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Chestnut Tree Inn Portland Mall 205

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Traveller (13)
Room & Suite (4)
Overview
  • Excellent15%
  • Very good31%
  • Average24%
  • Poor10%
  • Terrible20%
Travellers talk about
“smoking room”(4 reviews)
“clean bathroom”(2 reviews)
“small fridge”(2 reviews)
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Rooms
Family Rooms
Multilingual Staff
Pets Allowed
2 Star Hotel
All hotel details
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Rooms
Jul. 29Jul. 30
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (144)
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137 results
Traveller rating
23
39
33
13
29
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LanguageEnglish
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23
39
33
13
29
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All reviewssmoking roomclean bathroomsmall fridgefree parkingwould stay here againclerkstoveconvenience
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1 - 5 of 137 reviews
Reviewed 1 week ago

Great location and price. Reason for 3 star instead of 5 star was as follows. 2 night stay. Only 1 wash towel for two people, fan in bathroom was not working and really fogged up the mirror. We came back late and housekeeping turned the...More

Thank marcgalb
Response from Nerissa M, Guest Relations Manager at Chestnut Tree Inn Portland Mall 205Responded 6 days ago

marcgalb, Thank you for sharing your experience, and I am very sorry for the inconveniences that you encountered with our bathroom fan during your stay. This is certainly not the kind of experience we would like for our valued guests to have. We wish you...More

Reviewed 1 week ago via mobile

I’m pretty sure bedbugs is really all that needs to be said here… but there’s a 200 word minimum so I will add is a complete shitshow from the moment I arrived. It was shortly after 5 PM and the maids we’re still cleaning the...More

Thank Amy S
Response from Nerissa M, Guest Relations Manager at Chestnut Tree Inn Portland Mall 205Responded yesterday

Amy S, Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. The room was thoroughly inspected the next morning and no bugs were found and also the room was rented out, with no further complaints. I want...More

Reviewed 1 week ago

I knew this place had poor reviews and a bit of a flea bag place which was proven during my 2 night stay. Rude checkin and treated like low life. I guess that is their normal clientele. First morning I informed the desk person there...More

Thank larry87120
Response from Nerissa M, Guest Relations Manager at Chestnut Tree Inn Portland Mall 205Responded 1 week ago

larry87120, We are very sorry to hear the unprofessional act of the clerk. We already informed the management about this for necessary actions. We value our customers well and we apologize for mistake of the clerk. We assure you that this is not to happen...More

Reviewed 3 weeks ago via mobile

I’m sure there are worse Motels in Portland, but not many. Very unprofessional staff and dingy room needing safety-related repairs are only a few of the issues this facility presents to its patrons! Manager called room prior to checkout time to give us the bum’s...More

Thank baby33dog
Response from Nerissa M, Guest Relations Manager at Chestnut Tree Inn Portland Mall 205Responded 3 weeks ago

baby33dog, I'm sorry to hear that your most recent stay with us did not meet your expectations of quality service, facilities and hospitality. We appreciate you giving your feedback about your recent experience in our hotel and we thank you for bringing a number of...More

Reviewed 5 weeks ago via mobile

The sheets were clean. There was tissue and the bathroom was clean. Staff seemed very busy even though I was the only one in front of them. The chair needed cleaning. It was very dark. Needs paint badly. Smelled musty. Ok it you just need...More

Thank 1cheri0
Response from Nerissa M, Guest Relations Manager at Chestnut Tree Inn Portland Mall 205Responded 5 weeks ago

1cheri0, We thank you for taking the time to share your experience and we want to assure you that the housekeeping issues which you have brought to our attention are being addressed with renewed efforts to improve upon our policies to ensure that each guest...More

View more reviews
About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Refrigerator in room
Details
Price range
US$79 - US$152 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms, Smoking rooms available
Details
Price range
US$79 - US$152 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms, Smoking rooms available
Add Photo Photos
Traveller (13)
Room & Suite (4)
Questions & Answers
Ask a question
Tracy H
October 20, 2016|
Answer
Response from JohnPaul489 | Reviewed this property |
Refrigerator yes, coffee pot and microwave no - for the most part. There are some "deluxe" rooms with extras.
1
Vote
karin k
June 18, 2016|
Answer
Response from JohnPaul489 | Reviewed this property |
Very pet friendly, especially if you get a room in the annex (across the street from the main building), where a great pet area is just steps across the parking lot outside the room.
0
Votes
Room Tips
"There are noon."
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"Rooms on the second floor are really nice further from the road noise which really is minimal. It really was..."
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"Consider check in at 3 and check out noon."
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"The lamp doubles as a 2.4 amp usb charger!"
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