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Courtyard Portland Airport

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Courtyard Portland Airport
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240 Reviews from our TripAdvisor Community

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Showing 238: English reviews
North Bend, Oregon
Reviewed 27 August 2015

Booked here because of the Weekend rates were good compared to other parts of Portland and Vancouver The staff was neutral and did just enough to get by. NO Free breakfast No free coffee No free newspaper Where did the people go that use to run Courtyard.

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Helpful?
Thank Len M
Dawna R, General Manager at Courtyard Portland Airport, responded to this review

I am very disappointed as I read your review, this is not what I normally hear regarding our staff. I appreciate your candor and will make a point of addressing our associates regarding their attentiveness and friendliness. Please accept my sincere apology for your experience. Genuinely connecting with our guests is a top priority. I regret that we did not...

Seattle
Reviewed 24 August 2015

Most of the hotel has just completed a remodel which is very applicable to today's traveler. Electronics are updated including several work stations in the lobby and plug ins and charging stations in the guest rooms. Guest rooms are large and very airy - Refrigerators and microwaves artistically hidden. The bed was very comfortable. Decor is very smart and lovely....

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Helpful?
Thank lizzardo
Dawna R, General Manager at Courtyard Portland Airport, responded to this review

Thank's for sharing your stay. I appreciate all of your input and haven taken note. We do have plans in the works that address the pool area. These changes will make this area a much more welcoming space for our guests. Thank you so much for calling out Sandy. She will be delighted to know that she positively impacted your...

BOISE
Reviewed 22 August 2015 via mobile

I held a business event here. The value was excellent compared to a similar event I held in Seattle. The meeting room and service was excellent. My hotel room had been redone and was very contemporary. Just what I would expect from Portland. The restaurant and lounge we're great. I enjoyed the vegetarian fare and a great steak another night....

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Helpful?
Thank Ann B
Dawna R, General Manager at Courtyard Portland Airport, responded to this review

I am delighted to see that you enjoyed your stay with us. Thank you for sharing your experience with the TA community. We look forward to connecting with you again soon.

Denver, Colorado
Reviewed 21 August 2015 via mobile

I usually have no complaints about Marriott properties, but I won't stay at this one again unless absolutely necessary because of the location to the flight paths. I'm surprised there wasn't more sound proofing done when this one was built. The room and the staff were great, but location....not good.

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Helpful?
Thank Kathy F
Dawna R, General Manager at Courtyard Portland Airport, responded to this review

I am sorry that the flight path pattern noise was disruptive to your stay. I hope that you will reconsider and allow us the opportunity to be of servcie to you in the future.

Lebanon, New Jersey
Reviewed 21 August 2015

I had a suite room - which was nice and spacious - but I was there to sleep and it was hard with the constant run of cars and trucks outside my window. I did not use any of the facilities. Hotels for me are about a good nights sleep. This place did not provide that. If you go, demand...

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Helpful?
Thank Morgan2010
Dawna R, General Manager at Courtyard Portland Airport, responded to this review

Thank you for staying with us. I apologize for any street noise you found disruptive to your stay.

San Jose, California
Reviewed 19 August 2015

Stayed twice and both pool side was a little bit noisy due to approaching airplane. Room was clean but coffee maker was not cleaned once during my stay. There is good restaurant providing several american breakfast, much better quality than free-breakfast in other hotel. I also took dinner multiple time and they served fresh fish (Halibut and Stealhead trout) and...

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Helpful?
Thank Gorudo
Dawna R, General Manager at Courtyard Portland Airport, responded to this review

Thank you for your review and staying with us during your recent visit to the NW. Although you had some positive feedback I want to sincerely apologize for the issues you encountered while staying with us. Your input is valuable and I appreciat you sharing your experience. We will make changes which allow us to better meet your travel needs...

North Augusta, SC
Reviewed 13 August 2015

Very nice hotel, very near the Portland Airport. We had an exceptionally good dinner in the hotel restaurant. I think the hotel had been recently redecorated. Nice staff and computer facilities. They say I need to add more details, so very, very nice.

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Thank Augusta44
Dawna R, General Manager at Courtyard Portland Airport, responded to this review

So glad to hear you had a great stay and enjoyed dinner in the Bistro. We hope to connect wth you again real soon!

Santa Fe, New Mexico
Reviewed 8 August 2015

Good clean and efficient hotel with few frills. Obviously targeted for a business traveller with great access to the Portland airport and freeways. Hotel has small"Birtro" with a limited but surprisingly good menu and available cocktails. Breakfast is not included with the room. Shuttle is available at no charge from the airport.

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Thank John N
Dawna R, General Manager at Courtyard Portland Airport, responded to this review

It was great having you with us during your recent visit to Portland. I am happy to see that you enjoyed your stay. We hope to see you again soon.

Silver Spring, Maryland
Reviewed 6 August 2015

My room was exceptional -- perhaps recently redone? -- very inviting and comfortable upon first walking in. I actually wished I could have stayed longer -- I don't think that about many hotel rooms! The hotel is a short distance from PDX and the shuttle team is amazing; accessible and accommodating. There is a bistro on site with a simple,...

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Helpful?
Thank Ron R
Dawna R, General Manager at Courtyard Portland Airport, responded to this review

Thank you for shaing your stay with the TA community. I am thrilled that you enjoyed your stay with us so much that you wanted to stay longer! Sorry that you were unable to stay with us any longer this trip but we look forward to connecting with you again on your next trip to the great northwest!

Reviewed 2 August 2015

Comfort and service are golden at this hotel. The fire pit is a place to relax, and the bistro has exceptional service staff like Anthony to make you feel at home. Whether it's a planned or unplanned stay (thank you, Arthur!), it's a first choice for portland hotel airports.

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Helpful?
Thank Kathleen S
Dawna R, General Manager at Courtyard Portland Airport, responded to this review

Anthony and Arthur are fantastic associates and I am glad to have them on our team. Thanks for recognizing them. They will be delighted to see their names on the review. We look forward to connecting with you again soon.

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room

Additional Information about Courtyard Portland Airport

Address: 11550 NE Airport Way, Portland, OR 97220-1070
Region: United States > Oregon > Portland
Price Range: $148 - $329 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Portland Airport 3*
Number of rooms: 140
Reservation Options:
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Also Known As:
Courtyard By Marriott Portland Airport Hotel Portland
Portland Courtyard
Portland Marriott
Hotel Style:
#32 Family Hotel in Portland
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Portland Airport staff and other travellers.
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Questions? Get answers from Courtyard Portland Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the back side would be quitter if you need a very quit room.”
 of 5 bubbles 29tracyp, 24 Oct 2016 | Read review
“Our room was on the 4th floor on the back side of the building and it was very quiet.”
 of 5 bubbles glennVeroBeach_FL, 19 Oct 2016 | Read review
“Back of hotel - lower floor as the noise is fro the airplanes overhead a higher floor here is not necessarily better.”
 of 5 bubbles soggytraveler, 13 Oct 2016 | Read review
“A couple of good inexpensive family restaurants in the area also.”
 of 5 bubbles BillIBT, 11 Aug 2016 | Read review
“We were on the "odd" side and had a view of the parking lot and the company selling rail ties next door. The black out curtains work well.”
 of 5 bubbles 959gailc, 7 Aug 2016 | Read review
5 of 5