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Comfort Suites Southwest

ComfortSuitesUS$103*
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#56 of 140 Hotels in Portland
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Comfort Suites Southwest
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151 Reviews from our TripAdvisor Community

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Showing 151: English reviews
Newport, Oregon
Reviewed 21 March 2016

I was in town for work. Have stayed at this hotel previously. Have always felt like this Hotel is clean and staff is friendly. Short distance from downtown. Yummy breakfast, very clean pool and exercise room.

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Helpful?
Thank Heather H
Manager_CSPDX, Assistant Manager at Comfort Suites Southwest, responded to this review

Greetings, Thank you so much for reviewing your recent stay at Comfort Suites Southwest Portland. We’re so glad you enjoyed our clean facilities and friendly staff! Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope...

Bend, Oregon
Reviewed 14 March 2016

Spotless Room & Bath, Very Nice Furnishings, Flast Screen TV but Analog, Nice Hot Breakfast, Very Friendly Staff. Rooms on back of hotel VERY noisy with local traffic. Better on Parkling Lot Side where you get some freeway noise but it is a constant low hum and very tolerable. The pool, hot tub, and exercise room were also spotless. Hot...

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Helpful?
Thank dsl1313
Manager_CSPDX, Assistant Manager at Comfort Suites Southwest, responded to this review

Greetings, Thank you so much for taking the time to complete our online survey regarding your recent stay at Comfort Suites Southwest Portland. We are so sorry that you had an uncomfortable time with the bed in this room. We are currently compiling a short list of beds that need replaced from reviews like this, thank you for reporting this....

carmel
Reviewed 4 March 2016

This was the third hotel on the trip and what a pleasant surprise it was the best one. This hotel had the nicest staff and room. I like the half wall next to the bed, gives the illusion of a separate room. Once again the breakfast was merely average however. I guess these chain hotels get the free breakfast food...

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Helpful?
Thank riccoCarmel
Manager_CSPDX, General Manager at Comfort Suites Southwest, responded to this review

Dear Guest, Thank you very much for taking the time to share your feedback on TripAdvisor. We are so happy to hear that you enjoyed your stay at Comfort Suites Southwest and that you liked our spacious rooms. Special thanks for your kind words about our helpful and friendly staff. We rotate our breakfast menu daily and I am very...

Seattle, Washington
Reviewed 5 February 2016

0 stars would be better. I reserved a room online for a stay a week later and had to cancel within 24hrs due to circumstances beyond my control (no need for the sad personal details). The rate I chose allowed for no cancellation, but it was less than 24hrs and I had to give it a try. I talked with...

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Helpful?
Thank D P
Manager_CSPDX, General Manager at Comfort Suites Southwest, responded to this review

Dear Deirdre, Thank you for sharing your feedback regarding your reservation at Comfort Suites Southwest. Please allow me to apologize that we were not able to resolve your concerns to your satisfaction. We do offer nonrefundable/non-cancellable rates in order to help our guests save money by guaranteeing their reservations, if the arrival dates are uncertain we offer fully refundable/cancellable rates...

Bend, Oregon
Reviewed 4 February 2016

We have been staying at this hotel frequently for the last 9 years. We have always had great comfort & service. It has always been clean, has a good breakfast, and a clean indoor pool. We have also had some great help from several of the deck staff with questions about the Portland area. However, when I tried to make...

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Helpful?
Thank MommaK777
Manager_CSPDX, Assistant Manager at Comfort Suites Southwest, responded to this review

Thank you for taking the time to complete this online survey regarding our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements. I am sorry to hear that you were concerned about our...

Florence, Oregon
Reviewed 4 February 2016

This place is much nicer than the other lodgings that are near VA & OSHU hospitals. Previously we stayed at another older and cheaper motel. That one was a fair deal but this one was worth the extra cost for the extra comfort. The building is newer. Rooms are clean, quiet and comfortable. Very near to stripmall businesses . Free...

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Helpful?
Thank 651Eddie
Manager_CSPDX, Assistant Manager at Comfort Suites Southwest, responded to this review

Greetings, Thank you for taking the time to complete this online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. I’m glad that you enjoyed our recently remodeled rooms...

