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Courtyard Portland Airport

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11/06/2017 12/06/2017
1 room 2 adults 0 children
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Courtyard Portland Airport
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249 Reviews from our TripAdvisor Community

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Showing 247: English reviews
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Reviewed 1 week ago

Some times you wonder if you should just grab a cab even if the hotel provides an airport shuttle. This was the case at the Courtyard Portland Airport hotel. I called and was told where to wait for the shuttle. I waited and waited and waited; more than 30 minutes. I called again and they said I missed the shuttle....

Thank Cindy B
Dawna R, General Manager at Courtyard Portland Airport, responded to this review

Hello Cindy, I am so sorry to learn that our shuttle service was not timely and that you were delayed at the airport. Please know that I will address this with the department involved to ensure every effort is made to provide prompt pick-up of our guests at the airport. I hope we will have the opportunity to regain your...

Reviewed 3 weeks ago

We needed a hotel for just one night and decided that we should stay on track as we were on a road trip. This courtyard hotel is as expected. Check in was fast and friendly, the hotel looked and smelled really clean. The room itself was clean. The only thing I never get is in almost all hotels we book...

Thank Sharon L
Dawna R, General Manager at Courtyard Portland Airport, responded to this review

Hello Sharon, Thank you for sharing your experience with the TA community. I appreciate your perspective regarding the number of towels in your guest room and will share this information upwards. We hope to be your hotel of choice in the future when needing lodging in the Portland area.

Northern California
Reviewed 4 weeks ago

I came here for a last minute business trip recently and was not disappointed. I called ahead and confirmed that they have a shuttle and was told to just call when I landed, which I did. I waited just a few minutes for the driver to arrive and we made the short trip to the nearby Courtyard. Check in was...

Thank BigD_CA
Dawna R, General Manager at Courtyard Portland Airport, responded to this review

Hello BigD_CA, Thank you for staying with us while you were in Portland. I appreciate your informative review. Additionally, I wanted to share with you that we will be expanding the size of our Fitness Room soon. Hopefully, you and your associates will choose to stay with us in the future and will have an opportunity to try it out....

Portland, Oregon
Reviewed 14 April 2017

My daughter, son-in-law and I decided to stay at this hotel the night before a very early morning flight. I can't say enough good things about the customer service by Lyu. I had called a few days before my stay and I was so impressed with how she took the time to help answer my questions. I am a gold...

Thank TravelQueen251
Dawna R, General Manager at Courtyard Portland Airport, responded to this review

Hello TravelQueen251, I was delighted to see your review and am looking forward to sharing your comments with our staff and in particular with Liyu. As for the grumpy shuttle driver I will address that as well. It is important to have positive, smiling faces so early in the morning. We all need a good start to the day. Thank...

Camp Verde, Arizona
Reviewed 12 April 2017

Check in was freaky fast, and very polite and helpful. Room was awesome. Clean, well appointed, inviting. A little outside noise, but its the airport, duh. Shuttle service was on time and good. Great place to stay overall.

Thank lostalbatross
Dawna R, General Manager at Courtyard Portland Airport, responded to this review

Hello Lostalbatross, Thank you for sharing with the TA community your experience while staying with us. I am happy to see that we were able to provide you with comfortable accommodations that met your needs. We hope to connect with you again soon.

A TripAdvisor Member
2 reviews
Reviewed 7 April 2017 via mobile

The entire staff could not have been nicer or more accommodating! I can't say enough great things about the hospitality ! Rooms were clean, fresh , nice. I was there for two days unexpectedly, but I would definitely stay again . Great location !

Thank A TripAdvisor Member
Dawna R, General Manager at Courtyard Portland Airport, responded to this review

Hello and thank you for your kind words. I don't know what caused you to be with us but I am delighted that our staff made you feel comfortable and welcome. I hope that your next visit to Portland is planned and that we will have the pleasure of being of service to you.

Reviewed 28 March 2017 via mobile

I stayed here while visiting Portland, and staff were welcoming, and friendly, explained where I could find the gym and other amenities, huge spacious lounge and business center, plenty of space. There's also an ATM inside. The room was spacious and very comfortable, and the shower was hot, much needed after a long drive. Staff throughout the building were always...

Thank Tamara H
Dawna R, General Manager at Courtyard Portland Airport, responded to this review

Hello Tamara, Thank you for such a glowing review! I am thrilled that our staff, accommodations and amenities were to your liking and that you enjoyed your stay with us. I'll be sure to share your comments with our associates. We look forward to connecting with you again soon.

Houston, Texas
Reviewed 24 March 2017

Great hotel for a quick business trip. The staff were very friendly and helpful. It was really great to have such a friendly reception after a long flight. The airport shuttle is free and I did not wait long. Helpful toiletries include shoe shine sponge, vanity kit (nail filer, cotton swabs, and cotton balls), and make up remover. I had...

Thank Lara N
Dawna R, General Manager at Courtyard Portland Airport, responded to this review

Hello Lara, Thank you for the great review. We appreciate being your hotel of choice while in our beautiful city. We look forward to connecting with you again soon.

Los Angeles
Reviewed 14 March 2017

Stayed here for 4 days and love the hotel, it's been remodeled to the modern Marriott look that all its hotels are going through. They brew Starbucks on the first floor cafe. There's Seattles Best Coffee in room. I like this hotel and will stay here again. The only other issue I encountered is that the front facing rooms are...

Thank paolola
Dawna R, General Manager at Courtyard Portland Airport, responded to this review

It as great to have you with us. Thank you for sharing your experience. We look forward to connecting with you again soon.

Salem, Oregon
Reviewed 12 February 2017

We've used this spot for a pre-vacation launching point a few times. We drive up and leave our car there. The hotel shuttles us to the PDX departure and picks us up at arrival. The room is modern, quiet and clean, offering what we need for that quick overnight. The daily parking though has increased to the point though, at...

1Thank Nancy D
Dawna R, General Manager at Courtyard Portland Airport, responded to this review

Thank you for allowing us the pleasure of being your launching point for what was hopefully a fantastic vacation! I appreciate you choosing to stay with us and we hope you will keep coming back. Thank you for sharing your input regarding our parking fees. I will take your comments into consideration as we evaluate our rates and fees. Thank...

38 photos of this hotel

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11/06/2017 12/06/2017
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  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Banquet Room

Additional Information about Courtyard Portland Airport

Address: 11550 NE Airport Way, Portland, OR 97220-1070
Region: United States > Oregon > Portland
Price Range: $191 - $368 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Portland Airport 3*
Number of rooms: 140
Reservation Options:
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Also Known As:
Courtyard By Marriott Portland Airport Hotel Portland
Portland Courtyard
Portland Marriott
Hotel Style:
#32 Family Hotel in Portland
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Portland Airport staff and other travellers.
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Questions? Get answers from Courtyard Portland Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask about the view. Mine was a construction material storage yard. BTW, I knew in advance the windows did not open. They had no decaf tea.”
CindyB950, 16 May 2017 | Read review
“Rooms in the back are quiet.”
TravelQueen251, 14 Apr 2017 | Read review
“Back of hotel rooms are quieter.”
paolola, 14 Mar 2017 | Read review
“Rooms on the back side would be quitter if you need a very quit room.”
29tracyp, 24 Oct 2016 | Read review
“Our room was on the 4th floor on the back side of the building and it was very quiet.”
glennVeroBeach_FL, 19 Oct 2016 | Read review
5 of 5
US$169* /night
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