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Comfort Inn & Suites Portland International Airport

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Comfort Inn & Suites Portland International Airport
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301 Reviews from our TripAdvisor Community

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Showing 296: English reviews
Tauranga, New Zealand
Reviewed 6 days ago NEW

We had a terrible experience with Comfort Inn and Suites Portland Airport. We flew in to Portland and waited for almost an hour outside in the freezing cold for a shuttle that never arrived. During this hour both myself and Airport staff attempted to call Comfort Inn and Suites multiple times however no one would answer the phone. In the...

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Helpful?
Thank WanderingJay7
Seattle
Reviewed 2 weeks ago via mobile

This was a pretty nice place to stay. Clean Rooms, well-maintained facility. Staff ok (helpful, not overly friendly). Breakfast ok, The usual continental fair with some hot things ( waffle maker, sausages, eggs with broken yolks). Nice having indoor pool & hot-tub (make sure that it's operating). Someone was robbed when we were there; a woman was witnessed using a...

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Helpful?
Thank Lisa W
Marcela O, Manager at Comfort Inn & Suites Portland International Airport, responded to this review

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind regards, Marcela...

Washington DC, District of Columbia
Reviewed 3 weeks ago

We were looking for a reasonable hotel near the Portland airport and this hotel delivered exactly that. The hotel had a reasonable room with a mini fridge, a microwave, and a big bathroom. It also had the luxury of a 24-hour pool with a big hot tub, as well as a (sparsely equipped) fitness center. A train track runs right...

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Helpful?
1Thank Mr_and_Mrs_Cuddles
Marcela O, Manager at Comfort Inn & Suites Portland International Airport, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Marcela Ortiz...

Medford, Oregon
Reviewed 10 December 2016

This hotel is just down the road from the Portland Airport. Nice place to stay for a quick trip to the airport for an early morning flight. It is clean and modern with a good staff that is very helpful.

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Helpful?
Thank PNG98
Marcela O, Manager at Comfort Inn & Suites Portland International Airport, responded to this review

Thank you for taking the time to complete our guest survey. We appreciate all guest feedback! We are very pleased to hear that your most recent stay with us was able meet all your expectations. We hope the next time you're in town you'll consider staying with us again!

Jersey Shore, New Jersey
Reviewed 30 November 2016

We just had a 2 night stay at this hotel. It was like we were the only people in the hotel as far as sound, yet it was sold out. Great sound proof rooms. Room has a ref rig, micro wave, a work desk, and a nice couch. We learned a lesson. No car was needed. They have a A/P...

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Helpful?
Thank Joe K
Marcela O, Manager at Comfort Inn & Suites Portland International Airport, responded to this review

Thank you for taking the time to complete our guest survey. We appreciate all guest feedback as it helps us in our efforts to continue providing excellent customer service. We are pleased to hear that your most recent stay with us was able to meet your expectations. We hope that the next time you are in town you'll consider staying...

Reviewed 29 November 2016 via mobile

Very accommodating , Nice rooms, nice staff, close to airport with shuttle and parking spaces that are secured while on your trip. Prices reasonable, nice jacuzzi rooms and décor through out. I recommend this hotel to anyone coming or going

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Helpful?
Thank Lonnypainter
Marcela O, Manager at Comfort Inn & Suites Portland International Airport, responded to this review

Thank you for taking the time to let us know how we are doing. We always appreciate guest feedback as it helps us continue in our efforts to provide excellent service that is memorable! We hope that you will consider staying with us again the next time you are in town. Thank you again for choosing Comfort Inn And Suites...

Reviewed 18 November 2016 via mobile

I had prepaid for one night, not being able to locate any reservation confirmation in my email, my app or after logging into their website, I was sure I made a reservation. I phoned the hotel to ask if I had a reservation there and I was told I did not. I then called the Clarion right next door because...

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Thank Ron C
Saratoga Springs, New York
Reviewed 10 November 2016

This hotel was very clean, and quiet. They service was great at any time of the day or night. The breakfast was good and hot every morning. We were very happy with our stay and would definitely stay there again. The location was perfect for traveling to town or the airport.

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Helpful?
Thank alexespo5
Marcela O, Manager at Comfort Inn & Suites Portland International Airport, responded to this review

Thank you for taking the time to complete our guest survey. We appreciate all guest feedback as it helps us in our efforts to continue providing excellent customer service. We are pleased to hear that your most recent stay with us was able to meet your expectations. We hope that the next time you are in town you'll consider staying...

Honolulu
Reviewed 9 November 2016 via mobile

This is our 3rd time at this hotel in the past 12 months. First I would like to say the staff is very friendly and always willing and available to help. From the front desk, housekeeper, breakfast staff, and shuttle drivers. The hotel is near the end of airport way closer to the freeway. It's a short 5 minute ride...

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1Thank smvop8r
Marcela O, Manager at Comfort Inn & Suites Portland International Airport, responded to this review

Thank you for taking the time to complete our guest survey. We very much appreciate all guest feedback as it allows the opportunity to see what more we can improve upon for all of our guests. We just want to say thank you for constantly coming back to our hotel! Its always a pleasure to hear positive feedback about our...

Keizer, Oregon
Reviewed 22 October 2016

Used their park and fly package on a trip abroad. Rooms were very clean and well kept. Beds were also very comfortable. Quick shuttle to the airport and return. Will use them again. They also offered free Wifi.

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Helpful?
Thank KeizerResident
Marcela O, Manager at Comfort Inn & Suites Portland International Airport, responded to this review

Thank you for taking the time to complete our guest survey. We appreciate all guest reviews as they help us in our efforts to continue providing excellent customer service. We hope to see you again the next time you are in town. Thank you for choosing Comfort Inn and Suites by the Portland Airport.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Breakfast included
  • Self-Serve Laundry
  • Breakfast Available
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Our property will provide you with a sense comfort and fulfillment during your travels in Portland. Whether business, vacation, or personal matters, we are here to make sure you enjoy your stay. We offer Park and Fly packages which can be booked directly through the hotel for long term parking guests, and free parking for guests during their stay with us. If you have any questions, please feel free to give us a call or email us! ... more   less 

Additional Information about Comfort Inn & Suites Portland International Airport

Address: 5019 NE 102 Avenue, Portland, OR 97220 (Formerly Red Lion Inn & Suites Portland Airport)
Region: United States > Oregon > Portland
Price Range: $102 - $179 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn & Suites Portland International Airport 2.5*
Number of rooms: 70
Reservation Options:
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Also Known As:
Comfort Inn & Suites Portland International Airport Hotel Portland
Comfort Inn And Suites Portland International Airport
Portland Comfort Inn
Comfort Inn Portland
Hotel Style:
#11 Best Value Hotel in Portland
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn & Suites Portland International Airport staff and other travellers.
3 questions
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Naples, Florida, USA
over a year ago
Medford, Oregon, USA
over a year ago

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Questions? Get answers from Comfort Inn & Suites Portland International Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Nice Restaurant as well right out in front of hotel.”
 of 5 bubbles 567joek, 30 Nov 2016 | Read review
“Probably the side away from the main road.”
 of 5 bubbles ArizonaReadytogo, 30 Sep 2016 | Read review
“Check your beds before unpacking”
 of 5 bubbles DS1Arlington, 24 Sep 2016 | Read review
“End of the floor away from the street”
 of 5 bubbles UpNOut, 16 Sep 2016 | Read review
“Are you supposed to check the toilet? The air conditioner?”
 of 5 bubbles zebees, 30 Apr 2016 | Read review
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