Idaho
Reviewed 31 January 2016 via mobile

This Comfort Suites has sustained it's excellent quality hospitality. I am unsure if it is the same management but that does not matter because it met all expectations. Friendly staff, great spacious business center, easy access fitness room right by the lobby, awesome breakfast, and very pleasant staff all throughout. I liked the spacious rooms. I liked the evening cookies...

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Helpful?
Thank Kenyamite K
Manager_CSPDX, Assistant Manager at Comfort Suites Southwest, responded to this review

Greetings, Thank you so much for this great review regarding your recent stay at our hotel. I’m glad that we have been able to satisfy or exceed all of your expectations. Your feedback is very important to us and I will happily share this feedback with our staff. Looking forward to seeing you again soon! Sincerely, Jason Clow Assistant Manager...

Reviewed 21 January 2016 via mobile

Our volleyball team has stayed here past two years and the service was unbelievable and perfect for all our families. See you all again in 2016. The customer service and breakfast rock and we seriously enjoy the clean rooms and pool..

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Helpful?
Thank Nathan B
Manager_CSPDX, Assistant Manager at Comfort Suites Southwest, responded to this review

Greetings Nathan, Thank you so much for taking the time to give us this great review regarding your recent stay at our hotel. Your feedback is very important to us and we are glad you enjoyed your stay. We look forward to seeing you again soon! Sincerely, Jason Clow Assistant Manager Comfort Suites Southwest 5037684400

Sacramento, California, United States
Reviewed 19 January 2016

We stayed at this hotel for 3 nights. The staff was very friendly and helpful. We were served by a first day at the job employee. She was assisted by her coworker, both were very friendly and accommodating. We definitely would stay here again.

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Helpful?
Thank Raymond916
Manager_CSPDX, General Manager at Comfort Suites Southwest, responded to this review

Dear Raymond, Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service that our guests expect. Thank you again, and we...

Albany, Oregon
Reviewed 13 January 2016

We stayed the night before having a test done at hospital. The room was very comfortable, king size bed was great & lots of room. Another plus is you don't have to deal with all the traffic on the interstate to get to the hospital. We will stay again.

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Helpful?
Thank bonnie684
Manager_CSPDX, Assistant Manager at Comfort Suites Southwest, responded to this review

Greetings, Thank you so much for posting a review regarding your recent stay at our hotel. We’re glad that you appreciate the spacious room and comfy bed. We hope to see you again soon! Sincerely, Jason Clow Assistant Manager Comfort Suites Southwest 5037684400

31 photos of this hotel

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
  • Laundry Service

Additional Information about Comfort Suites Southwest

Address: 11340 SW 60th Ave, Portland, OR 97219-6757
Region: United States > Oregon > Portland
Price Range: $163 - $277 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Southwest 2.5*
Number of rooms: 53
Reservation Options:
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Also Known As:
Comfort Suites Southwest Hotel Portland
Comfort Suites Portland
Portland Comfort Suites
Hotel Style:
#14 Best Value Hotel in Portland
#26 Business Hotel in Portland
#29 Romantic Hotel in Portland
#31 Family Hotel in Portland
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites Southwest staff and other travellers.
3 questions
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Grants Pass, Oregon
5 months ago
Springfield, Oregon
10 months ago
Shoreline, Washington
3 months ago

See all questions (3)

Questions? Get answers from Comfort Suites Southwest staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Suites are super spacious and very comfy”
katieg458, 9 Mar 2017 | Read review
“My room was great, and based on that, the lobby and breakfast areas, I would guess the whole place is the same.”
G9056RUmikew, 31 Jan 2017 | Read review
“all rooms are good here”
B8731SIlesliem, 4 Nov 2016 | Read review
“We always choose the one right across from pool!”
sharp12000, 19 Jul 2016 | Read review
“First floor room are very quiet even though it is at ground level. The complimentary breakfast is very good and kept well stocked,”
robertcF3634IH, 14 Jun 2016 | Read review
5 of 5
ComfortSuites
US$103* /night
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HotelQuicklyUS$150
TravelocityUS$111
Orbitz.comUS$111
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*Disclaimer
Prices are for 1 room, 2 adults
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