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Made a last minute decision to stay out at the airport because of an early morning flight and snow was predicted. The on duty manager said that they offered a package deal if we left our truck there and they would give us a ride...More
Response from IHGService, Guest Relations Manager at Candlewood Suites - Portland AirportResponded 5 weeks ago
Thank you for your honest review and for choosing to stay with us. It is our pleasure to offer the comforts of home and security whenever you visit us.
However, I am sorry for the issue you had with your truck but most...More
Nice staff and hotel. They were helpful at letting me check in early and that's because I knew I liked this place and made a mistake staying one night across the street and came back here for the rest of my business trip.
Staff were very friendly, room was very comfortable and clean. If the building is not new, then it seemed recently nicely remodeled (unlike some places that simply paint over aging walls and caulk over moldy bathrooms!). Would definitely stay again.
Generally quiet but is directly in the PDX flight path. There is a free shuttle to the airport and staff is very willing to take guests to Cascade Station for shopping & food as well. Grubhub is a good delivery service available in the area...More
This is a perfectly reasonable accommodation. The target is generally the extended stay community. I would argue that the hotel provides many amenities that would be greatly appreciated by those customers. The room was great and clean. However, the elevator smelled of cigarette smoke. I...More
Thank Ali A
Response from IHGService, Guest Relations Manager at Candlewood Suites - Portland AirportResponded 20 November 2017
Hi Ali A,
Thank you for posting a candid feedback from your recent stay with us. It is great to see the high rating you gave to our room accommodation and cleanliness. However, I would like to apologize the unusual smell of the elevator facility....More