We had a very nice time and would have given a five star rating, however, the services seemed a little stretched....More

Thank Marty A
Response from Ron G, General Manager at Benson HotelResponded 18 August 2016

Thank you for your review. Although it is difficult to hear about our shortcomings, these reviews are invaluable to us so we can be aware of areas to improve on our daily efficiencies. Overall, we are thrilled to hear you enjoyed your stay with us....More

Reviewed 11 August 2016 via mobile

To the penthouse floor which was a very nice surprise given a super long delta flying day! The room was super spacious, clean and welcomed at the end of a 20 hour travel day! My only criticism is the rooms are to dark. Light switch...More

Thank suecrowell
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
US$174 - US$299 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Business Hotel in Portland
#9 Luxury Hotel in Portland
#13 Romantic Hotel in Portland
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$174 - US$299 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Business Hotel in Portland
#9 Luxury Hotel in Portland
#13 Romantic Hotel in Portland
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (441)
Room & Suite (584)
Dining (81)
Amenities (64)
Business Centre & Event Rooms (2)
Family and Play Areas (1)
Questions & Answers
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tmarthaler
24 February 2018|
AnswerShow all 2 answers
Response from Lawrence O | Reviewed this property |
Enterprise, Avis and Hertz all have offices within walking distance. Just Google location for a map. However, Multnomah County (Portland airport and metro area) charge an extra tax if you rent within county that is 18% or... More
0
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LBoyer57
18 February 2018|
Answer
Response from John c | Reviewed this property |
I am not sure about the train sorry. the parking with the hotel was $45 for 24hrs or a car park opposite was $25 for 24hours, but they had a lot of signs about locking your car and their limited liability
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Votes
bonniewelton
16 January 2018|
AnswerShow all 6 answers
Response from IronBlosam | Reviewed this property |
You can Uber it for about $25 or take the MAX (Portland’s light rail) for $2.50. Grab a red line train right at the airport and get off at Pioneer Square North. The Benson is 3 blocks north on Broadway. Safe neighborhood for... More
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Room Tips
"Ask for better view!"
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"Just be aware that the property allows dogs, and you may have one (or two) as a neighbor unless you request..."
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"Be sure to request a companion fish for your room!"
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"i don't sleep well in strange beds,its just me, not the hotel."
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