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Courtyard Portland Airport

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Courtyard Portland Airport
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246 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard Portland Airport
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Showing 244: English reviews
California
Reviewed 2 December 2015

Helpful staff, clean, great value for an airport property. We enjoyed the cafe - decent menu, more convenient than going out. We like the fact that they provide complimentary airport shuttle. We love the Courtyard product!

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Helpful?
Thank lovefrance2
Dawna R, General Manager at Courtyard Portland Airport, responded to this review

Thanks for the wonderful review! We look forward to having you stay with us again soon.

Sisters, Oregon
Reviewed 20 November 2015

We just needed a one night stay prior to flying out early in the morning, and the Marriott Courtyard was perfect. it was convenient, comfortable, and provided a free shuttle to the airport for our early flight. We arrived earlier than expected, and the desk agent allowed us to check in although it was only 12:30. We did have a...

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Helpful?
Thank Laurie S
Dawna R, General Manager at Courtyard Portland Airport, responded to this review

I am so glad to hear we everything you wanted. I am sorry that our Bistro didn't meet with your expectations. We will try harder to exceed your expectations in the future. As for the free breakfast you mention you can rest assured that you didn't miss anything as we do not offer a free breakfast. Thank you for sharing...

02468
Reviewed 11 November 2015

OK so lets start off I am a Marriott Platinum person. So I had to make a quick over night stop over here and wanted it near the airport, free shuttle service and got a "points" room. So I looked on line and saw this and the Fairfield a few blocks away. I am the type of person who reads...

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Helpful?
Thank slitel
Dawna R, General Manager at Courtyard Portland Airport, responded to this review

Thank you for staying with us. You mention that you saw bad reviews but stayed here anyway. I appreciate you giving us the opportunity to provide you with a comfortable stay. I delight in the knowledge that we get to be your "go-to" hotel near the Portland Airport. Thank you for sharing your experience on TA. We look forward to...

Bend, Oregon
Reviewed 26 October 2015

We came into Portland for appointments at Doernbecher's Children's Hospital. We arrived at the hotel and man oh man I think I may came on a bad day for the front desk. I did not get a Hi or Hello welcome. I got a "can I help you?" No smile.. I got a blank emotionless face. during our check in...

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Helpful?
Thank Lisa H
Dawna R, General Manager at Courtyard Portland Airport, responded to this review

Thank you for staying with us during your recent visit to Portland. Please accept my sincere apology for the lack of attentiveness and friendliness you received from our Front Desk agent. What you have described is astonishing to me as it is so far from what would be considered acceptable behavior from one of our desk agents. I am left...

Albuquerque, New Mexico
Reviewed 13 October 2015

The staff was friendly and efficient, the room was clean and spacious, and the small "bistro" had a variety of selections so we didn't have to hunt for a place to eat. And, the hotel had a fresh smell throughout.

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Helpful?
Thank 909Sue
Dawna R, General Manager at Courtyard Portland Airport, responded to this review

Thank you for staying with us while you were in town. We hope to see you again soon.

Portland, Oregon
Reviewed 11 October 2015

We spend at least 15 nights each year in hotels in Portland while visiting our son. I am a Gold Elite member of Marriott and earn most of my nights through work travel at higher end Marriotts. We tend to stay in the PDX airport area. After two negative experiences at the Fairfield on Airport Way, we decided to try...

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Helpful?
Thank Lynne C
Dawna R, General Manager at Courtyard Portland Airport, responded to this review

I am sorry that your experience with us was less than you expected. This is not the standard we strive to achieve or provide to our guests. Without knowing more specifics about who you are I am unable to address your experience with specifics. However, generally speaking, we do not issue rooms based on payment. When staying on points or...

Oakland, California, Usa
Reviewed 11 October 2015 via mobile

Arrived after a late flight. Very friendly staff. Greeted at the desk with friendly hello. We were tired and just wanted to go to bed. Got us to our quickly. Great room. Ate breakfast downstairs in the morning. Anthony was wonderful, he was friendly, great service. Loved it. Our first time there.

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Helpful?
Thank 58Steve58
Dawna R, General Manager at Courtyard Portland Airport, responded to this review

Thank you! I'll be sure to share your review with Anthony and our entire staff.

Beaufort, South Carolina
Reviewed 5 October 2015

My husband selected this hotel because we had a VERY early flight out of Portland the next morning and because it was newly renovated. Our room on the 6th floor was very nice and did look freshly updated but I don't think they did much in the bathroom. Still small with a tub/shower. Sink/vanity is outside the bathroom which makes...

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Helpful?
Thank Edie S
Dawna R, General Manager at Courtyard Portland Airport, responded to this review

Delighted to hear you enjoyed your stay with us. It was a pleasure being of service to you. We hope to see you again soon.

Arlington, Texas
Reviewed 2 October 2015 via mobile

After a frantic 45 minutes of trying to find the "just right" hotel, my wife and I called the Marriott Courtyard near the airport. What a nice end to our 25th wedding trip! We took a nice walk around the office complex and enjoyed the Fall colors, then, ended up at the Courtyard's bistro. VERY nice! Jesse and Steve were...

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Helpful?
Thank GreginTexas56
Dawna R, General Manager at Courtyard Portland Airport, responded to this review

So glad you enjoyed your visit to the northwest. Thanks for staying with us while you were in Portland and we hope to see you again soon!

Orlando, Florida
Reviewed 25 September 2015

We stopped because it was near the airport. Rooms were large enough and newly remodeled and had USB charging ports in several areas in the room which was a big convince. The staff was extremely helpful with the few small issues we had.

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Helpful?
Thank rich w
Dawna R, General Manager at Courtyard Portland Airport, responded to this review

Thank you for sharing your experience. We hope to connect with you again soon.

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room

Additional Information about Courtyard Portland Airport

Address: 11550 NE Airport Way, Portland, OR 97220-1070
Region: United States > Oregon > Portland
Price Range: $167 - $363 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Portland Airport 3*
Number of rooms: 140
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Also Known As:
Courtyard By Marriott Portland Airport Hotel Portland
Portland Courtyard
Portland Marriott
Hotel Style:
#32 Family Hotel in Portland
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Portland Airport staff and other travellers.
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Questions? Get answers from Courtyard Portland Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms in the back are quiet.”
TravelQueen251, 14 Apr 2017 | Read review
“Back of hotel rooms are quieter.”
paolola, 14 Mar 2017 | Read review
“Rooms on the back side would be quitter if you need a very quit room.”
29tracyp, 24 Oct 2016 | Read review
“Our room was on the 4th floor on the back side of the building and it was very quiet.”
glennVeroBeach_FL, 19 Oct 2016 | Read review
“Back of hotel - lower floor as the noise is fro the airplanes overhead a higher floor here is not necessarily better.”
soggytraveler, 13 Oct 2016 | Read review
5 of 5